Housing officer Work, Jobs in Leicestershire (with Salaries)

Housing Management Officer - Coops
PA Housing —Leicester
- £33,991 - £35,436 a year
- Call to connect
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee discount
8d
Customer Liaison Officer
Equans —Long Bennington
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Housing Co-ordinator
South Kesteven District Council —Grantham
- £30,891 a year
- Full-time
6d
Outreach and Rough Sleeper Officer
South Kesteven District Council —Grantham
- £33,498 a year
- Full-time
Housing Officer
Civic Recruitment Limited —Rugby
- £22.54 - £24.78 an hour
- Full-time
- Driving
Quick apply
Hospital Housing Triage Officer
Blaby District Council —Narborough
- £26,403 - £28,598 a year
- Full-time
- Microsoft Excel
- Administrative experience
- SharePoint
Environmental Health Officer (Private Sector Housing)
South Kesteven District Council —Grantham
- £33,498 - £41,979 a year
- Full-time
Third Party Management Officer
PA Housing —Leicester
- £35,652 - £37,168 a year
- Call to connect
- Hybrid work
- Customer service
- Contracts
- Communication skills
- Annual leave
- Employee discount
3d
Housing Support Officer
Cedar Care Group —Wigston Magna
- From £26,000 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
1d
Repairs Principal Officer
Civic Recruitment Limited —Loughborough
- £35 an hour
- Full-time
- Maintenance
- No degree
Quick apply
1h
Contact & Response Officer 16 hours
North Northamptonshire Council —Corby
- £31,537 - £32,597 a year
- Weekend availability
- Communication skills
- Employee assistance programme
3d
Antisocial Behaviour Officer (Midlands)
PA Housing —Leicester
- £36,943 - £38,514 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
14d
Link: Homeless Services Officer
Action Homeless —Leicester
- £29,125 a year
- Full-time
- English
- In-person
Quick apply
Administrative Officer
Opus People Solutions Ltd —Corby
- £14.13 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Housing Assistant
North West Leicestershire District Council —Coalville
- From £28,598 a year
- Full-time
13d
Resident Liaison Officer
PiLON —Nottingham
- £28,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- First Aid Certification
- Referral programme
Quick apply
Contact & Response Officer 16 hours - nights
North Northamptonshire Council —Corby
- £31,537 - £32,597 a year
- Weekend availability
- Communication skills
- Employee assistance programme
3d
Complaints Business Partner
PA Housing —Leicester
- £43,165 - £45,000 a year
- Call to connect
- Hybrid work
- No degree
- Annual leave
- Employee discount
Health and Safety Officer
emh —Coalville
- £36,527 - £40,585 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
6d
Senior Technical Officer - Lightbulb
Blaby District Council —Narborough
- £39,862 - £44,075 a year
- Full-time
- Driving
- Leadership
- Communication skills
- Free parking

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Housing Management Officer - Coops

PA Housing -
Leicester

Apply Now

Job details

£33,991 - £35,436 a year
8 days ago

Benefits

Annual leave
Employee discount
Car scheme

Qualifications

Gujarati
IT
Hindi
Communication skills

Full job description

Additional role requirements:
DBS Check
Full UK License and access to a vehicle for travel

Do you enjoy working closely with residents and making a real difference in local communities?

We’re looking for a proactive and customer focused Housing Management Officer to join our Co-ops Team at PA Housing. This is a rewarding role where you’ll support residents, manage tenancies, and help create strong, sustainable communities where people feel safe, supported, and proud to live.

You’ll work directly with residents to resolve issues, provide tenancy support, and deliver a visible neighbourhood service that puts customers first. If you enjoy problem solving, building relationships, and working in a fast paced environment where no two days are the same, we’d love to hear from you.

This role is about more than tenancy management. It is about supporting people, improving communities, and delivering services that genuinely make a difference.

What’s in it for you.

In addition to the salary, we offer a number of benefits, including:

High street discount schemes
Health cash plans
26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
Flexible bank holidays take them when it suits you
Car leasing scheme
Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing

Manage a patch of tenancies, delivering a responsive and customer focused housing management service
Build strong relationships with residents and provide support to help sustain tenancies
Manage rent accounts and support residents with payment plans, benefits, and financial inclusion support
Carry out tenancy visits, investigations, and neighbourhood inspections to maintain high standards across communities
Support residents with tenancy related issues including anti social behaviour, safeguarding concerns, and tenancy breaches
Work closely with local partners including police, welfare services, solicitors, contractors, and support agencies
Attend court hearings and bailiff appointments where required
Investigate complaints and resolve issues professionally and efficiently
Maintain accurate records and update housing management systems in line with policies and procedures
Support continuous improvement by identifying opportunities to improve services and customer experience
Work collaboratively with colleagues and contribute positively to team performance and objectives
Promote a strong customer first culture and ensure residents remain at the centre of decision making

What we’re looking for:

We’d love to hear from you if you:

Have experience working in housing management, tenancy services, or a customer facing role within social housing or public services
Have knowledge of landlord and tenant legislation and tenancy management best practice
Understand income management, rent recovery, and court processes
Are confident handling challenging situations and resolving difficult issues professionally
Have excellent communication and relationship building skills
Are highly organised and able to manage competing priorities effectively
Have strong IT skills and experience using housing management systems such as Northgate
Can work independently while also being a supportive team player
Bring a positive, proactive, and solution focused approach to work
Are passionate about delivering excellent customer service and improving communities
Value equality, diversity, and inclusive working practices
Have ability to speak Gujarati or Hindi ( there will be a language test at the interview)

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

Disclosure and Barring Service:

This role requires of the successful candidate to complete a standard DBS check. A standard DBS check will show any spent and unspent convictions.

So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected] - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

Apply Now

Refine Your Search

housing officer jobs in leicestershire

Housing Management Officer - Coops

Customer Liaison Officer

Housing Co-ordinator

Outreach and Rough Sleeper Officer

Housing Officer

Hospital Housing Triage Officer

Environmental Health Officer (Private Sector Housing)

Third Party Management Officer

Housing Support Officer

Repairs Principal Officer

Contact & Response Officer 16 hours

Antisocial Behaviour Officer (Midlands)

Link: Homeless Services Officer

Administrative Officer

Housing Assistant

Resident Liaison Officer

Contact & Response Officer 16 hours - nights

Complaints Business Partner

Health and Safety Officer

Senior Technical Officer - Lightbulb

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