Front of house manager Work, Jobs in Lewes, Esx (with Salaries)

Front of House Manager
The Queens Hotel & Spa Brighton —Brighton
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Sick pay
Quick apply
10d
Front of House Manager
White Rock Theatre - Guildhall Trust —Hastings
- £29,500 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
5d
Front of House Manager
The Village House Hotel —Findon
- £26,000 - £28,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
Guest Experience Assistant Manager
PGL Travel —Hailsham
- £33,401 a year
- Microsoft Outlook
- First Aid Certification
- Leadership
- Annual leave
- Employee assistance programme
5d
FOH Leader
PRET Brighton East Street —Brighton
- £13.25 - £14.75 an hour
- Part-time
- Customer service
- Supervising experience
- Employee discount
Quick apply
10d
Bars Manager - Brighton i360
Nightcap PLC —Brighton
- Up to £40,000 a year
- Full-time
- Bar
- Sales
- Leadership
- Employee discount
Quick apply
Creative hospitality and workshop lead
The Art House —Eastbourne
- £12.85 - £13.00 an hour
- Weekend availability
- Serving
- Customer service
- In-person
Quick apply
12d
FOH Leader
PRET Brighton North Street —Brighton
- £12.75 - £14.00 an hour
- Full-time
- Customer service
- Supervising experience
- Employee discount
Quick apply
6d
Bar Manager
Hotel Du Vin —Brighton
- £33,000 a year
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Head Chef - Option to Live In!
The Oak & Olive —Whatlington
- £35,000 - £42,000 a year
- Weekend availability
- Hospitality
- Cooking
- Organisational skills
- Free parking
- Employee discount
Quick apply
9h
Shift Manager
The Real Pizza Company —East Grinstead
- From £13 an hour
- Part-time
- Supervising experience
- Team management
- Food service
- Annual leave
- Employee discount
Quick apply
General Manager
The Flour Pot Bakery —Brighton and Hove
- £32,000 a year
- Hospitality
- Management
- Customer service
Quick apply
12d
Restaurant Manager
Black Rock Restaurants —Brighton
- Full-time
- Organisational skills
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
3d
Front of House Team Leader
Railway —Crawley
- Up to £13.16 an hour
- Part-time
- Employee discount
Quick apply
6d
FOH Leader
PRET Worthing —Worthing
- Full-time
- Annual leave
Quick apply
6d
Assistant General Manager & Wedding Operations Coordinator
Kingdom, Penshurst —Penshurst
- £32,000 - £36,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
Operations Manager
Out of Bounds —Rustington
- £13.50 - £14.00 an hour
- Full-time
- Management
- Customer service
- Cooking
- Free parking
- Employee discount
Quick apply
Head Barista
The Flour Pot Bakery —Brighton and Hove
- £13 an hour
- Hospitality
- Bar
- Bakery
Quick apply
7d
KFC Team Member (Guest Experience Lead)
K&Z Holdings - Pret A Manger —Brighton
- Up to £12.71 an hour
- Restaurant
- Employee discount
Quick apply
Team Member - Guest Experience Lead
KFC Horsham - Bishopric —Horsham
- Up to £12.71 an hour
- Part-time
- Employee discount

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Front of House Manager

The Queens Hotel & Spa Brighton -
Brighton

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Sick pay

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership

Full job description

The purpose of this role is to actively manage and develop the reception team, making sure that they meet and exceed guests’ expectations by training and encouraging them, promoting a helpful and professional image, to ensure the wellbeing of all guests and staff alike, maintain a high level of customer service throughout and ensure the overall smooth running of the hotel at all times when on duty. To ensure that department goals and targets are achieved whilst ensuring revenue is maximised through occupancy, rates and upselling.

Responsibilities

Training and developing staff to provide the department with an appropriately and motivated workforce.
Ensuring the team functions to the professional and consistent standards to provide the best level of customer service to meet the hotel’s needs.
Ensuring all team members are always professionally attired.
Ensuring all receptionist are fully trained and confident with the operating system
Cooperate with revenue manager in order to meet monthly budgets and maximise revenue and occupancy.

AS DUTY MANAGER

Assuming responsibility for the running of the hotel in the absence of senior management
Coordinating guests and staff during an emergency and have good knowledge of fire procedures
Responsible for the training of new reception staff
To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety procedures
Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise, record and communicate issues to management and colleagues in a constructive and clear manner.
To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
Assisting with all departments in times of pressure – where reasonably possible.
Ensuring proper handling of O.O.O rooms with maintenance and housekeeping departments.
Obtaining feedback from guests and to use this to improve service and top pass on such to the senior management and other relevant HOD’s
Supervise and participate in all activities related to the process of allocating rooms in order to meet guests’ needs.
Ensure that Billing Instructions are accurate and clear.
To be aware of and promote all services offered in the Hotel
Welcoming and bid farewell to all visitors to the hotel in a warm and professional manner.
Ensuring all guests receive prompt service and guidance from the reception staff.
Ensuring that all areas are maintained to a high standard of cleanliness.
Ensuring that daily procedures re followed and completed correctly
Ensuring daily banking is correct
Making sure that Company policies are followed at all times
Replying to guests’ email or telephone enquiries, such as group bookings promptly and efficiently when the person responsible is not available or busy with other activities.
Reporting and recording no-shows on a daily basis
Ensuring all pre –authorizations are completed and report any declined ones.
Ensuring every reservation has been either preauthorized; reported or cancelled in order to maximize revenue and occupancy.
Working reception shifts when and if necessary.

HEALTH AND SAFETY

To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
Ensuring all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
Assisting with the health and safety and fire prevention at the hotel and monitor all fire alarm systems, including assisting in emergency and evacuation procedures.
Ensuring that all areas of the hotel, equipment and grounds are kept secured so that all visitors and employees benefit from a safe, secured environment.
Provide regular H&S and fire training for all members of staff.
Assisting Operations Manager in managing all health and safety aspects of the hotel such as carrying out fire drills, ensuring weekly fire tests are carried out.
Ensuring all departments follow safety rules
Reporting all issues to Operations Manager to ensure all mandatory requirements are met.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Sick pay

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in lewes, esx

Front of House Manager

Front of House Manager

Front of House Manager

Guest Experience Assistant Manager

FOH Leader

Bars Manager - Brighton i360

Creative hospitality and workshop lead

FOH Leader

Bar Manager

Head Chef - Option to Live In!

Shift Manager

General Manager

Restaurant Manager

Front of House Team Leader

FOH Leader

Assistant General Manager & Wedding Operations Coordinator

Operations Manager

Head Barista

KFC Team Member (Guest Experience Lead)

Team Member - Guest Experience Lead

I want to receive the latest job alerts for front of house manager in lewes, esx

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