it support Work, Jobs in lewisham, gtl (with Salaries)

IT Support Specialist
Flicknmix Ltd —London
- £28,000 - £33,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
1d
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
7d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
3d
IT Support Analyst
Artfarm London —London
- £45,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
3d
IT Service Technician
Sedgehill Academy —London
- £32,000 - £36,000 a year
- Software troubleshooting
- English
- IT
11d
IT Support Technician
Elevate Technology Group —London
- £28,000 - £32,000 a year
- Azure
- Microsoft Outlook
- SharePoint
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
9d
IT Support Technician
Prodigit Systems Ltd —London
- £104 a day
- Part-time
- Hybrid work
- Software troubleshooting
- JavaScript
- Organisational skills
- Work from home
Quick apply
10d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
1d
IT Support Apprentice
QA Apprenticeships —London
- £22,000 - £25,000 a year
- Full-time
- Travel
- Employee assistance programme
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
1d
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Technical Associate Programme
Bookedit —London
- £24,420 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Organisational skills
Quick apply
8d
Computer Technician
Tech Link —London
- £40 an hour
- Temporary
- Hybrid work
- Software troubleshooting
- Customer service
- Travel
Quick apply
IT Operations & Support, EMEA/UK
Postman —London
- £50,000 - £70,000 a year
- Remote
- APIs
- IT
- In-person
- Flexible schedule
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
2d
Onsite IT Support Analyst
Tetra Tech —London
- Travel
- In-person
- Communication skills
2d
IT Technician
Consula Group LTD —London
- Up to £80,000 a year
- Part-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
Quick apply
5d
IT Service Desk Administrator
Parkinson's UK —London
- £28,949.13 a year
- Full-time
- Customer service
- Organisational skills
4d

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IT Support Specialist

Flicknmix Ltd
London

Quick apply

Job details

Permanent | Full-time
£28,000 - £33,000 a year
1 day ago

Qualifications

Jira
Google Docs
Operating systems
Mobile device management
Communication skills
Intune

Full job description

Role Overview

We are seeking a proactive, London-based IT Support Specialist to join our growing team. You will be the go-to technical expert for local and remote employees, ensuring smooth day-to-day operations. This role is highly hands-on, blending traditional service desk troubleshooting with modern MDM management, physical office workspace setups, and the architecture/optimisation of our IT ticketing infrastructure.

Key Duties & Responsibilities

1.⁠ ⁠Daily IT Support & On/Offboarding

⁠ ⁠Daily Helpdesk: Serving as the friendly, go-to person for all daily staff tech issues (Wi-Fi drops, password resets, printer issues, access to files).

⁠ ⁠New Starter Onboarding: Managing the end-to-end tech setup for new hires.

⁠ ⁠Offboarding: Offboarding leaving staff by revoking app access, collecting their hardware, and securely wiping devices for reuse.

⁠ ⁠Account Management: Creating and managing user accounts in Google Workspace or Microsoft 365, Slack, and Adobe.

2.⁠ ⁠Ticket System Setup & Management

⁠ ⁠Setup: Setting up and managing a lightweight, easy-to-use ticketing tool (like Jira Product Discovery, Zendesk, or Freshdesk) so our 30 team members can easily report issues.

⁠ ⁠Basic Automation: Setting up simple rules (e.g., alerts when someone submits an "Urgent" request, like a broken laptop).

⁠ ⁠Short Guides (How-Tos): Writing brief, jargon-free guides for the team (e.g., "How to connect to the office printer" or "How to use the meeting room TV").

3.⁠ ⁠MDM Management (Mobile Device Management)

⁠ ⁠Device Control: Using a basic MDM tool (like ManageEngine, Microsoft Intune, Jamf, or Kandji) to push out company software and security settings to all devices.

⁠ ⁠Security & Updates: Ensuring all staff laptops are encrypted and automatically installing critical system updates so our data stays safe.

⁠ ⁠Asset Tracking: Keeping a simple log of who has what laptop, monitor, and phone.

4.⁠ ⁠Office Setup & Workplace Technology

⁠ ⁠Desk & Desk Infrastructure: Assembling, cable-managing, and maintaining physical desk setups.

⁠ ⁠Meeting Room Tech: Making sure our meeting rooms and video screens (Zoom/Teams) work perfectly.

⁠ ⁠Office Internet: Checking that the office Wi-Fi is fast and reliable, and troubleshooting with the internet provider if it goes down.

⁠ ⁠Server & Network Setup: Configuring and maintaining our small, physical on-site tech closet.

Requirements & Qualifications

Technical Skills

⁠ ⁠Operating Systems: Comfortable managing both Apple MacBooks and Windows laptops.

⁠ ⁠Cloud Tools: Experience administering Google Workspace (Docs/Gmail) or Microsoft 365, plus Slack.

⁠ ⁠MDM & Tickets: Experience using any standard MDM software and a basic ticketing system.

⁠ ⁠Hardware Savvy: Happy working with physical hardware, from plugging in office routers to mounting monitor arms.

Soft Skills & Location Requirements

⁠ ⁠Friendly & Patient: Great communication skills—no tech-snobbery. You enjoy helping people solve their tech headaches.

⁠ ⁠Self-Starter: You need to be comfortable managing your own time and prioritising tasks.

⁠ ⁠London-Based: Able to work from our central London offices and occasionally travel between them to handle physical hardware and desk setups.

Pay: £28,000.00-£33,000.00 per year

Work Location: In person

Quick apply

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it support jobs in lewisham, gtl

IT Support Specialist

Junior IT Support Technician

Level 3 Support Technician

IT Support Analyst

IT Service Technician

IT Support Technician

IT Support Analyst

IT Support Specialist I

IT Support Technician

Support Analyst

IT Support Apprentice

Helpdesk Support Officer

1st Line IT Support Analyst

Technical Associate Programme

Computer Technician

IT Operations & Support, EMEA/UK

IT Support Assistant

Onsite IT Support Analyst

IT Technician

IT Service Desk Administrator

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