Administrative officers Work, Jobs in Lichfield, Sts (with Salaries)

Senior Administrator
BetPro IQ Limited —Halesowen
- £16,000 - £20,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Commissioning Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £47,181 - £50,269 a year
- Full-time
- Hybrid work
10d
Senior Registration Officer
Walsall Council —Walsall
- £39,152 - £41,771 a year
- Full-time
- English
- Flexitime
First Team Operations & Player Support Officer
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- English
- Hotel
- Administrative experience
1d
Licensing Officer
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
10d
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Governance Officer
Gambling Commission —Birmingham
- £33,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Business Support Officer
UK Health Security Agency —Birmingham
- £28,547 - £37,737 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
8d
SEND Case Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Organisational skills
- Care plans
Contract Officer
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £44,075 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
1d
Democratic Services Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee assistance programme
1d
Operations Manager
HM Courts & Tribunal Service —Birmingham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
11d
Business & Resource Scheduling Coord
BBC —Birmingham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
5d
Care Home Contracts Officer
Staffordshire County Council —Stafford
- £27,254 - £30,024 a year
- Computer literacy
- Analysis skills
Elections Administrator
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
- Employee assistance programme
Operations Contract Administrator
GreenSquareAccord —Birmingham
- £24,455 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
4d
Chief of Staff to the Chief Executive Officer
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Organisational skills
- AI
- Business
- Annual leave
- Employee discount
9d
Reporting Officer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
4d
Operations Manager
HM Courts and Tribunals Service —Birmingham
- £42,914 - £46,182 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
11d
Commercial Officer
Rolls-Royce —Derby
- Full-time
- Hybrid work
- In-person
- Annual leave
- Employee discount
4d

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administrative officers jobs near lichfield, sts

Senior Administrator

BetPro IQ Limited
Halesowen

Quick apply

Job details

Part-time
£16,000 - £20,000 a year
11 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Regulatory reporting
Administrative experience
Compliance management
Organisational skills
Communication skills

Full job description

BETPRO IQ LIMITED

JOB DESCRIPTION

Title: Senior Administrator (Operations, Compliance & Customer Support)

Location: Office-based (Romsley, UK)

Company: BetPro IQ

Reports to: Founders / Directors

Renumeration: Generous base salary & benefits

______________________________________________________________________________

Role Overview

BetPro IQ is seeking a highly organised and commercially aware Senior Administrator to work closely with the founders in building and scaling the company’s operational backbone.

This is a hands-on, high-impact role where you will not only manage day-to-day administrative and customer processes, but also help design and implement core functions across:

· Finance

· Customer Support

· Safer Gambling

· AML / CDD / EDD compliance

· Reporting & operational controls

You will play a key role in helping BetPro IQ grow in a compliant, structured, and scalable way, aligned with UK regulatory expectations.

Key Responsibilities

Operations & Administration

· Build and manage core administrative processes across the business

· Support directors with day-to-day operational coordination

· Maintain accurate internal records, logs, and audit trails

· Assist in hiring coordination and onboarding of new team members

· Help develop internal policies, SOPs, and process documentation

Customer Support & Player Interaction

· Support the setup and day-to-day running of the customer support function

· Handle customer queries (email, chat, phone where required)

· Conduct outbound customer calls where necessary (including compliance or safer gambling interactions)

· Ensure high standards of customer experience aligned with regulatory requirements

Safer Gambling & Compliance Support

· Assist in monitoring and managing safer gambling alerts and triggers

· Support customer interactions relating to responsible gambling

· Maintain logs of interventions, restrictions, and customer communications

· Assist in affordability checks and customer reviews

· Work closely with compliance leadership to ensure adherence to UKGC expectations

AML / CDD / EDD (Financial Crime)

· Perform and support Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks

· Review customer documentation (ID, source of funds, etc.)

· Monitor and escalate suspicious activity to senior management / MLRO

· Maintain accurate AML records and case files

· Assist in ongoing monitoring of high-risk customers

Reporting & Data Management

Produce daily / weekly internal reports across:

· Finance

· Customer activity

· Safer gambling interactions

· AML / compliance metrics

· Support development of dashboards and reporting frameworks

· Ensure data accuracy and consistency for regulatory reporting

Building & Scaling Functions

Help design and implement:

· Customer support workflows

· Safer gambling processes

· AML procedures

· Support recruitment and training of future team members

· Act as a key operational “bridge” between directors and growing teams

Skills & Experience

Essential:

Previous experience in:

· Operations / compliance-heavy administrative role

· Strong organisational and multitasking skills

· Excellent written and verbal communication (including customer calls)

· Comfortable handling sensitive customer and financial information

· High attention to detail and audit mindset

· Proactive, hands-on attitude with ability to work in a startup environment

Desirable:

Experience with:

· Betting / gaming / fintech / regulated environment OR

· UK Gambling Commission frameworks

· Safer gambling / responsible gambling processes

· AML / KYC tools and systems

Understanding of:

· CDD / EDD / source of funds checks

· Customer risk profiling

· Experience helping build or scale operational teams

Personal Attributes

· Highly trustworthy and discreet

· Process-driven but adaptable

· Comfortable working directly with founders

· Strong sense of ownership and accountability

· Calm under pressure and able to prioritise effectively

What Success Looks Like (First 6–12 Months)

· Core admin and reporting processes established

· Functional customer support operation in place

· Documented safer gambling and AML workflows

· Clear reporting delivered to directors weekly

· Contribution to hiring and structuring initial operations team

Why This Role Matters

This is a foundational hire for BetPro IQ. You will help shape how the business operates day-to-day and ensure it grows with strong compliance, structure, and customer integrity at its core.

Pay: £16,000.00-£20,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

administrative officers jobs in lichfield, sts

Senior Administrator

Commissioning Officer

Senior Registration Officer

First Team Operations & Player Support Officer

Licensing Officer

Administration Officer

Governance Officer

Business Support Officer

SEND Case Officer

Contract Officer

Democratic Services Officer

Operations Manager

Business & Resource Scheduling Coord

Care Home Contracts Officer

Elections Administrator

Operations Contract Administrator

Chief of Staff to the Chief Executive Officer

Reporting Officer

Operations Manager

Commercial Officer

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