Event venue manager Work, Jobs in Lichfield, Sts (with Salaries)

Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Sales Executive - Events & Europe
Vendnation LTD —Smethwick
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Driving
- Travel
- Free parking
Quick apply
Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
4d
Event Day Manager- Midlands
Stadium Traffic Management Ltd —Coventry
- £100 - £200 a day
- Full-time
Bar Manager (BOX)
Arc Inspirations —Birmingham
- £31,500 - £33,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
14d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Manager
Admiral Slots —Smethwick
- £28,875 a year
- 8 hour shift
- Customer service
- Annual leave
Quick apply
10d
Meetings and Events Senior Project Manager
Emota —Ashby-De-La-Zouch
- Microsoft Excel
- Project management
- Annual leave
Quick apply
Sales & Events Manager – Business Development
Nightcap PLC —Birmingham
- Up to £34,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee assistance programme
- Employee discount
Quick apply
4d
General Manager
Swim Sports Company Ltd —Oldbury
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
12d
Theatre Manager
Albany Theatre Trust —Coventry
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Sick pay
Quick apply
Hospitality Manager- Birmingham City FC
Levy —Birmingham
- £36,000 a year
- Weekend availability
- Hospitality
- English
1d
Ice Rink Duty Manager
Planet Ice Gillingham —Solihull
- From £13.21 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
14d
Arena Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
Community Duty Officer
Affinity Learning Partnership —Burton-On-Trent
- £13.05 an hour
Sports Centre Duty Officer/Leisure Attendant
P & E Sports Lettings Ltd —Birmingham
- £10.85 - £13.00 an hour
- Part-time
- Customer service
- Supervising experience
- First Aid Certification
- Free parking
- Gym membership
Quick apply
12d
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply
Marketing & Administration Manager
Angel Business Communications Limited —Coventry
- Up to £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
8h
FOH Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
Architect
Motive Man Entertainment LTD —Coventry
- From £1,000 a year
- Hybrid work
- CAD
- Project management
- Negotiation
- Free parking
Quick apply
5d

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Duty Manager - Guest Experience

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£35,000 - £39,000 a year

Benefits

Company pension

Qualifications

Hospitality
Guest services
Leadership
Communication skills
Hospitality management

Full job description

£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

Duty Manager – Guest Experience

Location:Albert's Schloss Birmingham

Salary:£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

At Albert's Schloss,we believe unforgettable guest experiences start with passionate people,brilliant energy,and operational excellence behind the scenes. We’re looking for a Duty Manager to focus on our Guest Experience; to lead the floor during peak service,champion hospitality standards,and help create exceptional moments for every guest who walks through our doors.

This role is perfect for someone who thrives in a fast-paced hospitality environment,has experience managing guest experience,is a whizz at reports and data and loves leading teams from the front,taking pride in making venues run smoothly,safely,and successfully.

What You’ll Be Doing

As Duty Manager – Guest Experience,you’ll play a key role in delivering outstanding hospitality while supporting the wider management team in the day-to-day operation of the venue.

Guest Experience & Service

Lead busy shifts as the acting Duty Manager,creating a positive and energetic atmosphere for guests and teams alike
Drive exceptional guest experiences through high standards of service and floor presence
Monitor guest feedback,resolve complaints professionally,and identify opportunities for improvement
Support venue-wide initiatives focused on enhancing service quality and guest satisfaction

Operational Excellence

Ensure all operational procedures,compliance checks,and cash handling processes are completed accurately
Carry out operational audits and maintain high standards across the venue
Support with managing PDQ systems,cash office reconciliation,and compliance administration
Maintain excellent standards of cleanliness,organisation,and safety throughout the venue

Team Leadership

Lead,coach,and motivate the team during shifts
Support the development of junior managers and supervisors
Foster a culture of professionalism,accountability,and continuous improvement
Be a visible and approachable leader for both guests and team members

Sustainability & Standards

Champion sustainable working practices within the venue
Support environmental initiatives and help reduce operational waste
Ensure safety and security procedures are followed,including lost property management and venue security standards

What We’re Looking For

Previous experience in a hospitality management or supervisory role
A confident and hands-on leader who leads by example
Strong organisational and problem-solving skills
Excellent communication and guest service skills
Experience handling guest feedback and resolving issues positively
Comfortable working in a fast-paced,high-volume environment
A passion for hospitality and creating memorable experiences

Rewards for your hard work

Competitive salary of £35,000–£39,000 per annum (depending on experience)
Bonus – earn up to 32% of annual salary (paid quarterly)
Guest experience monthly bonus
50% off at all Mission Mars venues for you and friends
Workplace pension scheme
Industry-leading training through Mission Mars Hospitality Management Academy
Invitations to major events including our annual Christmas Party & Awards,Summer BBQ and Annual Managers Conference
24/7 access to free,confidential mental health and wellbeing support
An independent culture where your ideas genuinely matter

We aim to respond to all applications within 7 days. No agencies please.

Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive,exciting workplaces. If you need any reasonable adjustments during the recruitment process,contact us at [email protected].

Quick apply

Refine Your Search

event venue manager jobs in lichfield, sts

Duty Manager - Guest Experience

Sales Executive - Events & Europe

Lead Coordinator

Event Day Manager- Midlands

Bar Manager (BOX)

General Manager- Birmingham City FC

Assistant Manager

Meetings and Events Senior Project Manager

Sales & Events Manager – Business Development

General Manager

Theatre Manager

Hospitality Manager- Birmingham City FC

Ice Rink Duty Manager

Arena Supervisor | Gladiators Experience

Community Duty Officer

Sports Centre Duty Officer/Leisure Attendant

Casual Premium Host

Marketing & Administration Manager

FOH Supervisor | Gladiators Experience

Architect

I want to receive the latest job alerts for event venue manager in lichfield, sts

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