Service manager Work, Jobs in Lillingstone Dayrell, Bkm (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
QA Team Leader
Puratos Ltd —Buckingham
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
5d
General Manager
The Bull Hotel —Stony Stratford
- £34,000 - £36,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Store discount
Quick apply
Pool Manager & General Maintenance
Cosgrove Park —Cosgrove
- £29,000 - £33,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
Quick apply
6d
Service Department Manager
The Weatherhead Group —Wendover
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
4d
Service Manager
Blackwell Earthmoving Limited —Aylesbury
- Full-time
- Management
- Team management
- APIs
Quick apply
General Manager
Hickory's Smokehouse —Milton Keynes
- Up to £55,000 a year
- Full-time
- Leadership
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Facilities Manager
Outcomes First Group —Lillingstone Dayrell
- Up to £35,000 a year
- Monday to Friday
- Maintenance
- Communication skills
- School
- Employee discount
10d
Assistant Manager - Pub/Bar - Towcester
Urban village pubs —Towcester
- £13.25 an hour
- Weekend availability
- Hospitality
- Bar
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Client Care Manager
Key Conveyancing —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
6d
Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
10d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Operations Manager
Restaurant Associates —Croughton
- £60,000 a year
- Hospitality
- Management
- Leadership
- Free parking
- Employee discount
Category Manager (Procurement)
The Orders of St Johns Care Trust —Aylesbury
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- IT
- Marketing
- Employee discount
Quick apply
Project Manager
Hughes and Associates Property Services Ltd —Bicester
- £75,000 a year
- Full-time
- Travel
- Construction
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d
Charity Fundraiser- Breast Cancer Now
Charity Link —Milton Keynes
- £40,000 - £45,000 a year
- Weekend availability
- Communication skills
- Employee discount
- Referral programme
Quick apply
Deputy Manager
Sanctuary Care —Bletchley
- £54,308.80 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
10d
Service Manager
SunbeltRentals —Milton Keynes
- Computer literacy
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
11d
Sales Manager
Intercargo Logistics —Milton Keynes
- From £45,000 a year
- CRM software
- Sales
- Supervising experience
Quick apply
12d
Store Manager - Costa
Moto —Bicester
- £32,000 - £35,000 a year
- Full-time
- IT
- Restaurant
- Employee discount
- Sick pay
Quick apply

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Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in lillingstone dayrell, bkm

Key Accounts Manager

QA Team Leader

General Manager

Pool Manager & General Maintenance

Service Department Manager

Service Manager

General Manager

Facilities Manager

Assistant Manager - Pub/Bar - Towcester

Client Care Manager

Customer Experience Manager

Ticketing Manager

Operations Manager

Category Manager (Procurement)

Project Manager

Charity Fundraiser- Breast Cancer Now

Deputy Manager

Service Manager

Sales Manager

Store Manager - Costa

I want to receive the latest job alerts for service manager in lillingstone dayrell, bkm

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