Customer service assistant supervisor Work, Jobs in Lincoln, Lin (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
One Stop - Customer Service Assistant
One Stop —Lincoln
- £12.81 an hour
- Full-time
14h
Retail Sales Assistant
St Barnabas Hospice —Lincoln
- £14,873 a year
- Part-time
- Hospice
- Annual leave
8d
FULL TIME Senior Sales Supervisor -Fashion Retail
EQVVS —Lincoln
- Up to £12.75 an hour
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
2d
Sales - Supervisor
New Look —Lincoln
- Part-time
- Microsoft Word
- Communication skills
4d
Main - Sales Assistant
WHSmith Travel —Lincoln
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Main - Sales Assistant
WH Smith PLC —Lincoln
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Receptionist - Band 2
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £25,272 a year
- Weekend availability
8d
Customer Assistant Full Time
Lidl —Newark-on-Trent
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
Sales Assistant
TGJones —Lincoln
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Temp Sales Assistant
Smiggle —Lincoln
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
Receptionist
Doubletree by Hilton Lincoln —Lincoln
- £8.00 - £12.71 an hour
- Part-time
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
5d
Receptionist
Country Court —Lincoln
- £12.71 an hour
- Weekend availability
- Customer service
- Front desk
- IT
- Annual leave
- Referral programme
Quick apply
8d
Sales Assistant
Topps Tiles —Lincoln
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
2d
Team Leader/Supervisor
The No Work Club —Lincoln
- £13 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
8d
Sales Assistant
BUDGENS —Lincoln
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
Quick apply
Accommodation Booking Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
8d
Customer Services Team Leader
Grantham's . (Formally Grantham Caravans) —Grantham
- £29,500 - £31,500 a year
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
1d
Customer Services Assistant
Lincolnshire Co-operative —Navenby
- £12.86 an hour
- Customer service
- Communication skills
- Annual leave
- Employee discount
10h
Office Administrator & Sales Coordinator
CS Paving & Surfacing —Lincoln
- £13 - £14 an hour
- Full-time
- Sales
- Customer service
- Computer skills
Quick apply
7d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

customer service assistant supervisor jobs in lincoln, lin

Customer Service Team Leader (12 month contract)

One Stop - Customer Service Assistant

Retail Sales Assistant

FULL TIME Senior Sales Supervisor -Fashion Retail

Sales - Supervisor

Main - Sales Assistant

Main - Sales Assistant

Receptionist - Band 2

Customer Assistant Full Time

Sales Assistant

Temp Sales Assistant

Receptionist

Receptionist

Sales Assistant

Team Leader/Supervisor

Sales Assistant

Accommodation Booking Customer Service Assistant

Customer Services Team Leader

Customer Services Assistant

Office Administrator & Sales Coordinator

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