Emergency Call Handler (West)
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
1d
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
3d
Dispatch Agent
Glasgow Prestwick Airport —Prestwick
- £27,040.00 - £27,040.01 a year
- Weekend availability
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Operations Controller(Part Time)
CitySprint —Glasgow
- £15,818 a year
- Part-time
- Microsoft Office
- Annual leave
Quick apply
2d
Dispatcher
Menzies Aviation —Glasgow
- Part-time
3d
Digital Operations Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Microsoft Excel
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VEHICILE RECOVERY CONTROLLER/CALL HANDLER
KAISER RECOVERY LTD —Glasgow
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
2d
Dayshift On Street Service Delivery Supervisor
JMB Travel —Wishaw
- £35,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
5d
Full Time Operations Assistant
Whitelaws Coaches —Larkhall
- From £36,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Quick apply
Digital Logistics Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Night Shift Controller
KAREN YUILL RECOVERY LTD —Hamilton
- £29,000 - £31,000 a year
- Overtime
- Microsoft Office
- IT
- In-person
- Free parking
Quick apply
3d
Service/Transport Coordinator
Waste Tank Services (Scotland) Ltd —Bonnybridge
- £28,089 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
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Quick apply
3d
Traffic Planner/Administrator
Stan Robinson Ltd —Glasgow
- Full-time
- Computer literacy
- Computer skills
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Rail Replacement Coordinator
First Bus —Glasgow
- £12.60 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Transport Assistant:
Dunns Food and Drinks —High Blantyre
- Full-time
- Organisational skills
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Scheduling Administrator
Glenelly —Kilmarnock
- £25,500 - £27,500 a year
- Full-time
- Driving
- Communication skills
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Driver & Dispatch Coordinator
GGR Group —Glasgow
- £26,000 - £28,000 a year
- Overtime
- Computer literacy
- Driving
- Communication skills
Quick apply
2d
Distribution Coordinator
Warburtons —Bellshill
- From £30,548 a year
- Full-time
- Administrative experience
- Bakery
- Organisational skills
- Annual leave
- Employee discount
Traffic Operator
Maritime Transport —Motherwell
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Framework Field Service Controller
DTGen —Glasgow
- Weekend availability

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Emergency Call Handler (West)

NHS Scotland -
Glasgow

Apply Now

Job details

Permanent | Part-time | Full-time
£29,103 - £31,409 a year
1 day ago

Benefits

Annual leave

Qualifications

Typing
Communication skills

Full job description

ACC Relief Emergency Call Handler SAS

We are now recruiting for full and part time permanent Emergency Call Handlers to work within our Ambulance Control Centre (ACC), based in West ACC: Glasgow.

If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about what actually happens at the other end of the emergency line?

Our Emergency Call Handlers are critical in allowing us to provide life-saving advice and assistance to callers. They’re the first point of contact for the public, and they work to prioritise each call, provide effective life support, first aid and medical advice where necessary and liaise with ambulance crews on route to the emergency, also dealing with Police and other emergency services.

The Person

Applicants that do not currently work in the ACCs will be required to take a typing assessment and must be able to type at a minimum of 30 wpm with a 90% accuracy. They must also demonstrate the ability to work effectively under pressure and with minimal supervision.

You will also need excellent communication skills, the ability to prioritise and make decisions quickly, often under great pressure.

Ideally you will have experience in working with the public either already in the ACC, a healthcare setting, a contact centre environment or on a face to face basis.

Training and Working Pattern

If you have what it takes to make a difference then we’ll give you all the training you need to succeed.

You will attend our in-house training programme, which may require travel for 2 weeks training, after which you will need to be available full time for up to 10 weeks to enable you to become a certified Emergency Medical Dispatcher.

The working hours for these posts will be full time and part time relief including; bank holidays, weekends and unsocial hours

Relief / Full / Part Time Posts

Emergency Call Handling Post (NHS Pay Band 3)
Must be able to travel to the West ACC
Relief Emergency Call Handlers required
Relief Hours / unsocial hours expected
Permanent Contracts

Core shift patterns include 12 hour rotational day/night shifts and may include relief working:

where shift patterns are given up to 4 weeks in advance but are flexible covering high demand times. Relief working pattern is flexible, designed to cover annual leave and gaps in cover, which is rostered 4 weeks in advance to meet service demand.

The Scottish Ambulance Service reserve the right to close this advertisement early if a sufficient number of suitable applications are received.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

dispatchers jobs in linwood, rfw

Emergency Call Handler (West)

Helpdesk Coordinator

Dispatch Agent

Operations Controller(Part Time)

Dispatcher

Digital Operations Apprentice

VEHICILE RECOVERY CONTROLLER/CALL HANDLER

Dayshift On Street Service Delivery Supervisor

Full Time Operations Assistant

Digital Logistics Apprentice

Night Shift Controller

Service/Transport Coordinator

Traffic Planner/Administrator

Rail Replacement Coordinator

Transport Assistant:

Scheduling Administrator

Driver & Dispatch Coordinator

Distribution Coordinator

Traffic Operator

Framework Field Service Controller

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