Crm specialist Work, Jobs in Littleborough, Gtm (with Salaries)

Senior CRM Specialist
Grandstand —Manchester
- Remote
- CRM software
- Mentoring
- Organisational skills
- Gym membership
Quick apply
4d
Marketing Specialist - Customer Engagement (CRM)
Morrisons —Bradford
- Data analysis skills
- Quality control
Quick apply
Customer Service Specialist
JAMES DAWSON & SON LIMITED —Leeds
- £32,000 - £34,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Sales & Service Advisor
Freyma Fortune —Heywood
- £29,000 - £35,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
11d
Operations and Supply Chain Manager
SafeGroup Services Limited —Manchester
- £40,000 - £45,000 a year
- Full-time
- Bachelor's degree
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
14d
Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
Customer Service Assistant
Headway Digital —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Paid training
Quick apply
3d
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
12d
Data Processing Specialist
CarFinance247 —Manchester
- £27,000 a year
- Computer literacy
- Data entry
- Communication skills
Salesforce Systems Administrator
Internova Travel Group —Halifax
- Full-time
- Remote
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
4d
Internal Account Manager
Roche Audio Visual —Elland
- Full-time
- CRM software
- Microsoft Office
- Business development
Quick apply
11d
Junior Salesforce Consultant
NimbusPoint Consulting —Leeds
- Salesforce
Prestige Vehicle Sales Consultant
VIP Gateway —Salford
- £26,500 - £80,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
- Referral programme
Quick apply
Operations Planner
RightScapes Landscaping Specialists —Yeadon
- £32,750 - £42,750 a year
- Full-time
- CRM software
- Computer literacy
- Organisational skills
Quick apply
6d
Fulfilment Specialist (Customer Service)
fulfilmentcrowd Ltd —Chorley
- From £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
Business Development Specialist
FULFILX LTD —Chadderton
- £26,500 - £30,000 a year
- Full-time
- Business development
- In-person
Quick apply
Sales Support Executive
Techology Powered Services Ltd —Oldham
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
- Employee assistance programme
Quick apply

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Senior CRM Specialist

Grandstand -
Manchester

Quick apply

Job details

4 days ago

Benefits

Company events
Private medical insurance
Gym membership

Qualifications

CRM software
Email marketing
Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
Performance reporting in digital marketing
Customer segmentation
Continuous improvement cycles oversight
Mentoring
Customer loyalty building
Organisational skills
Relationship management
Audience segmentation
A/B testing
Multi-channel digital marketing campaigns
AI
Communication skills
Analytics

Full job description

Grandstand (Nasdaq: GRSD) is the intelligence layer of sports, gaming and entertainment. We build the brands people trust, the data our partners depend on, and the technology this industry runs on with exceptional people, not shortcuts.

OpticOdds delivers enterprise-grade data infrastructure to B2B partners worldwide, while OddsJam and RotoWire put that same real-time intelligence directly into the hands of consumers. On the gaming and entertainment side, our portfolio includes some of the biggest names in the space: Gambling.com, Casinos.com, Spotlight.Vegas, and WhichBingo.co.uk. Our flagship sites reach millions of consumers every month.

We're the first, and only, U.S. publicly traded company of our kind, and the first company to win EGR's Affiliate of the Year three times. We hold every hire to the same five standards: Taste, Agency, Speed, Craft, Responsibility.

As a Senior CRM Specialist, you will play a pivotal role in driving the commercial success of our CRM programme. You'll take ownership of customer journey optimisation, testing, segmentation and automation across multiple brands and international markets, ensuring every communication is designed to maximise engagement, retention and revenue.

Working closely with Commercial, Product, Data and Operations teams, you'll identify opportunities to improve customer lifecycle marketing, build sophisticated automated journeys and continually optimise performance through data-driven decision making.

This role is ideal for someone who is commercially minded, highly analytical and naturally curious, someone who enjoys solving problems, learning new technologies quickly and taking ownership of delivering measurable business results.

Responsibilities

Take ownership of CRM performance across all customer communications, continually identifying opportunities to increase engagement, conversion, retention and overall revenue.
Lead the CRM testing roadmap, developing a culture of continuous experimentation through A/B and multivariate testing across customer journeys, content, timing, segmentation and personalisation.
Own and evolve customer segmentation strategies, ensuring every communication reaches the right customer at the right time using behavioural, transactional and lifecycle data.
Continuously analyse journey performance, proactively identifying opportunities to optimise automations, improve customer experience and maximise commercial return.
Take responsibility for identifying new CRM opportunities independently, bringing forward ideas backed by data and seeing them through to implementation.
Design, build and optimise automated customer lifecycle journeys across acquisition, onboarding, engagement, retention and reactivation.
Develop dynamic and personalised CRM campaigns across Email, SMS, Push Notifications and emerging engagement channels.
Partner with Commercial, Product, Data and Operations teams to ensure CRM activity supports wider business objectives and revenue targets.
Build and optimise landing pages that support CRM campaigns and improve conversion performance.
Monitor campaign performance and produce regular reporting with clear commercial insights and recommendations.
Maintain excellent database hygiene, customer segmentation and GDPR compliance.
Leverage AI-powered tools to accelerate campaign creation, reporting, analysis and personalisation while maintaining high editorial standards.
Stay informed on emerging CRM technologies, AI capabilities and industry best practices, recommending new approaches that improve team performance.
Support and mentor junior CRM team members while promoting best practices across the wider business.

Requirements

Essential

4+ years' experience in CRM, Lifecycle Marketing or Marketing Automation.
Proven experience delivering measurable commercial growth through CRM optimisation and customer lifecycle marketing.
Strong experience building and managing complex automated customer journeys.
Excellent understanding of customer segmentation, personalisation and lifecycle marketing.
Experience leading structured testing programmes and using data to drive commercial decisions.
Highly analytical with the ability to identify opportunities independently and take ownership through to delivery.
A proactive, self-starting mindset with excellent problem-solving skills and a willingness to learn quickly in a fast-moving environment.
Confident working autonomously, researching solutions and driving projects forward with minimal supervision.
Excellent communication and stakeholder management skills.
Strong organisational skills with the ability to manage multiple brands and priorities simultaneously.

Desirable

Previous experience within the online gambling, sports betting or affiliate marketing industry, with a proven track record of delivering successful CRM initiatives.
Hands-on experience using Bloomreach Engagement.
Experience with HTML/CSS for email development.
Experience using reporting platforms such as Tableau, Power BI or Looker.
Experience leveraging AI-assisted tools to improve CRM production, reporting and customer personalisation.

What You'll Bring

We're looking for someone who doesn't wait to be told what to do.

You'll be naturally curious, commercially minded and constantly looking for ways to improve performance. You'll enjoy digging into data, finding opportunities others have missed and taking ownership of delivering measurable results. You're someone who learns quickly, thrives on solving problems independently and is comfortable challenging the status quo in pursuit of better customer experiences and stronger commercial outcomes.

You'll be equally comfortable collaborating with stakeholders across the business or rolling up your sleeves to build, test and optimise campaigns yourself.

Perks & Benefits

Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day

Quick apply

Refine Your Search

crm specialist jobs in littleborough, gtm

Senior CRM Specialist

Marketing Specialist - Customer Engagement (CRM)

Customer Service Specialist

Sales & Service Advisor

Helpdesk Advisor

Operations and Supply Chain Manager

Senior CRM Manager

Customer Service Assistant

Customer Solutions Specialist

Data Processing Specialist

Salesforce Systems Administrator

Internal Account Manager

Junior Salesforce Consultant

Prestige Vehicle Sales Consultant

Operations Planner

Fulfilment Specialist (Customer Service)

Business Development Specialist

Sales Support Executive

Data Analyst

Account Manager (Cyber)

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