Hotel & accommodations guest services staff Work, Jobs in Liverpool, Eng (with Salaries)

Hotel Assistant
Philharmonic Hotel —Liverpool
- From £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
4d
Night Reception Team Member - Part Time
Travelodge —Liverpool
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
7d
Leisure Receptionist
Village Hotels - Wirral - Leisure / Spa —Birkenhead
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
1d
Guest Service Assistant (Nights)
Crowne Plaza Liverpool John Lennon Airport —Liverpool
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Restaurant
- Employee discount
Quick apply
14d
Casual Night Team Member
Lighthouse Hotel Management —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Guest Service Assistant (Casual)
Holiday Inn Runcorn —Runcorn
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Employee discount
Quick apply
7d
Host Team Member
Village Hotels - Wirral - Reception / Nights —Birkenhead
- Part-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Hotel Receptionist
Mercure St-Helens Hotel —St Helens
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Sales
- Flexitime
Quick apply
Student Experience Team Member
Unite Students —Liverpool
- £26,500 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Night time receptionist
International Inn —Liverpool
- Up to £13 an hour
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Luggage Porter
The Municipal M Gallery —Liverpool
- Hotel
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Chester
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
9d
Guest Services Manager - Nights
Chester Race Company —Chester
- Up to £30,700 a year
- Full-time
- Hotel
- Computer skills
- Leadership
Quick apply
10d
Night Assistant
The Liner Hotel —Liverpool
- £24,785 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
Quick apply
13d
Head Host/Hostess
Sefton Hospitality Operations Ltd —Liverpool
- From £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
22h
Concierge
Athena Healthcare Group —New Brighton
- £11.69 an hour
- Hospitality
- IT
- Communication skills
- Referral programme
Guest Service Assistant
Holiday Inn Chester South —Chester
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- English
- Employee discount
Quick apply
11d
Hotel Team Member - Part Time
Travelodge —Lostock Gralam
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
7d
Guest Service Assistant
Holiday Inn Haydock —Newton-le-Willows
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
7d
Hotel Receptionist
The Vincent Hotel —Southport
- From £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
- Gym membership
Quick apply

I want to receive the latest job alerts for hotel & accommodations guest services staff in liverpool, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Hotel Assistant

Philharmonic Hotel
Liverpool

Quick apply

Job details

Part-time
From £12.71 an hour
4 days ago

Qualifications

Bilingual
Hospitality
Driving Licence
Multilingual
Customer service
Cooking
English
Driving
Organisational skills
Cleaning
Guest services
Phone etiquette
Commercial cleaning
Communication skills
Hotel experience

Full job description

Job Summary
We are seeking a dedicated and detail-oriented Housekeeper / Hotel receptionist to join our team. The ideal candidate will play a crucial role in maintaining cleanliness and order in our facilities, ensuring a welcoming environment for guests and residents. This position requires a strong commitment to customer service and the ability to work efficiently both independently and as part of a team.

Responsibilities

Greet guests upon arrival with a warm and welcoming attitude.
Manage check-in and check-out processes efficiently.
Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
Maintain accurate records of guest bookings and reservations.
Process payments and manage billing inquiries.
Address guest complaints or issues promptly and professionally.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Assist with administrative tasks as required, including answering phone calls and managing correspondence.
Promote hotel services and facilities to enhance the guest experience.
Perform general cleaning duties, including dusting, vacuuming, mopping, and sanitising surfaces.
Ensure all areas are kept clean, tidy, and well-organised at all times.
Handle laundry duties as required, including washing, drying, folding, and ironing linens.
Report any maintenance issues or safety hazards to management promptly.
Assist with kitchen duties as needed, including cooking simple meals or preparing snacks for guests.
Maintain inventory of cleaning supplies and report when stock is low.
Provide exceptional customer service by responding to guest requests promptly and courteously.
Adhere to health and safety regulations while performing cleaning tasks.

Experience

Previous experience in commercial cleaning or housekeeping within a hotel or similar environment is preferred but not essential.
Strong customer service skills with the ability to interact positively with guests and colleagues.
Basic cooking skills are advantageous for assisting in kitchen duties.
A keen eye for detail and the ability to work efficiently without supervision.
Good organisational skills and the capacity to manage time effectively to meet cleaning schedules.
Greet guests upon arrival with a warm and welcoming attitude.
Previous experience in a hotel or hospitality environment is preferred but not essential.
Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
Multilingual or bilingual abilities are advantageous for interacting with diverse guests.
Demonstrated ability to provide excellent guest services in a fast-paced environment.
Knowledge of hotel management systems is a plus but not mandatory.
A positive attitude, attention to detail, and the ability to work collaboratively within a team are essential traits for success in this role.
Manage check-in and check-out processes efficiently.
Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
Maintain accurate records of guest bookings and reservations.
Process payments and manage billing inquiries.
Address guest complaints or issues promptly and professionally.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Assist with administrative tasks as required, including answering phone calls and managing correspondence.
Promote hotel services and facilities to enhance the guest experience.

We welcome applications from individuals who are passionate about cleanliness and providing excellent service in their work environment.

Job Type: Part-time

Pay: From £12.71 per hour

Experience:

Cleaning: 1 year (required)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in liverpool, eng

Hotel Assistant

Night Reception Team Member - Part Time

Leisure Receptionist

Guest Service Assistant (Nights)

Casual Night Team Member

Guest Service Assistant (Casual)

Host Team Member

Hotel Receptionist

Student Experience Team Member

Night time receptionist

Luggage Porter

Reception Team Member - Part Time

Guest Services Manager - Nights

Night Assistant

Head Host/Hostess

Concierge

Guest Service Assistant

Hotel Team Member - Part Time

Guest Service Assistant

Hotel Receptionist

I want to receive the latest job alerts for hotel & accommodations guest services staff in liverpool, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected