Senior relationship team leader Work, Jobs in Liverpool, Eng (with Salaries)

Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
3d
Managing Director
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Warrington
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Work from home
Quick apply
Senior People Relations & Policy Manager
Home Bargains —Liverpool
- Management
- Microsoft Office
- Analysis skills
- Store discount
- Employee assistance programme
Quick apply
10d
Service Manager
Voyage Care —Norris Green
- £34,000 a year
- In-person
- Leadership
- Employee discount
Senior Talent & Performance Manager
Home Bargains —Liverpool
- Analysis skills
- Human resources
- Contracts
- Store discount
- Employee assistance programme
Quick apply
10d
Business Admin Lead
Positive Futures —Liverpool
- £30,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Operations Manager
Bean —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Employee discount
Quick apply
18h
Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Liverpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Senior Care Assistant (Team Leader) Days
EQ Care —Wigan
- £31,482 - £34,159 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Programme Director - Speke & Seacombe
Right to Succeed —Liverpool
- £58,916 - £63,717 a year
- Full-time
- Travel
- Contracts
- In-person
- Annual leave
- Work from home
Quick apply
2d
Digital Content Manager
Bond Turner —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
1d
Assistant Manager
Farmfoods —Huyton
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
4d
Diary Manager Corporate Services
HM Prison & Probation Service —Birkenhead
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
3d
Registered Children's Home Manager
Arbour Healthcare Group —Liverpool
- From £60,000 a year
- Weekend availability
- Microsoft Powerpoint
- Childcare
- Supervising experience
- Free parking
- Store discount
Quick apply
10d
Executive Business Partner
MagentaLiving —Birkenhead
- £38,000 - £47,000 a year
- Teaching
- Free parking
- Annual leave
16h
Care Manager
Orchard Care Homes —Thornton
- £50,000 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Employee assistance programme
Team Leader
SGS Care Ltd —Lytham St. Annes
- £14.00 - £15.50 an hour
- Full-time
- Childcare
- Working with children
- Organisational skills
Quick apply
Adult Care Registered Manager
NF Care Group LTD —Liverpool
- £55,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Sick pay
Quick apply
Designated Safeguarding Lead (DSL-non teaching)
Sacred Heart Catholic Academy —Liverpool
- £41,511 a year
- Full-time
- No degree
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Paid Media Manager
Right at Home UK —Liverpool
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Travel
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply

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Senior Relationship Team Leader

DCBL -
Runcorn

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
3 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Computer literacy
Organisational skills
Leadership
Communication skills
Time management

Full job description

Location: Runcorn –Office Based- Contact Centre

Salary: Up to £35,000 dependant on experience

Join Our Team!

DCBL – award winning debt collection. Want to be part of the change?

We are looking for an experienced and motivated Senior Relationship Team Leader to support the leadership of our South Africa Contact Centre operations. This is an exciting opportunity for a passionate leader who thrives in a fast-paced environment and enjoys developing high-performing teams while delivering exceptional customer service.
Reporting to the Contact Centre Manager, you will lead up to two Relationship teams, provide operational support, and act as deputy when required. You will also oversee our UK Collections Administration team and support key business functions including performance management, compliance, invoicing, and HR processes.

Ultimately driving performance to maximise collections on behalf of our clients.

As the role supports South Africa, you may be required to travel as part of your role.

What You'll Be Doing

Lead, motivate and develop up to two Relationship teams within our South Africa Contact Centre.
Coach and support team members to achieve individual and team performance targets.
Drive collections in line with operational targets
Monitor KPIs and implement improvement plans to drive high performance.
Conduct regular performance reviews, coaching sessions and development planning.
Ensure compliance with company policies, legal requirements and data security standards.
Lead the UK Head Office Administration team, ensuring productivity and quality standards are achieved.
Manage invoicing for the South Africa operation.
Work closely with Quality Assurance to improve service delivery and customer outcomes.
Oversee workload management, including scanned post allocation and administrative processes.
Support HR activities including attendance management, conduct issues and performance management.
Act as deputy for the Contact Centre Manager when required.
Collaborate with fellow Team Leaders to share best practice and provide cover during periods of leave.

What We're Looking For

Previous experience in a Team Leader, Supervisor or Management role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven ability to coach, motivate and develop teams.
Strong organisational and time management skills.
Experience managing KPIs and driving performance improvement.
Good analytical and problem-solving abilities.
High level of computer literacy, including Microsoft Word and Excel.
Understanding of operational processes, compliance and quality standards.

Why Join Us?
Be part of a supportive and collaborative leadership team.
Opportunity to make a real impact by developing people and improving performance.
Career development and progression opportunities.
A dynamic and rewarding working environment.
If you're a passionate leader who enjoys developing people, driving performance and delivering outstanding service, we'd love to hear from you. Apply today!

Quick apply

Refine Your Search

senior relationship team leader jobs in liverpool, eng

Senior Relationship Team Leader

Managing Director

Senior People Relations & Policy Manager

Service Manager

Senior Talent & Performance Manager

Business Admin Lead

Operations Manager

Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped

Senior Care Assistant (Team Leader) Days

Programme Director - Speke & Seacombe

Digital Content Manager

Assistant Manager

Diary Manager Corporate Services

Registered Children's Home Manager

Executive Business Partner

Care Manager

Team Leader

Adult Care Registered Manager

Designated Safeguarding Lead (DSL-non teaching)

Paid Media Manager

I want to receive the latest job alerts for senior relationship team leader in liverpool, eng

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