Technology management Work, Jobs in Liverpool, Eng (with Salaries)

IT Service Desk Analyst
M Group —Bootle
- Full-time
- Microsoft Word
- Communication skills
- Employee discount
1d
Desk Based Account Manager
ARO —Liverpool
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Time management
- Employee assistance programme
Quick apply
12d
Performance & Production Technician (Fixed term for 3 months)
Liverpool John Moores University —Liverpool
- £26,707 - £31,236 a year
- Weekend availability
- School
- Annual leave
12d
Applications Engineer Electron Microscopy
SenseAI Vision Limited —Liverpool
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexitime
- Work from home
Quick apply
Junior QA Engineer
The Granite Group —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
12d
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Facilities Services Administrator
Alfred H Knight Group —Liverpool
- Full-time
- Front desk
- Communication skills
- Time management
- Employee assistance programme
Quick apply
13d
Business Analyst
MerseyPoint Technology Ltd —Liverpool
- £3,588 - £4,660 a month
- Full-time
- Analysis skills
- In-person
Quick apply
12d
General Manager - Security
DPD Group UK —Liverpool
- £76,500 a year
- Full-time
- Management
- Free parking
Quick apply
Technical Coordinator
Snowdonia Cheese Company —Deeside
- From £34,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Life insurance
Quick apply
6d
Junior Technical Consultant, Chester
CyberIAM Holdings —Chester
- Computer Science
- Communication skills
Technical Associate – Upstream Process Development
Elanco —Liverpool
- Continuous improvement
- Organisational skills
Quick apply
4d
Renewables Technical Officer - Electric
MCS —Warrington
- £35,000 a year
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Senior Project Manager
On-Site Energy Ltd —Liverpool
- Up to £85,000 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
- Work from home
- Sick pay
Quick apply
9d
Property and Accounts Administrator
Atlas Estate Agents —Liverpool
- £23,500 - £28,000 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Store discount
Quick apply
6d
Data Quality Officer
The Riverside Group —Liverpool
- £37,423 - £41,363 a year
- Full-time
- Presentation skills
- Organisational skills
- SharePoint
8d
Project Coordinator
Redmoor Health —Chorley
- From £30,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Travel
- Free parking
- Work from home
Quick apply
23h
Integration Tester
Iceland —Deeside
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Free parking
- Store discount
9d
Field Service Engineer
NoteMachine UK Ltd —Ormskirk
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Port Operative (Permanent Nights)
Peel Ports —Liverpool
- Night shift
- Communication skills
- Employee assistance programme

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technology management jobs near liverpool, eng

IT Service Desk Analyst

M Group -
Bootle

Apply Now

Job details

Permanent | Full-time
1 day ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Microsoft Office Suite
ITIL
Technical support incident logging
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

IT Service Desk Analyst - Bootle, Liverpool (Office-based) - Full-time, Permanent (Monday-Friday, 37.5 hours per week)

Looking to build your career in IT? Whether you've gained hands-on experience in a Service Desk, Helpdesk, Customer Service environment, or recently completed an IT qualification and are ready for your first step into technical support, this could be the opportunity for you!

As an IT Service Desk Analyst, you'll be part of a supportive team in Bootle, Liverpool, providing first-line IT support, troubleshooting technical issues, installing software remotely, and helping customers resolve a wide range of IT challenges. If you're passionate about technology, enjoy problem-solving, and want to develop your skills in a fast-paced environment, we'd love to hear from you.

Join Telent's Network Services team and play a key role in delivering IT support services for critical infrastructure customers. This is an opportunity to develop your technical skills within a supportive team environment, providing first-line support, troubleshooting technical issues, and delivering excellent customer service.

What you'll do:

Provide first-line support for IT/ICT incidents and service requests.
Diagnose, resolve, or escalate technical and non-technical issues.
Act as the first point of contact via telephone, email, customer portals, and service management systems.
Log, update, and manage tickets accurately while working to agreed SLA and KPI targets.
Build strong customer relationships through professional communication and regular updates.
Coordinate with suppliers, vendors, and Field Engineers to support issue resolution.
Support service delivery activities including spare parts ordering and scheduling activities.

Who you are:

You are customer-focused, enjoy problem-solving, and have a genuine interest in technology. Whether you already have Service Desk / Helpdesk experience or are looking to build your IT career, you will naturally be motivated to learn, thrive in a fast-paced environment, and are confident communicating with customers over the phone and through digital channels.

Key Requirements:

Experience within a Helpdesk, Service Desk, Customer Service, or similar support environment.
Confidence handling inbound customer calls and managing multiple priorities.
Experience of 1st Line IT troubleshooting and fault resolution or similar.
Strong interest in IT systems, technology, and problem-solving.
Good working knowledge of Microsoft Office applications including Outlook, Teams, Word, and Excel.
Comfortable working to performance measures, SLAs, and KPIs.
ITIL awareness would be beneficial but is not essential.

What we offer:

At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams.

The additional benefits with this role:

26 days holiday, plus public holidays, and the option to buy or sell days annually
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing portal
Discounts on Cinema, Restaurants and Shopping with the Telent Reward scheme.

We are guided by our values and behaviours:

Be Inclusive
Take Responsibility
Collaborate
Be Customer-focused

Join us and help deliver critical infrastructure projects that make a real difference.

It’s an exceptional time to be a part of M Group.

#TelentTS

Apply Now

Refine Your Search

technology management jobs in liverpool, eng

IT Service Desk Analyst

Desk Based Account Manager

Performance & Production Technician (Fixed term for 3 months)

Applications Engineer Electron Microscopy

Junior QA Engineer

Implementation & Training Lead

Facilities Services Administrator

Business Analyst

General Manager - Security

Technical Coordinator

Junior Technical Consultant, Chester

Technical Associate – Upstream Process Development

Renewables Technical Officer - Electric

Senior Project Manager

Property and Accounts Administrator

Data Quality Officer

Project Coordinator

Integration Tester

Field Service Engineer

Port Operative (Permanent Nights)

I want to receive the latest job alerts for technology management in liverpool, eng

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