application support manager Work, Jobs in liverpool, msy (with Salaries)

Application Support Manager
System C —Liverpool
- Full-time
- SQL
- Communication skills
12d
Operations Manager
Impact Food Group —Liverpool
- Full-time
- Management
- Travel
- Organisational skills
Quick apply
Business Support Manager
Claire House —Wirral
- £32,500 a year
- Full-time
- Hospice
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
2d
Station Duty Manager
Merseyrail —Liverpool
- £44,858 a year
- Full-time
- Travel
- AI
- Leadership
- Employee discount
Quick apply
1d
Postperson with Driving
Royal Mail Group —Liverpool
- Part-time
- Employee discount
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
5d
Community Engagement and Reuse Officer - Maternity Cover
Merseyside Recycling and Waste Authority —Liverpool
- £44,075 - £45,091 a year
- Hybrid work
- Administrative experience
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
Quick apply
3d
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Deputy Team Manager
Liverpool City Council —Liverpool
- £46,142 - £51,356 a year
- Employee assistance programme
8d
MRIC Administrator
University of Liverpool —Liverpool
- £29,588 - £33,951 a year
- University
- Organisational skills
5d
Chick-fil-A Liverpool - Back of House General Manager
Chick-fil-A Liverpool —Liverpool
- Day shift
- Leadership
7d
Team Manager - Family Help Service
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Employee assistance programme
1d
Specialist Support Teacher
Liverpool City Council —Liverpool
- £32,916 - £51,048 a year
- Hybrid work
- School
- Employee assistance programme
12d
General Manager - Liverpool Area
Pret A Manger —Liverpool
- From £36,400 a year
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee discount
Operations Support Manager
Securitas UK —Broughton
- £39,802.30 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Executive Assistant (Operations)
National Museums Liverpool —Liverpool
- £30,329 a year
- Full-time
- Organisational skills
Visual Supervisor
New Look —Liverpool
- Full-time
- Microsoft Word
- Communication skills
Health, Safety and Resilience Manager
Liverpool Hope University —Liverpool
- £47,389 - £56,536 a year
- Call to connect
- Management
- Communication skills
Regional Manager
Liverpool John Moores University —Liverpool
- £47,389 - £58,225 a year
- Weekend availability
- University
- School
- Annual leave

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Application Support Manager

System C -
Liverpool

Apply Now

Job details

Full-time
12 days ago

Qualifications

Jira
Microsoft SQL Server
SQL
Application support
Communication skills
T-SQL

Full job description

Description

At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Manager to lead a specialist support team working with Liquidlogic's market-leading social care and case management software.

The role

As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will oversee the triage and prioritisation of customer tickets, manage workload across the team, and take ownership of escalations to ensure critical issues are resolved efficiently. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.

What you will be doing

Leading and line managing an Application Support team, including performance reviews and wellbeing support
Triaging incoming tickets and assigning work appropriately
Managing team workload to ensure effective use of time and skills
Owning customer escalations and high-priority issues
Working closely with Application Support Engineers to resolve complex problems
Analysing support demand to identify recurring or high-volume issues
Supporting smooth handover from implementation into live support
Maintaining ownership of customer calls and tickets in JIRA

What you will bring

Proven experience leading an application or software support team
Strong prioritisation and decision-making skills in live support environments
In-depth knowledge of the Liquidlogic product set
Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues
Confidence managing customer escalations and complex stakeholder relationships
Clear, professional written and verbal communication skills

Why join System C

You will be part of a purpose-driven organisation focused on improving outcomes in health and social care. We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.

Apply today to lead a team that supports technology making a real difference to people's lives.

Apply Now

Refine Your Search

application support manager jobs in liverpool, msy

Application Support Manager

Operations Manager

Business Support Manager

Senior Caseworker Co-Ordinator

Station Duty Manager

Postperson with Driving

Sociotherapist

Community Engagement and Reuse Officer - Maternity Cover

Team Leader

Deputy Team Manager

MRIC Administrator

Chick-fil-A Liverpool - Back of House General Manager

Team Manager - Family Help Service

Specialist Support Teacher

General Manager - Liverpool Area

Operations Support Manager

Executive Assistant (Operations)

Visual Supervisor

Health, Safety and Resilience Manager

Regional Manager

I want to receive the latest job alerts for application support manager in liverpool, msy

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