Healthcare partner Work, Jobs in Liverpool, Msy (with Salaries)

Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Referral programme
Quick apply
9d
Premier League Primary Stars Coordinator, LFC Foundation
Liverpool Football Club —Anfield
- Weekend availability
- English
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Programme Coordinator, Employability
Liverpool Football Club —Anfield
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Mentoring
- Employee assistance programme
- Employee discount
Recovery Coordinator
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee assistance programme
9h
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Specialist Homecare Nurse
Sciensus —Liverpool
- From £34,000 a year
- Weekend availability
- Hospital
- Acute care experience
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Customer Voice Officer
Cobalt Housing —Liverpool
- £42,723.20 a year
- Full-time
- Preschool
- Communication skills
- Gym membership
- Sick pay
Quick apply
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
14d
Faculty Administrator (Placement and Work Based Learning)
Liverpool John Moores University —Liverpool
- £24,685 - £26,093 a year
- Full-time
- Customer service
- Organisational skills
- School
- Annual leave
1d
Deputy Manager
Orchard Care Homes —Thornton
- £35,000 - £38,799 a year
- Full-time
- Communication skills
- Employee assistance programme
Receptionist
Anfield Group Practice —Liverpool
- £12.71 an hour
- Full-time
- Accounting
- Organisational skills
- Front desk
Quick apply
PR & External Affairs Lead
MagentaLiving —Birkenhead
- £50,000 - £55,000 a year
- Teaching
- Free parking
- Annual leave
11d
Urgent Care Assistant (FREC4)
Halo Medical Group —Chester
- From £14 an hour
- 12 hour shift
- Driving
- Patient care
- In-person
Quick apply
4d
Community Partnerships Manager
Chester Zoo —Chester
- £40,430 a year
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
Opiate Recovery Coordinator
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- Remote
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
9h
Senior HR Business Partner
CMA CGM —Liverpool
- Hybrid work
- Computer literacy
- Human resources
- Time management
- Annual leave
- Employee assistance programme
3d
Head - Capital Projects
Homes England —Liverpool
- £69,831 - £81,443 a year
- Full-time
- Hybrid work
- Presentation skills
- Contracts
- SharePoint
- Annual leave
- Employee assistance programme
8d
Audiology Partner
Specsavers —Mold
- Up to £50,000 a year
- Full-time
- Leadership
Agency Services Coordinator
Your Housing Group —Warrington
- £33,900 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
U21 and First Team Kit Operations Assistant
Liverpool Football Club —Liverpool
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
3d

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healthcare partner jobs near liverpool, msy

Team Leader (Contact Cente)

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
9 days ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
Transport links
Referral programme
On-site parking

Qualifications

Management
English
Microsoft Office
Supervising experience
Leadership

Full job description

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As a Team Leader, you’ll be leading and coaching our teams to deliver the exceptional services our patients expect. This role is fundamental in ensuring that operations KPI's and service levels are consistently met through effective performance management, a focus on quality assurance, process optimisation and people development. You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Team leadership & coaching

Set and measure daily, weekly and monthly targets and performance goals
Hold regular 1:1's with your team, briefing and coaching them to drive performance
Create and embed a culture of accountability, high performance and continuous improvement
Drive engagement and commitment withing the team.

Performance Management

Monitor real-time and historical performance metrics (e.g., AHT, FCR, adherence, quality scores).
Identify trends and implement corrective actions to improve service levels.
Conduct quality assessments and lead performance improvement plans where required.
Work within regulatory and GDPR data protection requirements

Patient Experience

Ensure advisors consistently deliver empathetic, accurate, and efficient service.
Handle complex or escalated patient queries and complaints professionally.
Champion patient feedback initiatives and implement service enhancements.

Operational Support

Collaborate with contact centre internal teams to ensure effective scheduling and resource allocation.
Liaise with training and quality teams to deliver onboarding, refresher training, and quality assurance.
Maintain up-to-date knowledge of products, services, systems, and compliance requirements.

Stakeholder Engagement

Work proactively with cross-functional teams (IT, HR, QA, etc.) to support team performance and business objectives.
Contribute to regular reporting, insights, and recommendations for senior management.

What You Bring

Essential

Proven experience in a contact centre leadership role
Excellent interpersonal skills with a resilient, can-do attitude
Strong leadership and management skills with a professional and balance approach
Great communication, adaptability, and energy in person and on the phone
Ability to manage change and competing demands in a fast paced, target driven environment
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable

Healthcare or medical product experience would be beneficial but is not essential
Experience supporting branch based teams in multiple locations

What Makes This Role Different?

At Bullen, we're not just providing a service, we're creating peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

You’ll work in a fast-paced, customer driven environment, where your leadership will guide today and shape tomorrow.

What’s in It for You?

A meaningful role with direct customer impact
A unique, collaborative workplace full of people with purpose
Opportunity for learning, growth and mentorship
The chance to be part of something bigger than yourself
Salary dependent on experience

Recruitment Process

Candidates will be invited to join a screening call with our AI partner, Lily after which, successful candidates will be invited to attend a face-to-face interview at our Liverpool Head Office.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site gym
On-site parking
Referral programme
Transport links

Application question(s):

So we can contact you quickly, what is your mobile phone number and email address?

Work Location: In person

Quick apply

Refine Your Search

healthcare partner jobs in liverpool, msy

Team Leader (Contact Cente)

Premier League Primary Stars Coordinator, LFC Foundation

Programme Coordinator, Employability

Recovery Coordinator

Mobile Health & Performance Specialist (Driving Role)

Specialist Homecare Nurse

Senior Customer Voice Officer

Service Support Team Analyst

Faculty Administrator (Placement and Work Based Learning)

Deputy Manager

Receptionist

PR & External Affairs Lead

Urgent Care Assistant (FREC4)

Community Partnerships Manager

Opiate Recovery Coordinator

Senior HR Business Partner

Head - Capital Projects

Audiology Partner

Agency Services Coordinator

U21 and First Team Kit Operations Assistant

I want to receive the latest job alerts for healthcare partner in liverpool, msy

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