Helpdesk support Work, Jobs in Liverpool, Msy (with Salaries)

Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Services Representative
VINCI Facilities UK —Liverpool
- Part-time
- Computer skills
- Communication skills
1h
Customer Service Hub Operative (insurance)
Roofcare —Prenton
- £28,080 a year
- Full-time
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
1d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Recruitment Consultant
Stellify —Liverpool
- £28,000 - £32,000 a year
- Remote
- Sales
- Recruiting
- Leadership
Quick apply
Desktop Support Engineer
Sinclair —Chester
- Hybrid work
8d
Helpdesk Planner
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
8d
Property Helpdesk Administrator
Admiral Taverns —Chester
- £23,500 - £24,500 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
6d
Helpdesk Coordinator
Oltec FM —Wigan
- From £24,500 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
Graduate IT Support
Allied Pharmacies —St Helens
- Full-time
- Computer Science
- Travel
- Scripting
Quick apply
3d
Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
8d
IT Apprentice
APPRENTIFY GROUP —Chester
- £18,000 - £20,000 a year
- Full-time
- No experience needed
- Communication skills
1d
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Multi-Site Technician - Wirral / Liverpool
City Facilities Management (UK) —Liverpool
- £41,506 a year
- Overtime
- HVAC
- Employee discount
- Life insurance
6d
Maintenance Administrator
B&M Waste Services —Bromborough
- CRM software
- Data entry
- Organisational skills
6d
Multi Skilled Technician
Mitie —Liverpool
- Customer service
- Computer skills
- Communication skills
9d
Premises Officer
BAM UK & Ireland —Chester
- Business
- Communication skills
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- SharePoint
- Flexible schedule
Quick apply
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management
Multi Skilled Technician (Electrical)
Emcor —Deeside
- £41,500 a year
- Overtime
Quick apply

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Help-Desk support analyst (1st line)

Roman Catholic Archdiocese of Liverpool
Liverpool

Quick apply

Job details

Full-time
£27,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Canteen
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

Technical troubleshooting
Ticket management
Computer hardware
Ticket management systems
Technical support incident logging
Organisational skills
IT incident logging
Communication skills
Time management
Help desk

Full job description

About the Role

An exciting opportunity is available for a Help-Desk support analyst within our IT Department, providing 1 line technical support to users across the archdiocese on hardware, software and network issues.

The successful candidate will be responsible for logging, tracking and updating support tickets using the service desk system. The ideal candidate will have experience working within a service desk, IT support or helpdesk environment.

To thrive in this role, you should be able to demonstrate the following:

Strong communication skills and be comfortable dealing with people at all levels
Strong organisational and time management skills
The ability to prioritise workloads and manage multiple tasks
Problem solving and diagnostic skills

Within this role you will be expected to

Be the first line of contact for users with IT problems
Deliver basic training to employees
Troubleshoot hardware, software and peripheral issues

Terms and Conditions

Salary £27,000 pa

Location Saint Margaret Clitherow Centre, Croxteth Drive, Liverpool, L17 1AA.

Working Hours Full time, Contracted 35 hours Monday to Friday.

Annual leave 38 days inclusive of two gifted days and eight bank/public holidays. 3 day closedown over Christmas period.

Pension Employees will be enrolled into the People’s Pension Scheme.

Other benefits There are a range of other benefits including a pension salary sacrifice scheme, subsidised Lifestyles gym membership, life assurance scheme, cycle to work scheme, enhanced parental leave pay and 24/7 Employee Assistance Programme.

How to Apply

Visit the careers page on our website http://www.liverpoolcatholic.org.uk/careers to apply online.

The closing date for applications is midnight on the 21 August 2026 - please see our careers page as above.

Pay: £27,000.00 per year

Benefits:

Canteen
Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in liverpool, msy

Help-Desk support analyst (1st line)

Customer Services Representative

Customer Service Hub Operative (insurance)

Junior IT Service Desk Representative (Apprentice)

Recruitment Consultant

Desktop Support Engineer

Helpdesk Planner

Property Helpdesk Administrator

Helpdesk Coordinator

Graduate IT Support

Facilities Coordinator

IT Apprentice

Technical Administrator

Multi-Site Technician - Wirral / Liverpool

Maintenance Administrator

Multi Skilled Technician

Premises Officer

Senior Infrastructure Engineer

Technical Manager

Multi Skilled Technician (Electrical)

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