Service engineer Work, Jobs in Lochore, Fif (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Multi-Skilled Maintenance Engineer – Job Summary (FM / Property Maintenance)
CBR Maintenance Group —Dalkeith
- £28,045.83 - £32,077.67 a year
- Full-time
- Customer service
- Plumbing
- In-person
Quick apply
Associate Process Engineer - Water Treatment
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Mentoring
Critical Facilities Engineer
Media Stream AI —Dundee
- £50,500 - £58,500 a year
- Full-time
- Customer service
- English
- Supervising experience
- Sick pay
Quick apply
11d
IT Service Desk Analyst
The Scottish Government —Edinburgh
- Full-time
- Analysis skills
- Presentation skills
- Travel
4d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Analysis skills
- Software development
Service Administrator
Lovat's Group Limited —Loanhead
- From £12.71 an hour
- Full-time
- Microsoft Outlook
- English
- Accounting
Quick apply
Hospitality Maintenance Technician
Rìgh Properties —Edinburgh
- £35,000 a year
- 8 hour shift
- Microsoft Word
- English
- Hotel
- Annual leave
- Employee discount
Quick apply
3d
Electrical Installation Technician (Entry Level)
Yunex Traffic —Edinburgh
- Overtime
- No experience needed
- Communication skills
- Gym membership
Project Engineering Manager
SSE —Perth
- £68,100 - £135,500 a year
- Full-time
- Employee discount
11d
Digital Installations Support Apprentice
QA Apprenticeships —Edinburgh
- £20,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Employee discount
Test Development Engineer
Raytheon —Glenrothes
- Weekend availability
- Engineering
- Bachelor's degree
- In-person
- Sick pay
Graduate Engineer - Street Lighting - Bankhead Roads Depot
City of Edinburgh Council —Edinburgh
- £34,452 - £40,501 a year
10d
Associate Director - Fire & Life Safety
AESG —Edinburgh
- Hybrid work
- Engineering
- Master's degree
- Business development
Engineering Operations Manager
EZ Rocks Construction Materials & Engineering Solutions Ltd —Edinburgh
- £58,000 - £75,000 a year
- Full-time
- Team management
- Budgeting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Degree Apprentice Civil Engineer – Renewable Energy Infrastructure
Tetra Tech —Edinburgh
- Civil engineering
- Engineering
- Bachelor's degree
Technical Facilities Manager - Scotland Support
Sodexo —Inverleith
- Up to £50,000 a year
- Full-time
- Travel
- Organisational skills
- Budgeting
- Employee assistance programme
Quick apply
12d
Experienced Domestic Air Conditioning Installer – Consultancy & Site Support
IC Maintenance Services —Kirkcaldy
- £300 a day
- Temporary
- Maintenance
- Quality control
- Mentoring
Quick apply
10d
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Facilities Technician
Cirrus Logic —Edinburgh
- Full-time
- Computer literacy
- Travel
- Computer skills
4d

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Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

service engineer jobs in lochore, fif

Technical Engineer-2nd Line

Multi-Skilled Maintenance Engineer – Job Summary (FM / Property Maintenance)

Associate Process Engineer - Water Treatment

Critical Facilities Engineer

IT Service Desk Analyst

Technical Support Engineer

Service Administrator

Hospitality Maintenance Technician

Electrical Installation Technician (Entry Level)

Project Engineering Manager

Digital Installations Support Apprentice

Test Development Engineer

Graduate Engineer - Street Lighting - Bankhead Roads Depot

Associate Director - Fire & Life Safety

Engineering Operations Manager

Degree Apprentice Civil Engineer – Renewable Energy Infrastructure

Technical Facilities Manager - Scotland Support

Experienced Domestic Air Conditioning Installer – Consultancy & Site Support

IT Support Apprenticeship

Facilities Technician

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