Airport control Work, Jobs in London, Eng (with Salaries)

Airport Control Coordinator
Heathrow —London
- Full-time
- Windows
- Communication skills
- Annual leave
1d
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
7d
Cargo Services & Operations Officer
Singapore Airlines —Gatwick Airport
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Customer service
- Microsoft Office
- Organisational skills
Finance Assistant
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Logistics Coordinator
No1 Lounges Ltd —London
- £34,200 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
3d
MLRO / Compliance Officer (FTC)
Global Exchange Currency Exchange —Hounslow
- £65,000 a year
- Temporary
- English
- Microsoft Office
- Analysis skills
- Employee discount
- Bereavement leave
Quick apply
12d
Aircraft Dispatcher/Turnaround Coordinator (With Widebody Experience) - Full Time
Red Handling UK —Gatwick Airport
- £17.05 an hour
- Full-time
- English
- IT
- In-person
Quick apply
9d
Air Traffic Services Assistant
London Biggin Hill Airport —Westerham
- From £28,928 a year
- Weekend availability
- Analysis skills
- In-person
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Logistics Specialist - Data Center , Logistics Specialist DC
Amazon Data Services UK Limited —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Aviation Security Agent
Pyrex UK Ltd —London Heathrow Airport
- £13.05 - £14.05 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Flexible schedule
Quick apply
Aircraft Cleaner
VIP First Ltd —Hounslow
- Part-time
- Customer service
- Driving
- In-person
Quick apply
10d
Stock Controller - Heathrow (40h) T2
Fortnum & Mason —Hounslow
- Overtime
- Communication skills
Dispatcher
ROAD RUNNERS —Redhill
- £24,420.00 - £45,347.21 a year
- Temporary
- Customer service
- Mentoring
- Organisational skills
- Free parking
- Work from home
Quick apply
3d
Supervisor - Aelia - London City Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Full-time
- Sales
- Communication skills
- Employee discount
- Life insurance
Quick apply
12d
Station Manager - Heathrow Airport - T4
Swissport International AG —London
- Full-time
- Management
- Organisational skills
- Leadership
5d
Transport Allocator
gategroup —London
- £23.05 an hour
- Full-time
- Management
- English
- Microsoft Office
- Free parking
Quick apply
6d
Data Coordinator
gategroup —West Drayton
- £13.76 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
5d
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
AIR IMPORT OPERATION
Ferrari Group —London
- Full-time
- English
- Microsoft Office
- Organisational skills

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Airport Control Coordinator

Heathrow -
London

Apply Now

Job details

Full-time
1 day ago

Benefits

Annual leave
Private medical insurance

Qualifications

Windows
Communication skills

Full job description

It takes a special kind of team work to keep the world’s most iconic airport running smoothly. Over 65,000 people across hundreds of companies work at Heathrow and together they are Team Heathrow. The airport team includes colleagues from airlines, baggage handlers, control authorities, retailers, passenger services, emergency services, transport providers, security, engineering, airfield operations and more.

Our team are responsible for managing relationships with our partners, and coordinating day-to-day operational activities, including the Airport Operating Centre (APOC) operational plan.

Our purpose is to make every journey better and we work closely with our Team Heathrow Partners to achieve it. We do this by building trusted relationships with our partners, working to understand our shared goals and continually driving up standards across safety, operational and resilience performance. This demands close collaboration and communications, clear governance, working to quickly identify and to resolve shared issues that proactively deliver improvement across Heathrow and for our passengers.

It’s an inspiring, exciting place to work, with unlimited opportunities to make a difference. Be part of this city within a city and you’ll find a team that feels like family, and a place where you belong.

Airport Control Co-ordinators are part of Heathrow’s Airport Control team in APOC, responsible for coordinating daily operational responses with support from senior leads. They manage a wide range of incidents and communications—such as alarms, emergencies, and general enquiries—by assessing situations, dispatching resources, and adapting responses as needed. ACCs also log incidents, follow standard procedures, and ensure clear, consistent communication across colleagues and stakeholders throughout the airport.

Handle inbound calls, including 222 emergency calls, alarms (e.g. fire, panic, CPSRA), and notifications, ensuring the correct SOP or response is deployed promptly.
Log all incident details electronically, capturing key information such as location, nature of the issue, required assistance, and any health and safety considerations.
Communicate via radio and telephone to dispatch relevant resources and ensure responding teams have sufficient information to manage incidents effectively.
Act as a central coordination point during incidents, sharing accurate updates with stakeholders and implementing incident management procedures with authorities and partners.
Respond to general enquiries and ensure all alarms and calls are handled within KPI timeframes to maximise response efficiency.
Escalate issues when needed, report system faults, and support investigations through CCTV monitoring in line with legislation.
Support communications and operations by issuing updates, making announcements, maintaining records, contributing to training and handovers, and ensuring overall operational readiness.

Ability to remain calm, confident, and effective under pressure in a complex, multi-stakeholder operational environment.
Strong communication skills, with the ability to engage and adapt style for stakeholders at all levels, including external partners and authorities.
Well-organised, flexible, and capable of multitasking and prioritising competing demands.
Proven ability to exercise sound judgement and decision-making, particularly in high-pressure or sensitive situations.
Experience working in a fast-paced operational environment, with good IT literacy across Windows-based and relevant systems.
Ability to handle sensitive information with strict confidentiality and maintain professionalism.

Ideally, you will also have:

Experience working in an airport or aviation operational role.
Passion for building strong working relationships and delivering excellent customer service.
High levels of personal drive, motivation, and enthusiasm to succeed.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working location

This is an airport-based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.

Apply Now

Refine Your Search

airport control jobs in london, eng

Airport Control Coordinator

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Cargo Services & Operations Officer

Helpdesk Operator

Finance Assistant

Logistics Coordinator

MLRO / Compliance Officer (FTC)

Aircraft Dispatcher/Turnaround Coordinator (With Widebody Experience) - Full Time

Air Traffic Services Assistant

Logistics Specialist - Data Center , Logistics Specialist DC

Aviation Security Agent

Aircraft Cleaner

Stock Controller - Heathrow (40h) T2

Dispatcher

Supervisor - Aelia - London City Airport

Station Manager - Heathrow Airport - T4

Transport Allocator

Data Coordinator

Ramp Agent

AIR IMPORT OPERATION

I want to receive the latest job alerts for airport control in london, eng

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