Dispatcher jobs Work, Jobs in London, Eng (with Salaries)

Property Services Planner/Scheduler
The Riverside Group —London
- £34,280.35 a year
- Full-time
- Customer service
- Organisational skills
- IT
9d
Mini Cab Controller
St John's Wood Cars Ltd —London
- From £500 a week
- Full-time
- Analysis skills
- Data entry
- Organisational skills
Quick apply
6d
Aircraft Dispatcher/Turnaround Coordinator (With Widebody Experience) - Full Time
Red Handling UK —Gatwick Airport
- £17.05 an hour
- Full-time
- English
- IT
- In-person
Quick apply
9d
Operations Support Executive (Night Shifts)
First Mile —London
- £34,500 - £37,000 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
11d
Business Services Administrator - Powercare
UK Power Networks —London
- £32,244 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
1d
Mini Cab Night Time Dispatcher
A1 Network Cars —Romford
- £13 an hour
- Full-time
- Hospitality
- Data entry
- Typing
Quick apply
3d
Weighbridge Operator
Keltbray Group —London
- £16.97 an hour
- Temporary
- Analysis skills
- IT
- In-person
Quick apply
11d
Dispatcher
ROAD RUNNERS —Redhill
- £24,420.00 - £45,347.21 a year
- Temporary
- Customer service
- Mentoring
- Organisational skills
- Free parking
- Work from home
Quick apply
3d
Senior Transport Coordinator
Sherwood Cars —Morden
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- School
- Free parking
Quick apply
1d
Breakdown Recovery Controller / Administrator
Angel Sales Ltd —East London
- £12.80 - £14.60 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply
3d
Rail Replacement Coordinator
First Bus —London
- £14.89 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Trainee Emergency Call Handler - Waterloo/Newham
London Ambulance Service NHS Trust —London
- £30,630 - £33,270 a year
- Full-time
- English
- Travel
- Communication skills
- Annual leave
4d
iBus Controller x2
First Bus —London
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
10d
Transport Team Coordinator - Nights
The Bread Factory —London
- Night shift
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee discount
11d
Operations
Mixed Freight Services Limited —London
- £13 - £16 an hour
- Full-time
- English
- IT
- In-person
- Annual leave
Quick apply
Operations Controller
BM Coaches and Rental Ltd —Greenford
- Up to £44,000 a year
- 12 hour shift
- Driving
- In-person
- Free parking
Quick apply
6d
Helpdesk Administrator
ABM —North Greenwich Station
- Full-time
- Customer service
- Organisational skills
- Communication skills
1d
Transport Allocator
gategroup —London
- £23.05 an hour
- Full-time
- Management
- English
- Microsoft Office
- Free parking
Quick apply
6d
Transport Administrator
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
Quick apply
Service Coordinator (Weekday Nights)
Lanes Group —Rainham
- Up to £32,000 a year
- Full-time
- Organisational skills
- IT
- Free parking
Quick apply
1d

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Property Services Planner/Scheduler

The Riverside Group -
London

Apply Now

Job details

Permanent | Full-time
£34,280.35 a year
9 days ago

Benefits

Company pension

Qualifications

Customer service
Organisational skills
IT
Communication skills
Time management

Full job description

Job Title: Property Services Planner/Scheduler
Contract Type: Permanent
Salary : £34,280.35 per annum
Working Hours: 35 hours
Working Pattern: Monday - Friday (hybrid )
Location: Arlington House, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Property Service Planner/ Scheduler

Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The planning team located within the Camden and Dartford office locations provides support across the property services delivery model. Scheduling works for all Riverside Property Services gas servicing, communal heating servicing, EICRs, M&E PPM and repairs (all trades) activities. Which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. The role will also Include oversight of all sub-contracted work allocations.
The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work.

About you
We are looking for someone with

Good level IT skills and literacy
Good communication skills, both oral and written
Self-motivated, resilient, assertive and confident
Proven experience of excellent customer service skills
Excellent time management, planning & organisational skills

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI’s. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.
Key Tasks

Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner.
Work as part of a high performing team and ensure your actions are supportive of the team being successful.
Answers phones, emails, CRM cases and schedules and confirms appointments and inputs data into the system.
Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs.
Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress).
Phoning residents to ensure access is gained for works.
Work with emergency appointments and resolve scheduling conflicts.
Ensuring that subcontractors are completing jobs on time, and they submit completed documents and photographic evidence correctly ready for supervisor’ review and contractor payment
Escalate any operatives/ contractors’ issues to the relevant surveyor/manager
Ensuring you have the “first time fix” approach.
Assisting operatives/ supervisors / surveyors / complaints officers
Assisting in the investigation and resolution of complaints (informal and formal) and expressions of dissatisfaction with the service
Maintaining the team inbox and the CRM cases and answering queries.
Updating the system with relevant information
Other administrative duties to support Property Services and liaising with other departments where necessary.
Any other reasonable duties to support service delivery.

Person specification
Knowledge, Skills and Experience
Essential

Good level IT skills and literacy
Good communication skills, both oral and written
Self-motivated, resilient, assertive and confident
Proven experience of excellent customer service skills
Excellent time management, planning & organisational skills
Ability to work under pressure in a fast-paced environment
A passion for delivering excellent customer service
Strong customer experience ethos
Able to work alone or as part of team, demonstrates company values e.g. customer first.

Experience of working in the Housing/Property sector

Desirable

Experience using Dynamic Scheduling system
Experience using Job Management Software

Apply Now

Refine Your Search

dispatcher jobs jobs in london, eng

Property Services Planner/Scheduler

Mini Cab Controller

Aircraft Dispatcher/Turnaround Coordinator (With Widebody Experience) - Full Time

Operations Support Executive (Night Shifts)

Business Services Administrator - Powercare

Mini Cab Night Time Dispatcher

Weighbridge Operator

Dispatcher

Senior Transport Coordinator

Breakdown Recovery Controller / Administrator

Rail Replacement Coordinator

Trainee Emergency Call Handler - Waterloo/Newham

iBus Controller x2

Transport Team Coordinator - Nights

Operations

Operations Controller

Helpdesk Administrator

Transport Allocator

Transport Administrator

Service Coordinator (Weekday Nights)

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