Head concierge london, w11 Work, Jobs in London, Eng (with Salaries)

Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
14d
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
12d
Head Concierge
The Dorchester —London
- Temporary
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Assistant Head Concierge
Ham Yard Hotel - Concierge —London
- £38,332 - £42,000 a year
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
13d
Customer Service Advisor (Concierge), London HQ
Orlebar Brown —London
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Senior Concierge
One Aldwych —London
- £35,000 - £40,000 a year
- Full-time
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Night Concierge
urbanest —London
- £32,010 a year
- 12 hour shift
- Customer service
- IT
- Employee assistance programme
- Employee discount
Quick apply
Lobby Host
Dominus Group —London
- Full-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
13d
Rooms Division Manager - Mayfair - New Opening
The Shepherd Mayfair —London
- £65,000 a year
- Full-time
- Hotel
- IT
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Lobby Host (Casual)
Dominus Group —London
- Part-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
12d
CEO COO – Legal Change Project Manager
Deutsche Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Employee discount
PR & Influence Manager
Rodial —London
- Microsoft Office
- Project management
- IT
Quick apply
Director of Front of House
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Sales & Events Manager
Hawksmoor —London
- £65,000 - £67,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Referral programme
Quick apply
3d
Client Excellence Concierge
Squid Group —Godstone
- Up to £28,000 a year
- Part-time
- Administrative experience
- Driving
- Travel
- Free parking
Quick apply
Head Chef
Hilton —London
- £58,000 - £66,000 a year
- Full-time
- Culinary experience
- Hotel
- Driving
- Employee stock purchase plan
- Annual leave
Retail Market Manager (UK & France Regions), London
Orlebar Brown —London
- Weekend availability
- Microsoft Excel
- Management
- Merchandising
- Annual leave
- Employee discount
4d
Office Manager
Rodial —London
- Microsoft Office
- IT
- Communication skills
Quick apply
Doorperson
The Hongkong and Shanghai Hotels, Limited —London
- Customer service
- Hotel
- Driving
4d
Customer Delivery Driver
ASDA —London
- £13.10 - £14.35 an hour
- Part-time
- IT
- Annual leave
- Employee assistance programme

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Head Concierge - London, W11

Encore -
London

Quick apply

Job details

£35,000 - £40,000 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Company events
Employee discount

Qualifications

Customer service
CCTV
Communication skills
Hotel experience

Full job description

Join Our Team as a Head Concierge in London!

Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Head Concierge to join our dynamic team in a super prime development.

If you’re committed to maintaining high standards in a high end environment and resolving issues efficiently, this role is perfect for you.

Location: London, W11
Annual Salary: £35,000-£40,000 (Dependent on Experience)
Hours/Working Pattern: Monday to Friday, 8am-4pm

What You'll Be Doing:

Exceptional Resident Experience: Deliver the highest standards of customer service, creating a welcoming, professional and personalised experience for our residents and their visitors.
Relationship-Building: Build trusted relationships with residents through excellent communication, discretion, attentiveness and a proactive approach to service.
Problem-Solving: Address issues promptly, from maintenance emergencies to resident issues, and escalate concerns as needed.
Building Management: Supporting the Building manager with duties as and when required as well as being the senior member of staff on site in their absence.
Team Management: Responsible for supporting, overseeing and managing the work of the Concierge, Maintenance, Cleaners and other on site staff/contractors.
Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
Maintain Presentation: Keep the concierge area and lobby looking presentable.
Safety Checks & Security: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing. Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.

What You'll Bring:

Experience as a Head Concierge (or equivalent) in the residential industry is highly advantageous but experience as a Concierge in the residential property industry is essential.
Experience in a Luxury Hotel/Residential Development is advantageous but not essential.
Excellent communication skills – both written and verbal.
Health & safety qualifications are advantageous but not essential.
A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.

Perks of Joining Us:

28 Days Annual leave (Inclusive of Bank holidays)
Cycle to Work Scheme
MediCash
SmartHealth – Online health services for you and your immediate family.
Eye Care Vouchers to support your well-being.
Perkbox Rewards to enjoy exclusive offers.
Company Social Events
Pension Plan

Quick apply

Refine Your Search

head concierge london, w11 jobs in london, eng

Head Concierge - London, W11

Head Concierge

Head Concierge

Assistant Head Concierge

Customer Service Advisor (Concierge), London HQ

Senior Concierge

Night Concierge

Lobby Host

Rooms Division Manager - Mayfair - New Opening

Lobby Host (Casual)

CEO COO – Legal Change Project Manager

PR & Influence Manager

Director of Front of House

Sales & Events Manager

Client Excellence Concierge

Head Chef

Retail Market Manager (UK & France Regions), London

Office Manager

Doorperson

Customer Delivery Driver

I want to receive the latest job alerts for head concierge london, w11 in london, eng

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