Housing liaison officer Work, Jobs in London, Eng (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Resident Liaison Officer
Horizon Facades —London
- £25,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
3d
VacancyTitle: Resident Liaison Officer
Southern Housing —Farringdon
- £37,578 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
11d
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Officer-Central Authorities Unit (CAU)
National Crime Agency —London
- £36,057 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
- Annual leave
9d
Housing Assistant
Epping Forest District Council —Epping
- £30,851 - £31,686 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
2d
Resident Liaison Officer
United Infrastructure —London
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Housing Officer / Transitional Housing Officer (North West London)
Break Away Group —North West London
- £12.71 - £14.50 an hour
- Part-time
- Hybrid work
- Management
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply
1d
Property Transaction Officer
A2Dominion Group —Ealing
- £35,860 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
5d
Central Authorities Unit- Senior Officer
National Crime Agency —London
- £4,218 - £45,326 a year
- Full-time
- Hybrid work
- Supervising experience
- Presentation skills
- Team management
- Annual leave
9d
Senior Officer, Targeted Intercept Operations
National Crime Agency —London
- £53,493 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- In-person
- Annual leave
10d
Operations Senior Officer - Integrated Communications Intelligence Protect
National Crime Agency —London
- £4,218 - £45,326 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
11d
Senior Complaints Officer
Civic Recruitment Limited —Tower Hamlets
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)
National Crime Agency —London
- £4,218 - £55,575 a year
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
10d
Planning Obligation Officer
Civic Recruitment Limited —Woolwich
Quick apply
11d
Procurement and Contracts Manager
Lewisham Council —London
- £60,633 - £62,742 a year
- Full-time
- Organisational skills
- Contracts
- Time management
- Employee discount
11d
Product Delivery Manager - Operations
National Crime Agency —London
- £4,218 - £55,575 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
5d
Principal Planning Officer - Strategic Applications Team and Gilston Area Team
East Herts Council —Hertford
- £44,804 - £54,189 a year
- Call to connect
- Project management
- Travel
- Mentoring
- Free parking
- Annual leave
Project Surveyor
PA Housing —London
- Call to connect
- Hybrid work
- Maintenance
- Contracts
- Communication skills
- Annual leave
- Employee discount
11d

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Maintenance
Administrative experience
IT
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works.

As a Resident Liaison Officer, you’ll act as the main point of contact between residents, our site team, and project managers — helping to minimise disruption, manage expectations, and maintain strong relationships within the local community.

A full UK driving license is essential for this role.

Key Responsibilities

Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.
Work closely with site managers and supervisors to ensure residents’ needs are understood and met.
Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.
Attend and support resident meetings, open days, and community engagement events.
Keep accurate records of resident interactions, access arrangements, and any special requirements.
Ensure residents’ homes are treated with care and respect during all works.
Promote Equans’ commitment to excellent customer service and community partnership.

Who You Are

Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).
Excellent communication and interpersonal skills, with the ability to build trust quickly.
Organised and proactive, able to manage multiple tasks and priorities effectively.
Empathetic and patient, with a professional and approachable manner.
Confident working independently and as part of a wider site/project team.
Strong IT and administrative skills for managing resident data and communications.
Full UK driving license

What We Offer

Competitive salary and benefits package
24 days annual leave + bank holidays
Pension scheme and life assurance
Employee benefits platform with discounts and wellbeing support
Opportunities for professional development and career progression within Equans

Who We Are

At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do — and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project.

Place:

Workplace : Croydon United Kingdom

Apply Now

Refine Your Search

housing liaison officer jobs in london, eng

Resident Liaison Officer

Resident Liaison Officer

Resident Engagement Officer

VacancyTitle: Resident Liaison Officer

Client Resident Liaison Officer - Social Housing

Officer-Central Authorities Unit (CAU)

Housing Assistant

Resident Liaison Officer

Housing Officer / Transitional Housing Officer (North West London)

Property Transaction Officer

Central Authorities Unit- Senior Officer

Senior Officer, Targeted Intercept Operations

Operations Senior Officer - Integrated Communications Intelligence Protect

Senior Complaints Officer

Joint International Crime Centre (JICC)- Operations Manager - National Extradition Unit (NEU)

Planning Obligation Officer

Procurement and Contracts Manager

Product Delivery Manager - Operations

Principal Planning Officer - Strategic Applications Team and Gilston Area Team

Project Surveyor

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