Medical records coordinator Work, Jobs in London, Eng (with Salaries)

Medical Underwriting Coordinator
Unum Group —Dorking
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
9d
Certification and Training Coordinator
Disney Experiences —London
- Remote
- Microsoft Powerpoint
- Administrative experience
- Human resources
- Annual leave
- Employee discount
9d
Bookings Coordinator and Medical Secretary
Phoenix Hospital Group —London
- Hospital
- Customer service
- Microsoft Office
Quick apply
Exams & Certifications Coordinator
QA Limited —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
Assistant Professional Regulatory Affairs- Lifecycle Management -Medical Devices
Perrigo —London
- Hybrid work
- Continuous improvement
- Organisational skills
- In-person
1d
Practice Administration & Patient Care Coordinator
Ed Weinstein Dental Group Europe B.V. —London
- £34,000 - £44,000 a year
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
1d
Clinical Research Assistant
Velocity Clinical Research, Inc. —London
- Temporary
- Data entry
- Medical terminology
- Communication skills
4d
Academic Affairs Coordinator - NYU London
New York University —London
- Full-time
- Doctoral degree
- Computer literacy
- Microsoft Office
- Annual leave
9d
Compliance Co-ordinator
Pinnacle Group —Holborn
- £14.55 an hour
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Endoscopy Booking Coordinator
Lewisham and Greenwich NHS Trust —London
- £25,760 - £27,476 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
4d
Training Coordinator
ISO Japan International Training and Workforce Services —London
- £2,500 - £2,900 a month
- Full-time
- Microsoft Office
- Databases
- In-person
- Free parking
- Sick pay
Quick apply
7d
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
People Operations Administrator
Paloma Health —London
- £35,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
2d
EPR Training Co-ordinator
Lewisham and Greenwich NHS Trust —London
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
3d
Skills Programme Coordinator
Arup —London
- Continuous improvement
- Organisational skills
- SharePoint
Project Coordinator
Osprey Charging Network —London
- £28,000 - £32,000 a year
- Hybrid work
- Salesforce
- Engineering
- Microsoft Office
- Annual leave
Quick apply
13d
L&D Coordinator (12 Month FTC)
Menzies LLP —Staines-upon-Thames
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Databases
Front of House Coordinator
The A Lounge —London
- £12.71 - £15.00 an hour
- Part-time
- Data entry
- Organisational skills
- Front desk
- Health & wellbeing programme
- Flexitime
Quick apply
2h
Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor
St John's Way Medical Centre —London
- £525 a week
- Temporary
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
5d
Examination Coordinator (ORE)
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- In-person

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Medical Underwriting Coordinator

Unum Group -
Dorking

Apply Now

Job details

Full-time
9 days ago

Benefits

Company pension
Private medical insurance
Car scheme

Qualifications

Biology
Customer service call handling
Inbound customer enquiry call handling
Underwriting
Stakeholder collaboration
Stakeholder liaison
Case record updates
Analysis skills
Continuous improvement
Organisational skills
Customer interaction
Outbound calling
AI
Communication skills
A Level
Office experience
Analytics

Full job description

Job Posting End Date: September 17

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

As a Medical Underwriting Coordinator, you'll play a key role in supporting customers through the medical underwriting process, ensuring applications are handled accurately, efficiently and with genuine care. Working closely with customers, medical professionals and underwriting colleagues, you'll help deliver a smooth and positive experience from application through to decision.

You'll:

Set up new medical underwriting applications, accurately recording customer, policy and benefit information.

Request, monitor and follow up medical evidence requirements to support underwriting decisions.

Keep customers informed throughout the process, providing updates and responding to enquiries with professionalism, empathy and clarity.

Handle inbound and outbound calls with customers, medical professionals and third parties, gathering and sharing information accurately and efficiently.

Build strong working relationships with internal teams and external stakeholders to ensure excellent customer outcomes.

Maintain detailed and accurate case records and documentation.

Manage multiple cases and priorities while meeting agreed service levels.

Learn and develop expertise in medical underwriting processes, products and regulatory requirements.

Use technology, including AI-powered tools where appropriate, to improve efficiency, accuracy and customer experience.

Identify opportunities to simplify processes and contribute to continuous improvement initiatives.

Handle confidential medical information responsibly, ensuring compliance with data protection, information security and regulatory requirements.

Support fair customer outcomes by operating in line with Consumer Duty principles and Unum's values and standards.

As your experience grows, you'll have the chance to explore broader career pathways across the underwriting function.

What will you bring?

We're looking for someone who enjoys helping customers, pays close attention to detail and is motivated to build their career within a professional services environment.

You'll ideally have:

Strong verbal and written communication skills, with a professional and confident telephone manner.

Excellent attention to detail and the ability to work accurately when handling sensitive and confidential information.

Good numerical and analytical skills.

Strong organisational skills with the ability to manage competing priorities effectively.

Confidence using technology and learning new systems, particularly bespoke software and digital tools.

An interest in how AI and emerging technologies can improve ways of working and customer service.

A self-motivated approach, with the ability to work independently and make sound decisions within established guidelines.

A collaborative mindset and willingness to learn from coaching, feedback and experience.

A genuine desire to provide excellent customer service with empathy and professionalism.

Degree educated is preferred but not essential.

A degree in Biology, Life Sciences, Health Sciences or a related scientific discipline would be particularly beneficial.

A-level qualifications, or equivalent.

Previous administrative, customer service or office-based experience would be advantageous but isn't essential.

An interest in insurance, healthcare, financial services or risk-based decision making.

The ability to learn new concepts quickly and apply them accurately in a regulated environment.

Location

Hybrid working. 3 days in Dorking office, 2 days from home.

Benefits

Annual bonus opportunity
Competitive pension scheme
Income Protection and Life Assurance
Private Medical Insurance
Health and wellbeing support
Generous holiday allowance with the option to buy and sell leave
Electric Vehicle scheme
Access to learning, development and career progression opportunities across Unum UK

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace , we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

We are proud to be a Disability Confident Employer.

Company:

Unum UK

Apply Now

Refine Your Search

medical records coordinator jobs in london, eng

Medical Underwriting Coordinator

Certification and Training Coordinator

Bookings Coordinator and Medical Secretary

Exams & Certifications Coordinator

Assistant Professional Regulatory Affairs- Lifecycle Management -Medical Devices

Practice Administration & Patient Care Coordinator

Clinical Research Assistant

Academic Affairs Coordinator - NYU London

Compliance Co-ordinator

Endoscopy Booking Coordinator

Training Coordinator

Customer Support Coordinator

People Operations Administrator

EPR Training Co-ordinator

Skills Programme Coordinator

Project Coordinator

L&D Coordinator (12 Month FTC)

Front of House Coordinator

Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor

Examination Coordinator (ORE)

I want to receive the latest job alerts for medical records coordinator in london, eng

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