Operations agent Work, Jobs in London, Eng (with Salaries)

Ground Operations Agent (9-month Fixed Term Contract)
British Airways —London
- 8 hour shift
- English
- Continuous improvement
11d
Customer Service Agent
Apex Parking LTD —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- AI
Quick apply
12h
Cargo Agent
Dnata UK —London
- Night shift
- Customer service
- English
- Travel
Daytime Concierge
LRG —London
- £28,000 - £36,000 a year
- Organisational skills
- Front desk
- Time management
Quick apply
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Support Associate (hybrid)
flatfair —London
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
3d
New Business Assistant
NPS Law —Canary Wharf
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
11d
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Customer Support Team Lead
Clipboard —London
- Weekend availability
- Remote
- Conflict management
- Training & development
- Analytics
Trading Assistant / Desk Support (Financial Services)
Velos —London
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- Organisational skills
Quick apply
4d
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Customer Support Agent - Audio/Electronics Experience Required
Cambridge Audio —London
- Full-time
- Hybrid work
- Bar
- Continuous improvement
- Organisational skills
Quick apply
Day Concierge
Rendall & Rittner —Tottenham Hale
- £29,500 a year
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
11d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Customer Service Representative
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
2d
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
International Operations Agent I
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- Customer service
- English
- Training & development
- Annual leave
Junior Assistant - Loan Administration
Bank of China —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business

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Ground Operations Agent (9-month Fixed Term Contract)

British Airways -
London

Apply Now

Job details

Full-time | Fixed term contract
11 days ago

Qualifications

Driving Licence
Goods-out loading and unloading
English
Continuous improvement
Load & unload

Full job description

Reference 12090 Closing date 30/9/2026 Brand British Airways Career area Ground Operations & Cargo Contract type Fixed Term Full Time Location Heathrow Airport, London

Job Description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Ground Operations Agent(9-month Fixed Term Contract)

As part of our £7 billion transformation project, British Airways is continuing to grow. This is a fixed-term opportunity to join our Ground Operations team to provide support during our peak operational period. Should the business's growth result in a need for additional permanent headcount, there may be opportunities to move into a permanent role without the need to re, subject to business requirements at the time.

Do you enjoy working in a lively and dynamic environment where every day is different? We are excited to be recruiting for individuals to join our Ground Operations team at Heathrow Airport. The role will be based at either Terminal 3 or Terminal 5, depending on our operational needs and as a ground operations agent, you'll play a pivotal role in ensuring a flawless journey for our customers.

Your shifts will vary between early and late start times. Currently, shifts are either 8.5 or 11.5 hours long, with the earliest starting at 04:15 and the latest finishing at 00:30 (full details will be shared upon offer). Due to the nature of this role, you must be available to work across these shift patterns, 7 days a week, 365 days a year, including Bank Holidays and religious festivals. This position involves working outdoors in all weather conditions - from heat to freezing cold, rain or shine, so you’ll need to be prepared for diverse environmental challenges throughout the year.

Please note that we reserve the right to close this advert early due to the number of applications received.

What you’ll do:

As one of our ramp colleagues, your responsibilities will include the on-the-day delivery of our aircraft, including baggage handling at Heathrow Airport. You'll also:

Prepare aircraft for arrival and departure.

Load and unload customer baggage, cargo, and approved items onto the aircraft including lifting items up to 32kg.

Deliver customer baggage to designated collection/drop-off points.

Undertake airside logistics activities for safe and timely aircraft arrivals and departures.

Carry out safety checks whilst also raising and reporting any issues.

Work in line with our Standard Operating Procedures, with a particular focus on Safety and Flight Punctuality.

Identify continuous improvement opportunities and maintain a safe, secure, and effective customer baggage operation at LHR.

What you’ll bring to British Airways:

Must have held a Full UK Manual Driving Licence for a minimum of 12 months, with no more than 3 penalty points when you join British Airways

Unrestricted right to live and work in the UK.

Ability to acquire and retain an airside ID pass.

What we are looking for:

Physical fitness to handle manual tasks, including lifting items up to 32kg. This role can involve lifting multiple bags above shoulder height throughout the day

Good interpersonal skills

Fluency in spoken and written English

Resilience to handle outdoor shift work in varying weather conditions.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply Now

Refine Your Search

operations agent jobs in london, eng

Ground Operations Agent (9-month Fixed Term Contract)

Customer Service Agent

Cargo Agent

Daytime Concierge

Customer Service Host - T3

Customer Support Associate (hybrid)

New Business Assistant

Customer Service Team Lead

Customer Support Team Lead

Trading Assistant / Desk Support (Financial Services)

AIRPORT DUTY OFFICER - LONDON

Customer Support Agent - Audio/Electronics Experience Required

Day Concierge

Guest Service Agent

Call Centre Operator

Customer Service Representative

Lead Agent

Lead Agent - T3

International Operations Agent I

Junior Assistant - Loan Administration

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