Support supervisor Work, Jobs in London, Eng (with Salaries)

Technical Support Supervisor
Drive Solution Colombia Ltd —Canary Wharf
- £3,600 - £4,000 a month
- Full-time
- Windows
- Supervising experience
- Computer networking
Quick apply
2h
Customer Experience Supervisor
Wellbeing Medical Group —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
2h
Course Support & Enquiry Supervisor
London South Bank University —London
- £37,228 - £42,842 a year
- Full-time
- Administrative experience
- Supervising experience
- University
12d
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
SSC Supervisor
Wilson James —London
- £23.37 an hour
- Nights as needed
- Leadership
- Annual leave
- Employee discount
7d
Helpdesk Supervisor
Equans —Ealing
- Full-time
- Customer service
- Supervising experience
- University
- Annual leave
- Employee assistance programme
4h
RSOC Supervisor
BidvestNoonan —London
- £22.55 an hour
- Full-time
- Management
- Supervising experience
- Leadership
Quick apply
12d
Multitrades Supervisor
BELFOR UK Ltd —London
- £50,000 - £52,000 a year
- Full-time
- English
- Bachelor's degree
- Plumbing
Quick apply
Cover Supervisor
CCS Recruitment —London
- £120 - £260 a day
- Temporary
- Childcare
- Mentoring
- Organisational skills
Quick apply
11d
Supervisor
Holland & Barrett —Putney
- £15.09 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
Supervisor
Laine Pub Company —London
- Up to £13.50 an hour
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
2d
Support Services Supervisor
ISS Facility Services —London
- £13.85 an hour
- Weekend availability
- Customer service
- Leadership
Supervisor
Hackney Borough Council —Hackney
- £42,912 - £44,235 a year
- Weekend availability
10d
Supervisor
Wates —London
- Maintenance
- Microsoft Office
- Leadership
1d
Warehouse Supervisor
Encon Insulation —Dagenham
- Full-time
- Management
- Microsoft Office
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Supervisor
Serco Plc —Richmond
- £45,171 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Employee assistance programme
Floor Host Supervisor
Rapport —London
- £44,996 a year
- Full-time
- Hospitality
- Administrative experience
- Supervising experience
- Employee assistance programme
- Flexible schedule
2d
Qualified Supervisor
Office Test —London
- £50,000 - £60,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Quick apply
21h
Help Desk Supervisor – Facilities Management
Hackney Borough Council —Hackney
- £55,353 - £57,495 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
9d

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Technical Support Supervisor

Drive Solution Colombia Ltd
Canary Wharf

Quick apply

Job details

Permanent | Full-time
£3,600 - £4,000 a month
2 hours ago

Qualifications

Windows
Technical support
Supervising experience
IT support
Computer networking
Leadership
Communication skills

Full job description

About the Role:

At Drive Solution Colombia Ltd, we support businesses by keeping their technology reliable, secure, and easy to use. Our clients depend on fast response times, clear communication, and practical solutions, so we are looking for a Technical Support Supervisor who can lead a support team with confidence and professionalism.

This role is ideal for someone who understands both people and technology. You will supervise day-to-day support operations, guide technical support staff, handle escalated issues, and make sure users receive a smooth and professional service experience. You are not just solving tickets; you are helping build a stronger, more dependable support function.

Key Responsibilities:

Team Supervision: Lead and support the technical support team, assign tasks, monitor performance, and make sure daily support requests are handled efficiently.

Ticket Management: Oversee service desk queues, prioritize urgent issues, track resolution times, and ensure tickets are properly updated and closed.

Escalation Support: Handle more complex technical issues and provide guidance to team members when problems require a higher level of experience.

User Support: Assist staff and clients with hardware, software, network, account access, and system-related issues.

Process Improvement: Identify recurring problems, suggest improvements, and help create better support procedures and documentation.

Quality Control: Review support interactions, check ticket accuracy, and ensure the team maintains a professional and helpful standard of service.

Reporting: Prepare basic reports on ticket volumes, response times, unresolved issues, and team performance for management review.

Coordination: Work with IT managers, vendors, and internal departments to resolve technical issues and improve service delivery.

What We Are Looking For:

Experience: Previous experience in technical support, service desk, IT support, or a similar role, with some experience supervising or guiding a small team.

Technical Knowledge: Good understanding of Windows systems, Microsoft 365, user accounts, hardware troubleshooting, printers, basic networking, remote support tools, and ticketing systems.

Leadership Skills: Able to guide a team, give clear instructions, support junior staff, and keep work organized during busy periods.

Communication: Strong written and verbal communication skills, with the ability to explain technical issues in a simple and professional way.

Problem Solving: Able to stay calm under pressure, investigate issues properly, and choose practical solutions.

Organization: Comfortable managing multiple tickets, priorities, and deadlines while maintaining service quality.

Mindset: Reliable, patient, professional, and focused on delivering excellent technical support to users and clients.

Pay: £3,600.00-£4,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

support supervisor jobs in london, eng

Technical Support Supervisor

Customer Experience Supervisor

Customer Operations Supervisor

Course Support & Enquiry Supervisor

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

SSC Supervisor

Helpdesk Supervisor

RSOC Supervisor

Multitrades Supervisor

Cover Supervisor

Supervisor

Supervisor

Support Services Supervisor

Supervisor

Supervisor

Warehouse Supervisor

Supervisor

Floor Host Supervisor

Qualified Supervisor

Help Desk Supervisor – Facilities Management

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