Client experience manager Work, Jobs in London, Gtl (with Salaries)

Customer Experience Manager
Cloud-Ex Technology Solutions Ltd. —London
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
20h
Client Experience Manager
ABACUS —London
- Writing skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Leadership
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
9d
Project Manager
Advertainment Media Ltd —London
- £37,087.16 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- Administrative experience
Quick apply
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
Quick apply
Senior Client Solutions Manager
Ayush Technologies Ltd. —London
- £29,623.71 - £64,462.36 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Health & wellbeing programme
Quick apply
21h
Client Manager
Saffron —London
- Hybrid work
- English
- Flexible schedule
- Life insurance
12d
Client Manager
ISP Global Advisory —Mayfair
- £50,000 a year
- Full-time
- Business development
- Bachelor's degree
- In-person
Quick apply
4d
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
12d
Client Success Manager, Customer Experience - 1 year FTC
Ipsos —London
- Hybrid work
- AI
- Time management
- Annual leave
Luxury Client Experience Coordinator
Dr Joney De Souza Skin and Laser Clinic —London
- £32,000 a year
- Full-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
2d
Client Services Manager (Marketing)
SHOW PLUS TECHNICAL SERVICES UK LIMITED —Canary Wharf
- £51,000 - £55,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
Quick apply
Customer Success Manager
Uptick —Shoreditch
- £50,000 - £66,000 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Communication skills
Quick apply
Customer Success Manager
Orbit Partners Limited —London
- £50,000 - £69,999 a year
- Full-time
- CRM software
- Data analysis skills
- Communication skills
Quick apply
6d
Client Relationship Manager
Sonata One —London
- Hybrid work
- CRM software
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Business Analyst - Contract role with Infrastructure client
Project Blackbook —London
- £350 - £500 a day
- Hybrid work
Quick apply
Client Experience Manager Harrods
Hermès Paris —London
- Full-time
- Leadership
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Client Relationship Manager
Eightcap —London
- Full-time
- Salesforce
- English
- Bachelor's degree
- Annual leave
- Referral programme
Quick apply
13d

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Customer Experience Manager

Cloud-Ex Technology Solutions Ltd.
London

Quick apply

Job details

Permanent | Full-time
£25,420.00 - £58,449.50 a year
20 hours ago

Benefits

Casual dress
Health & wellbeing programme
Flexitime

Qualifications

Spanish
Stakeholder collaboration
Customer service
Data analysis skills
Process improvement
Internal department liaison
English
Analysis skills
Supervising experience
Continuous improvement cycles oversight
Customer interaction
Multidisciplinary collaboration
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Job Overview

We are seeking a dynamic and passionate Customer Experience Manager to lead our customer service initiatives and elevate the overall experience for our diverse client base. In this role, you will be responsible for developing strategies that enhance customer satisfaction, managing a talented team of customer service professionals, and ensuring seamless communication across multiple channels. Your leadership will drive continuous improvement, foster a customer-centric culture, and deliver exceptional service that aligns with our company’s mission to create memorable interactions at every touchpoint. This position offers an exciting opportunity to influence brand loyalty and operational excellence on a global scale.

Duties

Lead and supervise a multilingual customer service team, providing guidance, coaching, and performance feedback to ensure high standards of service delivery
Develop and implement customer experience strategies that improve satisfaction scores and streamline support processes
Analyze customer feedback, support metrics, and market trends to identify areas for enhancement and innovation
Collaborate with cross-functional teams such as sales, marketing, and product development to align customer experience initiatives with business goals
Manage escalations efficiently, resolving complex issues with professionalism and empathy in multiple languages including English and Spanish
Conduct regular training sessions to enhance communication skills, product knowledge, and cultural competency among team members
Monitor team performance through analysis skills to optimize workflows, improve response times, and increase overall efficiency

Skills

Multilingual proficiency in English and Spanish is essential for effective communication across diverse customer segments
Strong analysis skills to interpret data insights and translate them into actionable improvements
Proven management experience with a track record of supervising teams in fast-paced environments
Demonstrated leadership abilities to motivate teams, foster collaboration, and drive results
Excellent communication skills—both verbal and written—to clearly convey expectations and build rapport with customers and team members
Experience in supervising customer service operations with a focus on delivering exceptional experiences
Ability to adapt quickly to changing priorities while maintaining a positive attitude and professional demeanor

Join us as a Customer Experience Manager if you’re ready to lead with energy, inspire your team, and make a meaningful impact on our customers’ journeys. Your expertise will help shape memorable interactions that keep clients coming back time after time!

Pay: £25,420.00-£58,449.50 per year

Benefits:

Casual dress
Flexitime
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

client experience manager jobs in london, gtl

Customer Experience Manager

Client Experience Manager

Client Engagement Manager

Customer Experience Manager

Project Manager

Client Services Manager

Senior Client Solutions Manager

Client Manager

Client Manager

Events & Operations Support Manager

Client Success Manager, Customer Experience - 1 year FTC

Luxury Client Experience Coordinator

Client Services Manager (Marketing)

Customer Success Manager

Customer Success Manager

Client Relationship Manager

Business Analyst - Contract role with Infrastructure client

Client Experience Manager Harrods

Customer Support Coordinator

Client Relationship Manager

I want to receive the latest job alerts for client experience manager in london, gtl

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