technical assistant Work, Jobs in london, gtl (with Salaries)

Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
5d
IT Assistant
Bishopsgate Law —London
- £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Microsoft Office
Quick apply
Technical Assistant (biotechnology)
D Young & Co —London
- Communication skills
Technical Assistant
Newham Council —London
- £45,750 - £55,323 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
6d
Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
Quick apply
Production Assistant
Ghostpunch Games —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Technical Assistant, PV
Talbot Underwriting Services Ltd (TS1) —London
- Communication skills
Quick apply
2d
Assistant Design Engineer
M Group —Hounslow
- Mentoring
7d
Payments Assistant
Birkbeck University of London —London
- £31,234 - £34,827 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
2d
F-Tech Assistant – 12 Month Fixed Term Contract
BDO —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
5d
Stock Assistant / Cashier, Full Time - Carnaby St / Spitalfields
Sephora —London
- Weekend availability
- Customer service
- Organisational skills
- Employee discount
Assistant Technician - Media Preparation Facility
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Laboratory experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
17h
Assistant Accountant
CBCX GROUP LTD —London
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
Assistant Engineering Manager
Arriva London North Limited —London
- £63,000 a year
- Full-time
- Maintenance
- Leadership
- Employee discount
Quick apply
Technical Assistant
ISS Facility Services —London
- Carpentry
- Maintenance
- Plumbing
Quick apply
Personal Assistant to Director
Sky Happiness Property Management (UK) Company Limited —London
- £27,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Housing Officer
Christian Action Housing —London
- £36,565 a year
- Full-time
- Annual leave
Quick apply
1d
NPD Coordinator
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
Quick apply
Research Assistant
University College London —London
- £41,833 a year
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Annual leave
- Employee assistance programme
2d
Paper Engineer & Studio Assistant
Santoro Ltd —London
- From £28,000 a year
- Full-time
- Employee discount
Quick apply
13d

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Technical Support Assistant

Bookedit -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
5 days ago

Qualifications

Customer service
Technical support
IT support
Organisational skills
Account management
Communication skills

Full job description

Technical Support Assistant
The Role

The Technical Support Assistant provides hands-on support across client
accounts, ensuring that systems and solutions are implemented accurately,
efficiently, and in line with client requirements. This role requires strong
attention to detail, a proactive approach to problem-solving, and the ability to
work closely with account stakeholders to drive client satisfaction and success.
No prior technical experience is required; full training will be provided. This
position is ideal for a motivated, organized, and customer-focused individual
eager to develop technical and client management skills.

Key Objectives of the Role
 Prepare, maintain, and manage client systems accurately and efficiently.
 Ensure the timely and successful delivery of solutions aligned with
customer needs and objectives.
 Communicate clearly and proactively with clients regarding the progress
of queries and requests.
 Collaborate with internal stakeholders to identify opportunities for
improvement and growth within client accounts.
 Support colleagues by assisting with complex client requests or issue
escalations as needed.

Responsibilities
Client Systems Management
 Prepare, configure, and maintain client-specific systems according to
documented procedures.
 Follow training and guidance to ensure accurate system setup and
updates.
 Maintain a high level of attention to detail to prevent errors and ensure
systems operate correctly.
Delivery & Customer Support Ensure all solutions are delivered on time and meet customer objectives.
 Respond to client queries promptly and keep clients informed of
progress where needed.
 Escalate issues or complex requests to appropriate team members when
necessary.
 Ensure updates and solutions are delivered within agreed commercial
parameters.
Collaboration & Growth Support
 Work closely with internal stakeholders to support service delivery.
 Identify opportunities to enhance the client experience, encourage
adoption of new features, and support account development.
 Assist in managing escalations or challenging client requests, ensuring
issues are resolved efficiently.
Continuous Improvement
 Maintain knowledge of processes, systems, and best practices through
training and ongoing learning.
 Provide feedback on systems or processes that could improve efficiency
or customer experience.

Skills & Attributes
 Strong attention to detail and organizational skills.
 Excellent communication and customer service skills.
 Proactive, solution-oriented, and able to work independently.
 Collaborative and adaptable, comfortable working with a range of
stakeholders.
 Willingness and ability to learn new systems and processes quickly.

This role requires an individual who actively demonstrates and upholds
company values.

This job description is not exhaustive. The employee may be required to
undertake additional duties within their skillset and capability as reasonably
requested by their manager to support the needs of the business.

Pay: £25,000.00-£30,000.00 per year

Work Location: Hybrid remote in London EC4A 2DQ

Quick apply

Refine Your Search

technical assistant jobs in london, gtl

Technical Support Assistant

IT Assistant

Technical Assistant (biotechnology)

Technical Assistant

Ticket Office & Operations Assistant

Production Assistant

Technical Assistant, PV

Assistant Design Engineer

Payments Assistant

F-Tech Assistant – 12 Month Fixed Term Contract

Stock Assistant / Cashier, Full Time - Carnaby St / Spitalfields

Assistant Technician - Media Preparation Facility

Assistant Accountant

Assistant Engineering Manager

Technical Assistant

Personal Assistant to Director

Housing Officer

NPD Coordinator

Research Assistant

Paper Engineer & Studio Assistant

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