Home based travel agent Work, Jobs in London (with Salaries)

Reservations Agent
Lost Property St. Paul's - A Curio Collection by Hilton —London
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Agent - Travel Insurance
Cover-More —Uxbridge
- £25,000 a year
- Weekend availability
- Sales
- Customer service
- Travel
Quick apply
4h
Customer Care Agent - Spanish Speaker - 9month FTC
Fast Retailing —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
- Employee assistance programme
- Employee discount
12d
Compliance Support Administrator - Apprentice
Civil Aviation Authority —London
- Up to £23,132 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Gym membership
Customer Care Agent - Italian Speaking
Fast Retailing —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
12d
Customer Care Agent - German Speaking
Fast Retailing —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
12d
Field Sales Agent
Top Fence Ltd —Middlesex
- From £38,000 a year
- Temporary
- Sales
- Customer service
- Driving
Quick apply
7d
Workplace Operations - London
ElevenLabs —London
- Full-time
- Office experience
Lettings Negotiator - Chestertons
Campions —Camden
- £18,000 - £22,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
5h
Trainee Sales Negotiator
Eddison White —Wandsworth
- £23,500 a year
- Communication skills
Night Receptionist
Dominus Group —East London
- Full-time
- English
- Hotel
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
3d
Lettings Negotiator - Battersea
Campions —London
- £18,000 - £60,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
1d
Lettings Negotiator - Maida Vale
Campions —London
- £18,000 - £22,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
Executive business assistant
SECCL —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Bar
- Microsoft Outlook
- Microsoft Office
- Employee discount
Data & AI Trainer
QA —London
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Employee assistance programme
Executive Assistant - Primary
HarbourVest Partners —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Head of Developer Relations
Renowned Homes —Canary Wharf
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Patients Services Call Handler
FRMG —Slough
- £12.75 an hour
- Part-time
- Customer service
- Travel
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
13d
Personal Travel Manager
Ocean Holidays —Romford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
9d
Analyst / Senior Analyst - Airline & Travel Finance Licensing
Civil Aviation Authority —London
- £34,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Presentation skills
- Annual leave
- Gym membership
6d

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Reservations Agent

Lost Property St. Paul's - A Curio Collection by Hilton
London

Quick apply

Job details

Full-time
1 day ago

Benefits

Additional leave
Cycle to work scheme
Season ticket loan
Annual leave
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Hospitality
Microsoft Excel
Customer service
Computer literacy
English
Computer skills
Phone etiquette
Communication skills
Hotel experience

Full job description

Job Ref: DOM1468

Branch: Lost Property St. Paul's - A Curio Collection by Hilton

Location: Lost Property St.Paul's, London (Central)

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 03/06/2026

Closing date: 27/07/2026

About the hotel

Curio Collection by Hilton is a global set of remarkable upper upscale hotels handpicked for their unique character and personality; each one a part of the fabric of the city it calls home. Lost Property is the seventh Curio Collection hotel opened in London.

Located on Ludgate Hill, just on the corner of St Paul’s cathedral, one of the most iconic London landmarks, Lost Property hotel has 145 bedrooms, a restaurant and bar called Found, a coffee house called Tattle, and a gym.

Our Found restaurant has been nominated for the World Culinary Awards in the Best New Restaurant category and shortlisted for the Best FB Marketing Campaign at HMA, Hotel Marketing Awards. The hotel has also won Boutique Hotel of the Year in London title at the Travel Hospitality Awards 2024.

What we offer

Staff rate across all Hilton brands and across the Dominus hotel portfolio
Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (TC's apply)
Additional annual leave entitlement based on length of service
Impact Day, paid day to support your charity of choice
Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
Staff events and recognition schemes
Access to Employee Assistance Program (EAP)
Season Travel Ticket Loan
Cycle To Work Scheme
Refer A Friend Scheme – get rewarded when they join the team
A collaborative team culture where people thrive together and a place where you can be your true authentic self

About the role

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. In this role, you will start our guest's journey with us, often having one of the first interactions they'll have when making their choice to stay in the area. You'll anticipate every detail to ensure a friction-free experience, ensuring all details taken are correct, accurate, and shared across other departments when needed.

You'll respond to guest calls, emails, and enquiries for room reservations, groups, and general information, taking reservations from enquiry to confirmation stage. You'll work with the Sales, ME and Revenue departments to maximise revenue, also ensuring all data, reporting and systems are up to date. You'll build strong relationships with repeat customers, and support in ensuring we are their preferred hotel choice.

Responsibilities and Duties

People

Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery).
To ensure that you are fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises to maximize the hotel’s sales.
Work closely with the operational departments and advise of any special requirements and VIP guests within the daily/weekly communication meetings, ensuring all guest requests are met.

Quality

Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
To ensure that the department provides a high level of customer service and meets the hotel brands standard for all reservations and actively challenge deviation.
To manage and fully understand all systems in the hotel relating to front office control and strategic management.
Prepare guests arrivals through pre-arrival emails, compile information given by guests and guests profile to enhance quality of stay and communicate to other departments.

Profit

Answer bedroom enquiries in a timely manner and follow up to swiftly convert enquiries, issue contracts, and efficiently communicate these with the operations teams.
Assist with group bookings, from the quote stage until handover to Operations Team stage. Upload/enter rooming lists and ensure that details and changes are correctly updated. Ensure that payments are collected timeously, credit facilities are in place if necessary, and that final bills are reconciled and issued. Ensure that commissions are accrued and communicated to the finance department.
Maintain control of the hotel’s room inventory on a day-to-day basis, while coordinating room assignments controlling room inventory, controlling sell-out days, supervising upgrades and monitoring interfaces.

About you

It is essential that you possess excellent command of the English language (spoken and written), exceptional phone etiquette and communication skills, customer service orientated, computer literate
Experience in a similar role, or within an upscale hotel environment for more than 1 year where reservations was a key part of day to day is essential
Experience of OnQ PMS/PMS, and advanced computer skills (excel) and management of CRS is desirable
Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
High attention to detail and accuracy – great at managing one's own time

If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.

Lost Property St. Paul's Hotel is located on Ludgate Hill, 100 metres from St. Paul’s Cathedral and it is the newest addition to the Curio Collection within the Hilton portfolio in London.

The hotel consists of six floors and includes the buildings original façade. Lost Property St. Pauls features a charming restaurant and bar called Found but also a a neighbourly Coffee House - Tattle - offering British produced sourced locally.

The Interior design includes classic features and rich tones to complement the façade and immediate vicinity. Each room is influenced by eclectic artwork and contemporary design touches inspired by the London’s rich history in partnership with Key Interior and Designs and ICA Studio.

BREEAM approved with an “Excellent” rating the hotel will feature an upscale brand experience, courtesy of Curio by Hilton.

Quick apply

Refine Your Search

home based travel agent jobs in london

Reservations Agent

Customer Service Agent - Travel Insurance

Customer Care Agent - Spanish Speaker - 9month FTC

Compliance Support Administrator - Apprentice

Customer Care Agent - Italian Speaking

Customer Care Agent - German Speaking

Field Sales Agent

Workplace Operations - London

Lettings Negotiator - Chestertons

Trainee Sales Negotiator

Night Receptionist

Lettings Negotiator - Battersea

Lettings Negotiator - Maida Vale

Executive business assistant

Data & AI Trainer

Executive Assistant - Primary

Head of Developer Relations

Patients Services Call Handler

Personal Travel Manager

Analyst / Senior Analyst - Airline & Travel Finance Licensing

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