it helpdesk support contract Work, Jobs in london (with Salaries)

Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
8d
Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
IT Assistant Officer for Azamara Cruises
Azamara —London
- Computer Science
- Customer service
- English
- Flexible schedule
Quick apply
13d
Head of Corporate IT & Technology Solutions
Dotdigital —London
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Sick pay
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
Contract Admin – UCL
Artic Building Services —London
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
13d
IT Operations Manager
SAMBA TV —London
- Full-time
- Azure
- Computer Science
- AWS
Administrator
BidvestNoonan —London
- £24,637 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
1d
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
8d
Shift Lead - Food - Reigate Simply Food
Marks & Spencer —Reigate
- £14.47 an hour
- Full-time
- Employee discount
Shift Lead - Food - Slough Bath Road Simply Food
Marks & Spencer —Slough
- £14.47 an hour
- Part-time
- Employee discount
11d
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
Shift Lead - Food - Rickmansworth Simply Food
Marks & Spencer —Rickmansworth
- £14.47 an hour
- Part-time
- Employee discount
13d
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Facilities Planner
Cleveland Clinic London —London
- £30,000 - £31,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Mobile Supervisor
ABM —London
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Human resources
Facilities Coordinator - 8 Finsbury Circus, London
CBRE —London
- Full-time
School Caretaker
Mitie —London
- £15.35 an hour
- Part-time
- School
- Employee discount
Mobile Supervisor
JLL —London
- £15 an hour
- Overtime
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Japanese speaking IT Administrator
Centre People Appointments —London
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Administrative experience
2d

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Global IT - Support Technician

Dorchester Collection -
London

Apply Now

Job details

Permanent
8 days ago

Benefits

Cycle to work scheme
Season ticket loan
Referral programme

Qualifications

MCSA
MCSE
Software deployment
CCNA
LAN
English
Technical support
Microsoft Office
Computer hardware
WAN
IT
Active Directory
Workday

Full job description

Your future, our legacy

Hotel

Dorchester Collection

Division & Department

Corporate Office - Information Technology

Job Title

Global IT - Support Technician

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Global IT – Support Technician you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

The stages of the recruitment process are:

First Stage interview with Head of Infrastructure & IT Support

Second Stage interview with our Global IT Leads – Technical Delivery

Final Stage interview with People & Talent Specialist and Head of Infrastructure & IT Support

What you'll get

As a Global IT - Support Technician at Dorchester Collection here are just some of the great benefits you will receive:

Complimentary stays with breakfast included in all 10 Dorchester Collection hotels.
50% off at bars and restaurants within all of our Dorchester Collection hotels.
£750 Refer a friend bonus scheme.
World class development opportunities.
Social events throughout the year.
Workday Lunches in the form of a prepaid contactless card.
Season ticket loan and cycle to work scheme.
Exclusive Access to a discount platform featuring 1000s of retailers.
Subsided access to gyms, fitness classes and wellness experiences.
Competitive retirement scheme.

What you'll do

You will be responsible for day-to-day oversight and administration of Dorchester Collection IT infrastructure and the third-party providers that deliver support for the physical and virtualised infrastructure.
The corporate IT support team ensures that all systems are configured and supported in such a way as to maximise availability of systems. In this role, you will be responsible for providing support to helpdesk team members and end users.
Day to day, you will be responsible for:
- Systems Administration – Deployment, installation and ongoing support of computer hardware and software.
- Support - 1st / 2nd line support reference for Dorchester Collection employees in the corporate office and internationally.
- Education - Facilitate in user IT education and awareness programs and initiatives.
- Project Delivery – Support Dorchester Collection IT management in the delivery of new systems and projects to enhance the infrastructure. Contribute to the delivery of hotel projects internationally.
- Incident Management – Participate as required in incident management and response, including communications.
- Compliance – Adhere to standards and best practices.
Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Global IT – Support Technician you’ll have the opportunity to bring these to life and continue to create our legacy.
The items shared are the essence of a day in the life of a Global IT – Support Technician but we’ll make sure you are provided with specifics on how we care for our company.
The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, with a core requirement of on-call support outside of these working hours. We are based in our corporate office in Knightsbridge.

What you'll bring

You’ll bring your unique personality and passion to the role and the team.
You will have previous experience in an IT Technical Support or similar role, preferably within a mid to enterprise size business.
You will have experience with administration of Microsoft cloud. technologies, Active Directory Users and Computers, and Microsoft Office 365.
English is the primary language used in our office. You can comfortably communicate in this language, both verbally and written.
You’ll bring you knowledge of server and desktop hardware support and deployment, and of networking configuration and troubleshooting.
Understanding of LAN, WAN & Wireless networking technologies.
Administration of virtualised infrastructure a key advantage.
Any of the following industry certifications are highly advantageous: ITIL, MCSA/MCSE, CCNA or Computing related degree.

Position location

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London

Apply Now

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