training provided Work, Jobs in london (with Salaries)

Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
5d
Technical Associate Programme
Bookedit —London
- £24,420 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Organisational skills
Quick apply
5d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Work from home
- Sick pay
Quick apply
1d
Visitor Services Assistant
The Sherlock Holmes Museum —London
- £13 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Store discount
- Paid training
Quick apply
Box Office - Peckham
Rooftop Cinema Club —London
- £14 an hour
- Part-time
Quick apply
Event Exhibition staff - Westfield
Virtue —London
- £10 - £22 an hour
- Full-time
- Hospitality
- Sales
- Communication skills
Quick apply
Office Administrator
Alex & Matteo Estate Agents —Bermondsey
- £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
Office and Junior Research Assistant
Martin Robeson Planning Practice —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Sick pay
Quick apply
1h
Cleaning - Cleaning Operative
BidvestNoonan —London
- £14.80 an hour
- Part-time
Quick apply
Customer Team Member
Co-op —London
- £14.29 an hour
- Overtime
- Paid training
- Employee discount
Production Kitchen Staff Member
The Black Pig —London
- £14.80 an hour
- Part-time
- Heavy lifting
- Culinary experience
- In-person
- Health & wellbeing programme
Quick apply
Sales Assistant
oliver roberts ltd —London
- From £13 an hour
- Full-time
- Customer service
- No experience needed
- In-person
- Store discount
- Employee discount
Quick apply
4d
Warehouse Operative
Crossbird Ltd —London
- From £26,520 a year
- 8 hour shift
- Microsoft Word
- Organisational skills
- Warehouse experience
Quick apply
2d
Luggage Porter
Millennium Hotel and Resorts UK —London
- £26,336 - £26,436 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
21h
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Production and Logistics Operator
BlakBear Ltd —London
- £10,000 - £12,000 a year
- 8 hour shift
- Assembly
- No degree
- Organisational skills
Quick apply
Kitchen Assistant
Forest Health Care —Islington
- £12.80 an hour
- Part-time
- Hospitality
- Sales
- Cooking
Quick apply
Retail Sales Assistant
Krispy Kreme —London
- £12.82 an hour
- Part-time
- Employee discount
Quick apply
7d
Catering assistant - Part Time / Full Time
JUNIPER RED LIMITED —London
- £14.80 - £15.00 an hour
- 8 hour shift
- No experience needed
- English
- In-person
- Store discount
- Flexitime
Quick apply
2d
Front of House Team Member
LyndaAI —London
- £12.21 - £15.33 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Flexible schedule
Quick apply
19h

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Technical Support Assistant

Bookedit -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
5 days ago

Qualifications

Customer service
Technical support
IT support
Organisational skills
Account management
Communication skills

Full job description

Technical Support Assistant
The Role

The Technical Support Assistant provides hands-on support across client
accounts, ensuring that systems and solutions are implemented accurately,
efficiently, and in line with client requirements. This role requires strong
attention to detail, a proactive approach to problem-solving, and the ability to
work closely with account stakeholders to drive client satisfaction and success.
No prior technical experience is required; full training will be provided. This
position is ideal for a motivated, organized, and customer-focused individual
eager to develop technical and client management skills.

Key Objectives of the Role
 Prepare, maintain, and manage client systems accurately and efficiently.
 Ensure the timely and successful delivery of solutions aligned with
customer needs and objectives.
 Communicate clearly and proactively with clients regarding the progress
of queries and requests.
 Collaborate with internal stakeholders to identify opportunities for
improvement and growth within client accounts.
 Support colleagues by assisting with complex client requests or issue
escalations as needed.

Responsibilities
Client Systems Management
 Prepare, configure, and maintain client-specific systems according to
documented procedures.
 Follow training and guidance to ensure accurate system setup and
updates.
 Maintain a high level of attention to detail to prevent errors and ensure
systems operate correctly.
Delivery & Customer Support Ensure all solutions are delivered on time and meet customer objectives.
 Respond to client queries promptly and keep clients informed of
progress where needed.
 Escalate issues or complex requests to appropriate team members when
necessary.
 Ensure updates and solutions are delivered within agreed commercial
parameters.
Collaboration & Growth Support
 Work closely with internal stakeholders to support service delivery.
 Identify opportunities to enhance the client experience, encourage
adoption of new features, and support account development.
 Assist in managing escalations or challenging client requests, ensuring
issues are resolved efficiently.
Continuous Improvement
 Maintain knowledge of processes, systems, and best practices through
training and ongoing learning.
 Provide feedback on systems or processes that could improve efficiency
or customer experience.

Skills & Attributes
 Strong attention to detail and organizational skills.
 Excellent communication and customer service skills.
 Proactive, solution-oriented, and able to work independently.
 Collaborative and adaptable, comfortable working with a range of
stakeholders.
 Willingness and ability to learn new systems and processes quickly.

This role requires an individual who actively demonstrates and upholds
company values.

This job description is not exhaustive. The employee may be required to
undertake additional duties within their skillset and capability as reasonably
requested by their manager to support the needs of the business.

Pay: £25,000.00-£30,000.00 per year

Work Location: Hybrid remote in London EC4A 2DQ

Quick apply

Refine Your Search

training provided jobs in london

Technical Support Assistant

Technical Associate Programme

Trainee Customer Resolutions Advisor

Visitor Services Assistant

Box Office - Peckham

Event Exhibition staff - Westfield

Office Administrator

Office and Junior Research Assistant

Cleaning - Cleaning Operative

Customer Team Member

Production Kitchen Staff Member

Sales Assistant

Warehouse Operative

Luggage Porter

Junior Account Manager (Customer Support)

Production and Logistics Operator

Kitchen Assistant

Retail Sales Assistant

Catering assistant - Part Time / Full Time

Front of House Team Member

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