Customer success manager Work, Jobs in London Se6 (with Salaries)

Graduate Member Success Manager
HonestBrands —Clapham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Leadership
Quick apply
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
Junior Business Development Manager
PRIME GLOBAL PUBLISHING LTD —Dartford
- Business development
- Communication skills
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Business Development Manager (Nest Connect)
NEST —London
- £70,000 - £75,000 a year
- Remote
- Business development
13d
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
11d
Technical Customer Success Manager
Modash —London
- Full-time
- Remote
- APIs
- Annual leave
- Flexible schedule
Quick apply
Business Development Manager
EcoScent —London
- From £35,000 a year
- Full-time
- CRM software
- Hospitality
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
Customer Success Manager - Nordics (SaaS B2B)
Papirfly —London
- Hybrid work
- English
- Travel
- Communication skills
- Flexible schedule
Manager, Customer Experience, SMB & Mid Market
NAVEX —London
- £80,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- AI
Customer Success Manager, EMEA
Telus Health —London
- Full-time
- Remote
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
13d
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- AI
Customer Success Renewals Manager
Smartsheet —London
- Remote
- Flexitime
Business Development Representative
Flatpay ApS UK —London
- £40,000 - £45,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
11d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
3d
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
6d
National Account Manager - Franchise
Indeed —London
- £53,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Profit sharing
- Annual leave
Quick apply
12d

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customer success manager jobs near london se6

Graduate Member Success Manager

HonestBrands
Clapham

Quick apply

Job details

Graduate | Full-time
£28,000 - £35,000 a year

Qualifications

CRM software
Client engagement
E-commerce
Client progress monitoring
Relationship management
Customer support
Customer interaction
AI
Leadership
Communication skills
Progress tracking

Full job description

Overview

We are seeking a dynamic and motivated Graduate Member Success Manager to join HonestBrands, one of the UK’s fastest-growing e-commerce education communities, that teaches people to build and scale their own brand, founded by 7 & 8 figure ecom entrepreneurs.

You will be the main point of contact for a group of VIP members, supporting them as they build and launch their own e-commerce brands. Working closely with each member and their expert coach, you will help them understand their next steps, overcome challenges and make meaningful progress each week.

This is an excellent opportunity for a tech-savvy graduate with an interest in AI, e-commerce, coaching or customer success. You will receive real responsibility from the beginning, while also developing your leadership, communication and problem-solving skills in a fast-paced and entrepreneurial environment.

Duties

Build strong relationships with VIP members and become their trusted, go-to point of contact throughout the programme
Proactively check in with members, track their progress and help them remain focused and accountable each week
Work closely with expert e-commerce coaches to ensure members receive the right guidance and support
Answer member questions and help them make effective use of the programme, roadmap, AI tools and available resources
Identify when members are stuck, disengaged or falling behind and take action to help them move forward
Track engagement, milestones and member success metrics using our internal systems and CRM
Communicate with members through Discord, calls, video calls, looms and email
Collaborate with the wider Member Success team to improve the programme and overall member experience
Use AI and technology to make member support and internal processes more effective

Qualifications

Recent graduate with a strong interest in e-commerce, AI, technology, coaching or customer success
Excellent written and verbal communication skills, with the ability to motivate and build relationships with different personalities
Proactive and comfortable taking ownership rather than waiting to be told what to do
Highly organised, with the ability to manage multiple member journeys while maintaining attention to detail
Confident learning new technology, platforms and internal systems
Energetic, positive and genuinely passionate about helping other people succeed
Able to work effectively in a fast-moving environment where priorities and processes continue to evolve
Previous experience building a website, Shopify store, online brand or side project would be highly desirable
Experience using tools such as Shopify, ChatGPT, Claude, Notion or a customer relationship management platform would be an advantage
Experience in customer service, account management, sales, coaching or community support is beneficial but not essential

Join us in helping more people change their life by launching their own e-commerce brand! We are committed to fostering an inclusive environment where energetic individuals can thrive and bring innovative ideas to life.

Pay: £28,000.00-£35,000.00 per year

Work Location: Hybrid remote in Clapham SW4 0AF

Quick apply

Refine Your Search

customer success manager jobs in london se6

Graduate Member Success Manager

Customer Success Manager - UK

Junior Business Development Manager

Customer Experience Manager

Senior Customer Success Manager - UK

Business Development Manager (Nest Connect)

Partnerships Development & Account Executive

Customer Relationship Manager

Technical Customer Success Manager

Business Development Manager

Head of Customer Excellence (FTC)

Customer Success Manager - Nordics (SaaS B2B)

Manager, Customer Experience, SMB & Mid Market

Customer Success Manager, EMEA

Customer Success Manager

Customer Success Renewals Manager

Business Development Representative

Partner Success Manager, UK

Global Head of Customer Experience & Success (Sales Team)

National Account Manager - Franchise

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