Service advisor Work, Jobs in London Sw18 (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Vehicle Service Advisor
Berry BMW —Chiswick Riverside
- £30,500.00 - £45,872.81 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Life insurance
- Referral programme
Quick apply
5d
Service Advisor
Walton Audi —Walton-on-Thames
- £30,000 - £38,380 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Customer Service Advisor (Entry-Level)
Khoshi Global LTD —Iver
- £350 - £550 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Flexible schedule
Quick apply
3d
Customer Service Advisor
DPD Group UK —London
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
5d
Automotive Service Advisor
R T QUAIFE ENGINEERING LTD —Sevenoaks
- From £14 an hour
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
6d
Service Advisor
SMC Motor Group —Woking
- Up to £36,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Store discount
- Health & wellbeing programme
Quick apply
13d
Customer Service Advisor (Part-time)
GREENACRES LIVING MEMORIAL PARKS —Epping
- From £18,960 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Service Advisor
Sandown Mercedes-Benz of Guildford —Guildford
- From £34,000 a year
- Full-time
- Customer service
- IT
- In-person
- Store discount
- Employee discount
Quick apply
10d
Service Advisor
Lookers —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Full-time
- Customer service
- Communication skills
- School
4d
Service Advisor
Vertu Motors —London
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Patient Services Advisor
The Groves Medical Group —Wimbledon
- From £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Annual leave
Quick apply
4h
Relief Guest Services Advisor
Amulet —Bromley
- £13.45 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Flexible schedule
Quick apply
1d
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
7d
Service Advisor
Marshall Motor Group —Gatwick Airport
- £31,348 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Customer Services Advisor (Nights)
YMCA St Pauls Group —Wimbledon
- £29,629.95 a year
- Night shift
- Customer service
3d
Customer Service Consultant
HSBC Global Services Limited —London
- From £27,400 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
13d

I want to receive the latest job alerts for service advisor in london sw18

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

service advisor jobs in london sw18

Customer Service Advisor

Customer Service Advisor

Vehicle Service Advisor

Service Advisor

Customer Service Advisor (Entry-Level)

Customer Service Advisor

Automotive Service Advisor

Service Advisor

Customer Service Advisor (Part-time)

Service Advisor

Service Advisor

Customer Services Advisor

Service Advisor

Patient Services Advisor

Relief Guest Services Advisor

Customer Service Advisor (Part-time)

Service Advisor

Customer Services Advisor (Nights)

Customer Service Consultant

Customer Service Advisor

I want to receive the latest job alerts for service advisor in london sw18

Related Searches

Explore jobs in more locations

Requirements

Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected