Customer service representative Work, Jobs in London Wc1r (with Salaries)

Customer Services Assistant
Transport for London —London
- £27,100 - £28,050 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
14h
Customer Service Assistant
Rightangled —London
- Weekend availability
- Customer service
- Bachelor's degree
- Organisational skills
- Employee discount
Quick apply
2d
Customer Service Advisor
DPD Group UK —London
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
13h
Customer Service Assistant & Station Control Assistants
Network Rail —London
- £27,464 a year
- Weekend availability
- English
- Communication skills
- Annual leave
6h
Customer Service Representative
CLOUT COMMUNICATIONS LTD —London
- £25,000 - £35,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Gym membership
Quick apply
6d
Customer Care Call Centre Assistants
The Wimpole Clinic Ltd —London
- £13 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Sick pay
Quick apply
1d
Customer Service Representative
OpsArmy —London
- Customer service
- English
- Computer skills
Quick apply
20h
Customer Service Advisor
Original Gravity Media Ltd —Croydon
- £14 - £16 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Representative
Premier Property Education —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
10d
Member Support Advisor (12 month FTC)
PRS for Music —London
- Full-time
- Remote
- Microsoft Office
- Employee discount
3d
Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
17h
Customer Service Representative
Riverea Creative Media —London
- From £25,420 a year
- Full-time
- Bilingual
- Spanish
- Sales
- Employee discount
Quick apply
2d
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Customer Support Associate
Oxford Medical Simulation —London
- £26,500 - £30,000 a year
- Full-time
- Annual leave
- Work from home
3h
Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Services Representative
AXO Student Living —New Cross
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Customer Service and Administration Assistant
amicable —London
- £28,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
7d
Porter - Guest Service Agent
St.Giles- Reservations —London
- £26,437 a year
- Full-time
- Hotel
- Hotel experience
Quick apply
3d
Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply

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Customer Services Assistant

Transport for London -
London

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Job details

Full-time
£27,100 - £28,050 a year
14 hours ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Private medical insurance
Employee discount

Qualifications

Customer service
Microsoft Office
Numeracy
IT
Communication skills

Full job description

Date: 11 Jun 2026

Location: London Transport Museum, London's Transport Museum

Company: TfL, GLA or OPDC

Job title: Customer Services Assistant – London Transport Museum (LTM)
Salary: £27,100.00-£28,050.00
Grade: Band 1
Contract type: TfL
Reference: 4282
Team: Retail
Contract details: Permanent/ Full time – working across a 5-day rota per week, including regular weekend shifts.

Location: London Transport Museum

Application closing date: 17th June at 23.59

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Please note

We are currently recruiting for multiple roles within our Retail team:

Customer Services Assistant (x4)
Customer Services Supervisor (x2)

Please review both roles carefully and apply for the one position that best matches your skills and experience.

About us

London Transport Museum is the world’s leading museum of urban transport, welcoming hundreds of thousands of visitors each year. We bring London’s transport history to life through engaging exhibitions, collections and experiences.

Our Customer Services team is at the heart of this, creating memorable and enjoyable visits while supporting a busy and successful retail operation.

About the role

We are looking for Customer Services Assistants to join our team and deliver outstanding service to customers in our Museum shop.

This is a varied and hands-on role where you will welcome customers, support retail operations, and ensure the shop is well presented and fully stocked. You’ll play a key part in creating a positive, safe and engaging experience for every customer.

You will work closely with supervisors and managers, responding to customer needs, resolving queries and supporting the smooth day-to-day running of the Museum.

Role highlights

Deliver exceptional front-line customer service to a diverse range of customers
Support the day-to-day operation of the Museum shop and retail environment
Ensure the shop is well stocked, visually appealing and operationally ready
Engage customers and help create a welcoming and enjoyable experience
Respond to queries and resolve issues quickly and professionally
Support events and wider Museum activities when required

Working here

At LTM, you’ll be part of a supportive and collaborative team that is passionate about delivering great visitor experiences.

This is a unique opportunity to work in a cultural and heritage organisation, in a vibrant, visitor-focused environment. You’ll gain valuable experience in customer service and retail, while developing your confidence in a busy, high-profile setting.

You’ll also play an important role in helping deliver a safe, engaging and memorable experience for every visitor.

Key accountabilities

Welcome and engage customers, delivering a consistently high standard of service
Anticipate customer needs and respond effectively to queries or issues
Maintain high standards of shop presentation, cleanliness and stock levels
Follow all financial, stock control and operational procedures
Support safe working practices and respond appropriately to any issues
Work collaboratively with colleagues who work in retail office team

Skills, knowledge & experience (essential)

Experience in a customer-facing role (retail, hospitality, visitor attraction or similar)
Excellent communication and interpersonal skills
A proactive approach to delivering great customer service
Ability to work effectively as part of a team
Good numeracy and literacy skills
Basic IT skills (e.g. Microsoft Office)
Ability to remain professional and calm in a busy environment

Application Process

Please apply using your CV only

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV

PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
29/30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.

Apply Now

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customer service representative jobs in london wc1r

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Customer Service Assistant & Station Control Assistants