Debt relief & collection occupations Work, Jobs in Lostock Hall, Lan (with Salaries)

Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Free parking
- Annual leave
7d
Experienced Debt Advisors - IVA and/or Corporate Insolvency
Guardian Group of Companies —Chorley
- £30,000 - £50,000 a year
- Full-time
- Financial services
- In-person
- Time management
- Free parking
Quick apply
14d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Collections Specialist
Speed Medical —Chorley
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Financial services
Quick apply
Subscriptions Specialist
Scorpion Automotive —Chorley
- £28,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Vulnerable Customer Specialist
First Response Finance —Leigh
- £28,934 - £37,531 a year
- Hybrid work
Quick apply
9d
Television Licence Field Officer
Capita —Darwen
- £31,650 - £35,237 a year
- Weekend availability
- Remote
- Communication skills
Collections Officer
Capital on Tap —Manchester
- £27,000 - £34,000 a year
- Full-time
- Financial services
- Communication skills
Customer Service Advisor
First Response Finance —Leigh
- £28,934 - £37,531 a year
- Hybrid work
Quick apply
9d
Debt Recovery Agent
Ardent Credit Services Ltd —Kirkby
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Manchester
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Credit & Collections Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Payment Collection Specialist
Lev Properties LTD —Litherland
- £14 an hour
- Full-time
- Analysis skills
- Data entry
- Organisational skills
Quick apply
3d
Debt Recovery Assistant
Merchant Rentals —Haydock
- £26,275 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
10d
Customer Service Advisor
Ardent Credit Services Ltd —Kirkby
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Controller
PXC —Salford Quays
- Full-time
- Hybrid work
- Communication skills
- Work from home
Customer Engagement Executive
Solaris Law Limited (Consumer) —Manchester
- £26,227 a year
- Full-time
- Hybrid work
- Customer service
- English
- Maths
- Employee discount
- Life insurance
Quick apply
1d
Collections Administrator
Merchant Rentals —Haydock
- £26,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
6d
Money Advice & Energy Services Manager
Citizens Advice —Bolton
- £33,000 - £36,500 a year
- Hybrid work
- Organisational skills
- Contracts
1d

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debt relief & collection occupations jobs near lostock hall, lan

Collections Agent - no evenings/weekends!

Capita -
Preston

Apply Now

Job details

Full-time
£25,155 a year
7 days ago

Benefits

Free parking
Annual leave
Work from home
On-site parking

Qualifications

Numeracy
British Sign Language

Full job description

We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YB!

Join a team of 12 experienced and supportive colleagues who genuinely work together to achieve success. You'll benefit from a collaborative environment where ideas are shared, achievements are recognised, and everyone is encouraged to contribute and develop. You will be supported by your line manager and quality coach to achieve great outcomes.

As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes.

Job title:

Collections Agent - no evenings/weekends!

Job Description:

What’s in it for you?

More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area

Permanent role – 37.5 hours
Shifts are Monday – Friday working between the hours of 9am - 5.30pm with an hour's lunch
No evening shifts or weekends.
Ability to work from home on a hybrid basis once competency achieved
Bank holidays are given as a paid holiday, no requirement to work
Salary of £25,155 – paid monthly
Free onsite parking
Private office space just for you and your team with an onsite kitchen
Onsite prayer room
Initial 22 days annual leave which increases with tenure and the ability to purchase additional holidays
Extra holidays awarded at milestone anniversaries
Access to employee benefits, and extras. Ability to opt in and out of additional benefits

What you’ll be doing:

Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported
Ensuring regulatory compliance in the case of collections activity, determining reason for customer payment delinquency and obtains payment commitment.
Using online systems to accurately document customer account information, adhering to data privacy legislation.
Understand the customers financial situation, providing options and solutions, ensure fair outcomes, including for our vulnerable customers.
Build rapport, empathise, and have meaningful conversations with our customers to deliver excellent customer service.
Handle customer telephone calls (both inbound and outbound) and interactions in an efficient, effective, and professional manner
Responding to customers emails and providing accurate financial calculations
Embrace learning, coaching and development to continuously improve your skills and capability.

What we’re looking for:

Analytical, investigatory and problem-solving skills.
Ability to demonstrate empathy and ownership of customers and their financial position.
Resilience in handling customer’s personal financial situations and complaint handling.
Confident and comfortable speaking and asking questions on the telephone to gain a full understanding of our customers circumstances.
Be able to make decisions to best support customers.
Navigating around multiple systems.
Good literacy and numeracy skills. These will be required for email correspondence and calculating finances
Proactively taking ownership of own training and competence requirements.
A positive attitude towards change and a desire to grow to be the best you can be.
Can work independently and as part of a small team of around 12 people.

What will happen next:

Choose apply now to fill out our short application
Your application will be reviewed by our global recruitment team - please consider the minimum requirement to avoid disappointment!
If selected you will be invited to attend a video interview with a member of the recruitment team

Equal opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] and we’ll get back to you.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Preston

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

debt relief & collection occupations jobs in lostock hall, lan

Collections Agent - no evenings/weekends!

Experienced Debt Advisors - IVA and/or Corporate Insolvency

Customer Banking Agent

Collections Specialist

Subscriptions Specialist

Vulnerable Customer Specialist

Television Licence Field Officer

Collections Officer

Customer Service Advisor

Debt Recovery Agent

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Credit & Collections Specialist

Payment Collection Specialist

Debt Recovery Assistant

Customer Service Advisor

Collections Support Agent

Credit Controller

Customer Engagement Executive

Collections Administrator

Money Advice & Energy Services Manager

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