Senior CX Reporting Specialist
TUI —Luton
- Full-time
- Communication skills
9h
Head of Curriculum Systems and Data Management
University of Bedfordshire —Luton
- £48,822 - £58,225 a year
- Full-time
- University
- Annual leave
- Gym membership
14d
Senior Data Analyst
TJX Europe —Watford
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Data Centre Manager
BT Group —Hemel Hempstead
- Annual leave
9d
Senior Data Scientist
easyJet —Luton Airport
- Full-time
- Engineering
- Master's degree
- Presentation skills
- Annual leave
6d
Senior Project Manager
Leonardo UK Ltd —Luton
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- Flexible schedule
- Referral programme
Senior Data Analytics Engineer
easyJet —Luton Airport
- Full-time
- SQL
- AWS
- APIs
- Life insurance
9d
Operations Manager, Frasers Plus Luton, Luton, UK
CBRE —Luton
- Full-time
8d
Senior Logistics and Inventory Manager
Boxxe Group —Hemel Hempstead
- Management
- ERP systems
- Organisational skills
Data Administrator Apprentice
QA Apprenticeships —Luton
- £18,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Paid training
23h
Tenant Engagement Officer
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- Weekend availability
- Remote
- English
- Microsoft Office
- Project management
- Relocation assistance
- Annual leave
23h
Head of Amazon Vendor (1P) & Marketplaces
Rubber Road Ltd —Welwyn Garden City
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Leadership
Quick apply
9d
Head of FP&A Energy Infrastructure
M Group —Stevenage
- Travel
- Accounting
- Contracts
- Annual leave
- Employee assistance programme
Senior Technical Test Analyst
Sopra Steria —Hemel Hempstead
- £55,000 - £65,000 a year
- SQL
- Analysis skills
- Mentoring
- Annual leave
3d
People Business Partner
M Group —Stevenage
- Up to £53,000 a year
- Human resources
- Employee assistance programme
- Employee discount
1d
Flight Simulator Technician
Avion —Luton
- Weekend availability
- Maintenance
Quick apply
Head of Product
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- Employee assistance programme
Quick apply
Senior Payroll Administrator
Impellam Group —Luton
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Senior Planner
Kier Group —St. Neots
- £70,000 - £80,000 a year
- Full-time
- Remote
- Travel
- Construction
- Communication skills
- Flexible schedule
Head of Regulatory Reporting & Data
Harpenden Building Society —Harpenden
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
- Free parking
- Work from home
Quick apply
7h

I want to receive the latest job alerts for senior data in luton, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior CX Reporting Specialist

TUI -
Luton

Apply Now

Job details

Permanent | Full-time
9 hours ago

Qualifications

Communication skills

Full job description

At TUI Airline, we're looking for a Senior CX Reporting Specialist to lead the design and enhancement of CX data and reporting frameworks at TUI Airline across the flight-only journey and for all flight related questions to deliver automated data-driven analysis to support stategic decisisons and improve customer experiences at sale.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

You'll lead the design and evolution of our airline's Voice of Customer reporting framework, ensuring data collection reflects the full customer journey with survey design perfectly aligned to business needs.
You'll build and maintain impactful CX dashboards and reporting tools, developing scalable, user-friendly visualizations that enable teams to understand and act on customer data.
You'll drive automation and process improvements in CX reporting workflows, enhancing efficiency and data accuracy by reducing manual effort through innovative technology and process solutions.
You'll integrate multiple data sources for richer, actionable customer insights, combining VoC, satisfaction, operational, and service data to build a comprehensive view of the customer experience.
You'll deliver in-depth analysis to support the CX monetization roadmap, producing targeted deep-dive reports that identify levers to increase both customer satisfaction and commercial value.
You'll proactively communicate insights and recommendations across the business, pushing reports and findings to drive awareness, discussion and action among stakeholders.

ABOUT YOU

You have expertise in customer insight, VoC methodologies and CX analytics within complex organizations.
You have proven experience developing and managing CX reporting frameworks and dashboards that drive business decisions.
You're proficient with data integration, automation and visualization tools to create efficient reporting systems.
You can translate complex data into clear, actionable business insights that resonate with diverse stakeholders.
You have effective stakeholder management and communication skills to influence decisions across the organization.
You bring a proactive, innovative mindset focused on continuous improvement and commercial outcomes balanced with customer-centric thinking.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).

Apply Now

Refine Your Search

senior data jobs in luton, bdf

Senior CX Reporting Specialist

Head of Curriculum Systems and Data Management

Senior Data Analyst

Data Centre Manager

Senior Data Scientist

Senior Project Manager

Senior Data Analytics Engineer

Operations Manager, Frasers Plus Luton, Luton, UK

Senior Logistics and Inventory Manager

Data Administrator Apprentice

Tenant Engagement Officer

Head of Amazon Vendor (1P) & Marketplaces

Head of FP&A Energy Infrastructure

Senior Technical Test Analyst

People Business Partner

Flight Simulator Technician

Head of Product

Senior Payroll Administrator

Senior Planner

Head of Regulatory Reporting & Data

I want to receive the latest job alerts for senior data in luton, bdf

Related Searches

Explore jobs in more locations

ABOUT YOU

SECURITY STATEMENT

Jobseeker tools

Employer Tools

Browse

Stay Connected