Client services manager Work, Jobs in Lutterworth, Lec (with Salaries)

Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Management
- Leadership
- Communication skills
Quick apply
Project Operations Manager
CTSG —Northampton
- £42,000 - £50,000 a year
- Full-time
- Team management
- Construction experience
- In-person
- Free parking
- Referral programme
Quick apply
1d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Business Development Manager
Champion Workwear —Kettering
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Contracts
- Communication skills
Quick apply
9d
Office Manager
Reference Technology Ltd —Tamworth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
Quick apply
12d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
Quick apply
Client Services Manager
IPSUM —Enderby
- Full-time
- Business development
- Communication skills
- Annual leave
Quick apply
Fleet Administrator
INTERACTIVE FLEET MANAGEMENT LTD —Kettering
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Entry Level Account Executive - Tamworth
Flourish —Tamworth
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Pre-Owned Operations Manager
The Watches of Switzerland Group —Braunstone
- Time management
- Employee assistance programme
Food Truck Sales Driver (Swadlincote)
Saffron Catering —Swadlincote
- £26,500 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Employee discount
- Flexible schedule
Quick apply
2d
Demonstration & Field Sales Specialist
ATEX Premier Cleaning Ltd —Northampton
- £26,000 a year
- Full-time
- Customer service
- Hotel
- Presentation skills
- Free parking
- Paid training
Quick apply
9d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Leicester
- Overtime
- Remote
- Customer service
- English
- Hotel
1d
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
12d
Business Administrator
MSX International —Warwick
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Internal Sales
Prospera capital uk —Leicester
- £30,000 - £32,000 a year
- Full-time
- In-person
- Free parking
- Work from home
Quick apply
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Venue Sales & Business Development Manager
Harlestone Property LTD —Northampton
- £28,000 - £35,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Profit sharing
- Employee discount
Quick apply
3d
Senior Resident Liaison Officer
Wates —Leamington Spa
- Travel
- Annual leave
8d

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client services manager jobs near lutterworth, lec

Customer Liaison Officer

Network Plus -
Lutterworth

Quick apply

Job details

Permanent
£30,000 a year

Qualifications

Wastewater treatment
Energy and utilities experience
Driving Licence
Management
Stakeholder liaison
Complaint handling
Performance management
Management reporting
Customer interaction
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

*A successful DBS Check will be required*

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

client services manager jobs in lutterworth, lec

Customer Liaison Officer

Project Operations Manager

JUNIOR SALES ADVISOR

Business Development Manager

Office Manager

JUNIOR SALES CONSULTANT