Customer service representative Work, Jobs in Lydney Gl15 (with Salaries)

Customer Service Assistant (UKI2)
VSE AVIATION —Lydney
- From £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4h
Customer Service Advisor
Monmouth Mot Centre —Monmouth
- £27,500 - £32,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Member Support Specialist – Nights & Weekends
Bond OpCo, LLC —Trellech
- 8 hour shift
- Continuous improvement
- Data entry
- In-person
- Annual leave
- Flexible schedule
Customer Service and Sales Assistant
NextGen Talent —Bristol
- £575 - £650 a week
- Full-time
- Microsoft Word
- Hospitality
- Customer service
Quick apply
Customer Service Representative
Warwick Fabrics Ltd —Gloucester
- £12.71 - £13.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
Customer Service Advisor – Courier & Logistics
Priority Express Couriers Ltd —Bristol
- £28,730 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Sales & Customer Services Administrator
Eastwood Park —Wotton-under-Edge
- £27,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d
Customer Service Representative
Computershare —Bristol
- £26,032 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
5d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Retail Customer Service Assistant - Nights
bp Retail —Gloucester
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
11d
Customer Services Advisor (Bank)
Nuffield Health —Hereford
- £12.84 an hour
- Full-time
- Hybrid work
- English
- Communication skills
9d
Customer Service Advisor
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
18h
Sales and Customer Service Representative
Nerine Marketing —Pontnewydd
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
4d
Customer Service Specialist
Amcor —Ledbury
- Full-time
- Microsoft Excel
- Customer service
- Salesforce
7d
One Stop - Customer Service Assistant
One Stop —Wainfelin
- £12.81 an hour
- Part-time
9d
Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service Advisor
National Express —Bristol
- £13.35 an hour
- Part-time
- Customer service
- English
- Communication skills
- Employee assistance programme
1d

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Customer Service Assistant (UKI2)

VSE AVIATION -
Lydney

Apply Now

Job details

Full-time
From £26,436.80 a year
4 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
English
Microsoft Office
Communication skills

Full job description

SUMMARY: The Customer Service Assistant is responsible for processing customer orders and other sales focused support to the customers. They must formulate positive relationships with customers, employees, and vendors while supporting various departments within the company.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Communicate with customers by telephone or email to provide information about products and order statuses.
Keep records of customer interactions or transactions; record details of inquiries, complaints, or comments, as well as actions taken.
Review customer purchase orders to assess requirements.
Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in ERP.
Interact with the different positions in the warehouse as well as with other functions such as Customer Service and Quality to ensure that orders are resolved in an acceptable time frame.
Liaise with freight forwarders regarding collection of customer orders Including obtaining proof of export and confirmation of end destination for exported orders.
Prioritize orders with issues based on required ship date and help determine whether orders can proceed without additional input.
Review and action open orders that are pending resolution. Performs research in ERP to potentially resolve order issues.

For all critical orders, ensure timeliness of shipment through internal coordination and liaison with other functional stakeholders.
Resolve customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, RMA process, determine root cause, recommend and implement corrective actions.
Assist the Customer Service team with administrative, technical, and clerical support.
Establish and maintain a trusting, positive and profitable relationship between the customers and the Company.
Provide additional support for other departments with accurate and timely information to ensure customer expectations are met in an effective and professional manner.
Other duties as assigned.

MINIMUM REQUIREMENTS:

High School diploma or equivalent.
2 years of relevant/technical work experience.
High level communication and interpersonal skills.
High level of accuracy and attention to detail, as well as ability to use initiative when prioritizing orders/tasks.

Proficient using various software, applications, and programs, including Microsoft Office programs (Excel, PowerPoint, and Word).
Ability to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges.
Reputable communicator through writing and oral actions with customers, peers, and management.
Ability to write, read and speak English.

PREFERRED REQUIREMENTS:

3+ years of general work experience.
1+ years of experience in the Aviation industry.

Salary from £26,436.80 per annum. The final offer will reflect the successful candidate's skills, experience, and qualifications. In addition, this role offers the opportunity to participate in the company's bonus programme, subject to eligibility and performance criteria.

Apply Now

Refine Your Search

customer service representative jobs in lydney gl15

Customer Service Assistant (UKI2)

Customer Service Advisor

Member Support Specialist – Nights & Weekends

Customer Service and Sales Assistant