Head of customer service Work, Jobs in Maidstone, Eng (with Salaries)

Parking Services Manager
Maidstone Borough Council —Maidstone
- £61,077 - £69,351 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
1d
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Relationship & Engagement Lead
Psicon —Canterbury
- £31,677 - £37,250 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
3d
Head of Housing
Royal British Veterans Enterprise —Aylesford
- Up to £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
1d
Visiting Estate Manager
ELM Group —Royal Tunbridge Wells
- £12,355 a year
- Part-time
- Customer service
- Maintenance
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
8d
Customer Service Administrator / Internal Sales
Specialist Blinds —Ashford
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Team Member
KFC —Maidstone
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
8d
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Assistant Property Manager
The Acorn Group —Bromley
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
Neighbourhood Advisor
Golding Homes —Maidstone
- £39,939 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee discount
4d
Block Manager
The Acorn Group —Bromley
- Up to £45,000 a year
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
GL and Head of Site Shoeburyness
QinetiQ —Shoeburyness
- Full-time
- Engineering
- Employee discount
8d
Chef
Square One Padel Club —Sittingbourne
- £30,000 - £35,000 a year
- Full-time
- Cooking
- In-person
- Store discount
- Employee discount
Quick apply
Head of Systems and Data
Commercial Services Group —West Malling
- £60,000 a year
- Full-time
- Hybrid work
- Management
- No degree
- Leadership
- Annual leave
Quick apply
Bookkeeper
Gateway Property Management Ltd —Southend-on-Sea
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Warehouse Operative
Qualitex Supplies —Aylesford
- Monday to Friday
- Warehouse experience

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Parking Services Manager

Maidstone Borough Council -
Maidstone

Apply Now

Job details

Full-time
£61,077 - £69,351 a year
1 day ago

Benefits

Free parking
Cycle to work scheme
Season ticket loan
Free flu jabs
Company pension
Work from home
Employee assistance programme
Employee discount
Car scheme

Qualifications

Management
Team management
Communication skills

Full job description

Salary

Grade 13 £61,077 to £69,351 pa

Contractual hours

Basis

Full time

Region

South

Job category/type

Managerial, Parking

Date posted

03/07/2026

Job reference

002312

About the Role

Parking Services is a key front-line service for the council. As Parking Services Manager, you will lead the development and delivery of all aspects of parking operations, including on- and off-street parking and civil enforcement, across a partnership of Maidstone and Swale Borough Councils.

This is an exciting opportunity, arising from the retirement of the current postholder, to shape and improve the service, ensuring it is efficient and customer-focused, supporting strategic the councils’ objectives and delivering value for money.

Key Responsibilities include:

Lead and manage parking services across both councils
Develop and deliver parking strategies and service improvements
Provide clear advice, analysis and insight to support decision-making
Ensure efficient, compliant, and value-for-money service delivery
Manage budgets, performance, and resources
Build strong relationships with Members, partners, and stakeholders
Handle complex enquiries, issues, and complaints

We are looking for an innovative and experienced manager with strong parking services knowledge and an understanding of the challenges local authorities face to support the delivery of our ambitious plan. Reporting to the Head of Finance, you will be supported in your professional development.

This is a full time role working 37 hours per week on a permanent basis. This role offers the benefit of hybrid working, combining the flexibility to work from home with office-based working on a business needs basis. You will be required to attend the offices of the partnership, and meetings which may be outside of normal working hours, as needed.

About Maidstone Borough Council

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

Our Offer:

A range of benefits including:

Highly flexible hybrid working opportunities
Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
Free parking
Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
Employee Assistance Programme which provides confidential & independent information and access to counsellors
Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
Life Assurance – three times your annual salary (for members of the LGPS)
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
Annual flu vaccine
Cycle to work scheme
Staff benefits discounts on leisure, eating out, holidays and shopping
Excellent learning and career opportunities for committed individuals
A professional fee payment, if required for the role

About You:

You will be degree educated or equivalent with solid experience of management and development of all aspects of parking services, and a good working knowledge of the relevant legislation.

Additionally, you will have team management experience and excellent communication and engagement skills with the ability to develop good working relationships with the team, service users and members.

Selection Process:

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

If you would like to discuss this position, please contact Adrian Lovegrove, Head of Finance on 01622 602048.

Interview Date: w/c 27th July 2026

Apply Now

Refine Your Search

head of customer service jobs in maidstone, eng

Parking Services Manager

Senior Project Manager

Relationship & Engagement Lead

Customer Service Coordinator

Head of Housing

Visiting Estate Manager

Head Of Operations

Customer Service Administrator / Internal Sales

Events Coordinator

Team Member

Centre Coordinator & DDSL

Sales Manager - London and South East

Assistant Property Manager

Neighbourhood Advisor

Block Manager

GL and Head of Site Shoeburyness

Chef

Head of Systems and Data

Bookkeeper

Warehouse Operative

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