Time customer service manager Work, Jobs in Maidstone, Eng (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
11d
Customer Services Assistant
Leeds Castle Foundation —Maidstone
- £12.71 an hour
- Weekend availability
- CRM software
- Hospitality
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Part-time Customer Service Manager
International Workplace Group plc —Canterbury
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
5d
People and Payroll Co-ordinator
Golding Homes —Maidstone
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
- Employee discount
10d
Sales Administrator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Accommodation Supervisor
Leeds Castle —Maidstone
- £26,500 - £27,500 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
Receptionist
Gymfinity Kids —Maidstone
- £8.00 - £12.71 an hour
- Overtime
- Sales
- Customer service
- Accounting
- Employee discount
- Referral programme
Quick apply
Procurement Lead
Alpha Wholesale —Tonbridge
- £38,500 - £48,500 a year
- Full-time
- Analysis skills
- HVAC
- In-person
Quick apply
12d
Customer Service & Sales Advisor
Toomey Motor Group —Rochford
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Free parking
- Employee discount
Quick apply
3d
Service Manager Upholstery
DFS —Maidstone
- £36,982 a year
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
William Hill —Chatham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Duty Manager Aftersales
BCA —Tonbridge
- £32,000 - £45,000 a year
- Monday to Friday
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
B2B Customer Success Manager - ecommerce fulfilment
The Growth Foundation —Tonbridge
- £45,000 - £55,000 a month
- Hybrid work
- Presentation skills
- Communication skills
Quick apply
6d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Gillingham
- £31,725 - £38,400 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Block Manager
EVC Property Management Ltd —Larkfield
- £38,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Experience Manager (B2B) - Logistics & Fulfilment
The Growth Foundation —Tonbridge
- £35,000 - £40,000 a year
- Hybrid work
- AI
Quick apply
Recruitment Business Manager
Commercial Services Group —West Malling
- Up to £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Maidstone
- Up to £29,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Sales Administrator (based at Maidstone site)
KEF —Maidstone
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply

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time customer service manager jobs near maidstone, eng

Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year
11 days ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

time customer service manager jobs in maidstone, eng

Facilities Helpdesk Administrator

Customer Services Assistant

Part-time Customer Service Manager

People and Payroll Co-ordinator

Sales Administrator

Accommodation Supervisor

Receptionist

Procurement Lead

Customer Service & Sales Advisor

Service Manager Upholstery

Customer Service Representative

Duty Manager Aftersales

B2B Customer Success Manager - ecommerce fulfilment

Assistant Store Manager (Full-Time)

Senior Project Manager

Block Manager

Customer Experience Manager (B2B) - Logistics & Fulfilment

Recruitment Business Manager

Assistant Hotel Manager

Sales Administrator (based at Maidstone site)

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