Customer services administrator Work, Jobs in Manchester, Eng (with Salaries)

eCommerce Customer Service Administrator
Scope —Salford
- £13.45 an hour
- Full-time
- Annual leave
- Employee discount
10d
Customer Services Administrator
AJ Bell —Manchester
- From £25,400 a year
- Full-time
- Hybrid work
- Maths
- Computer skills
- Financial services
- Employee assistance programme
- Gym membership
Quick apply
Surge and Rapid Response Team - Administrative Officer
HM Revenue and Customs —Salford
- £28,016 a year
- Part-time
- Hybrid work
- No experience needed
- Presentation skills
- Travel
- Annual leave
- Work from home
2d
Experienced Office Administrator – Customer Service & Operations
Radcliffe Glass and Windows Ltd —Radcliffe
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Data entry
- Employee discount
- Referral programme
Quick apply
2d
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
11d
Receptionist
Bridgewater Manor Care Home —Salford
- £13.20 an hour
- Part-time
- Front desk
- Time management
- Paid training
- Annual leave
Quick apply
3d
Administration Assistant
Capsticks Solicitors LLP —Manchester
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
Quick apply
3d
Digital Customer Experience Administrator - FTC
MetroRod Ltd —Macclesfield
- £27,839 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Customer Service Administrator
Education and Skills —Manchester
- £25,977 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
3d
Digital Customer Experience Administrator
MetroRod Ltd —Macclesfield
- £27,839 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Recruitment Administrator
MAG (Mines Advisory Group) —Manchester
- £26,232 - £29,676 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
5d
Administration Manager
Lynton Trailers UK Ltd —Glossop
- £26,437 - £36,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Account Admin Assistant / Receptionist
Self Storage Tameside —Denton
- £13 an hour
- Weekend availability
- English
- Microsoft Office
- Accounting
- Free parking
Quick apply
4d
Customer Services Administrator
SED Services Ltd —Wigan
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
Test Center Administrator - Manchester
PSI Services UK Limited —Manchester
- £14 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
Quick apply
Office Administrator (Thursday and Friday)
Loreto High School —Chorlton cum Hardy
- £8,900 - £9,000 a year
- Temporary
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
3d
Weekend Administrator / Receptionist
Dace German Car Centre —Stockport
- £12.71 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
General Administrator & Personal Assistant
365 Motors LTD —Chorley
- £25,420 - £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
12d
Office Administrator
TPB Foods limited —Bolton
- £8.00 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
2d
Receptionist/Administrator
BLZ Limited —Cheadle Hulme
- £24,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
Quick apply

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eCommerce Customer Service Administrator

Scope -
Salford

Apply Now

Job details

Full-time
£13.45 an hour
10 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Microsoft Office Suite
E-commerce
Customer support
Customer interaction

Full job description

Job details

Job reference

REQ004912

Date posted

20/08/2026

Application closing date

03/09/2026

Location

eCommerce Hub Salford - M50 1BX

Salary

Starting full-time salary £24,479 a year (£13.45 an hour)

Package

35 days holiday a year in Retail. Excellent training and career development, Company pension, pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

Contractual hours

Job category/type

Full time

eCommerce Customer Service Administrator

Job description

The eCommerce Customer Service Administrator plays a key role in supporting Scope’s eCommerce team and online customers, providing timely and accurate administrative support.

In this role, you will manage a range of essential administrative tasks, including responding to and resolving customer enquiries received online, as well as queries arising from Scope’s finance and stock management systems.

Permanent, full time (35 hours a week)

This will be full time office based role working Monday to Friday 8am until 4pm (hub operating hours)

Location: Salford Hub based at Units 19–20, Westlink Business Park, Guide Street, Salford, M50 1BX

Closing date for applications: 11:59pm GMT, Thursday 3 September 2026.

The role

In this role, you will:

Provide administrative support to the eCommerce hub, assisting with day-to-day operations
Manage a range of tasks across inboxes, stock management, including accurate data entry
Respond to and effectively resolve online customer enquiries in a timely manner
Work closely with the wider eCommerce team to identify and address any issues

For more information about the role’s responsibilities and the skills and experience required, please use the link to job description

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

You will:

Build good working relationships, communicating effectively with colleagues at all levels to support an inclusive and collaborative environment
Use your strong attention to detail to ensure work is accurate, organised and completed to a high standard
Provide excellent customer service, responding to queries with empathy, patience and a solutions-focused approach
Confidently use Microsoft Office applications, including Word, Excel and Teams, and develop your skills in new systems and processes
Manage a varied workload, prioritising tasks effectively within a busy and changing environment
Take initiative by identifying opportunities to improve processes and contribute ideas to support the team
Work both independently and as part of a team, supporting colleagues and contributing to a positive team culture

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email [email protected].
You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

35 days holiday
Pay progression at 6 months and 2 years
Company pension
Excellent training and career development
Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to www.scope.org.uk

How to apply

#IND

Apply Now

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eCommerce Customer Service Administrator