retail operations manager Work, Jobs in manchester, eng (with Salaries)

Retail Operations Manager – THG Retail (Myprotein & Partner Sites)
THG —Manchester
- Sales
- IT
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Branch Operations Supervisor
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Operations Supervisor – Rental & Customer Service
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Operations Manager - Trafford, Manchester
Sephora —Manchester
- Weekend availability
- Analysis skills
- Leadership
- Communication skills
- Employee discount
Customer Operations Manager
Betfred —Warrington
- Weekend availability
- Customer service
- Analysis skills
- Driving
Quick apply
Store Operations Team Leader
Dunelm —Altrincham
- £14.76 an hour
- Management
6d
Operations Manager - Leigh
Morrisons —Leigh
- Leadership
- Employee discount
Quick apply
Security Operations Centre Manager (Temporary)
JDSPORTS —Rochdale
- Weekend availability
- Analysis skills
- Supervising experience
- Communication skills
- Employee discount
Quick apply
6d
Assistant Centre Manager
Protyre Autocare —Macclesfield
- £32,000 - £36,000 a year
- Full-time
- In-person
- Hand tools
- Leadership
- Store discount
- Employee discount
Quick apply
6d

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retail operations manager jobs near manchester, eng

Retail Operations Manager – THG Retail (Myprotein & Partner Sites)

THG -
Manchester

Quick apply

Job details

Benefits

On-site gym
Annual leave
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Sales
Profit & loss
IT
Food safety
Retail management
Leadership

Full job description

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

Location: Icon 1, WA15 0AF with travel to sites

About THG Retail Operations

About the Role

We're looking for a Retail Operations Manager to lead the sales and operational performance of multiple sites across our expanding retail network, including Myprotein stores, partner retail locations, and café concepts. This high‑impact role drives commercial results, ensures consistent operational standards, and elevates the customer experience across all sites.

As a Retail Operations Manager you will:

Own sales and commercial performance across multiple retail sites.
Lead and develop Store Managers to drive high standards and consistency.
Ensure exceptional customer experience through strong service standards.
Optimise staffing, scheduling, and labour planning.
Oversee stock management, replenishment, and shrinkage control.
Maintain consistent brand standards across all sites.
Review and analyse site‑level KPIs.
Coordinate product launches, promotions, and stock flow.
Ensure compliance with health & safety, food safety, and cash processes.
Support new store openings from setup to launch execution.
Drive continuous improvement initiatives.
Act as the key escalation point for operational issues.

What skills and experience do I need for this role?

Proven multi-site retail management experience.
Strong commercial acumen with sales‑driven leadership experience.
Skilled people leader with experience coaching store teams.
Proficient in P&L, labour planning, KPI management, and reporting.
Experience delivering high brand standards across multiple locations.
Strong organisational and problem-solving skills.
Knowledge of stock control, service delivery, and compliance.
Flexibility to travel.
Food safety/hygiene knowledge beneficial.

What's in it for me?

Career Development

Access bespoke development programmes that have been designed and developed by our in-house L&D team.
Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

25 days annual leave plus bank holidays.
Don't want to work on your birthday? We don't either! Enjoy your day off on us!
Enhanced maternity and paternity pay, depending on length of service.
Up to 10 days compassionate leave.
Buy back up to 3 days each year.
Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

Access face-to-face and virtual appointments with our in-house GP.
Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
State-of-the-art on-site gym.
Access to our on-site physio.

Other Perks

Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
Subsidised bus pass from Manchester City Centre to our ICON office.
Up to 50% staff discount on THG brands.
On-site staff shop.
Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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Refine Your Search

retail operations manager jobs in manchester, eng

Retail Operations Manager – THG Retail (Myprotein & Partner Sites)

Branch Operations Supervisor

Operations Supervisor – Rental & Customer Service

Operations Manager - Trafford, Manchester

Customer Operations Manager

Store Operations Team Leader

Operations Manager - Leigh

Security Operations Centre Manager (Temporary)

Assistant Centre Manager

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