Support consultant Work, Jobs in Manchester, Eng (with Salaries)

Intermediate User Researcher
HippoDigital —Manchester
- £38,500 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
IT Consultant
LNS Pinnacle LTD —Manchester
- £52,000 - £60,000 a year
- Full-time
- Windows
- Computer networking
- IT
- Free parking
- Employee discount
Quick apply
10h
Researcher
BBC —Manchester
- Up to £31,700 a year
- Full-time
- English
6d
Admission Support Officer
STAREDUCATION INT LIMITED —Manchester
- £13 - £15 an hour
- Part-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Associate
The Network Collective —Manchester
- From £29,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
Health and Wellness Sales Advisor
Boots —Manchester
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Odoo Consultant (m/f/d)
Much. Consulting Unipessoal LDA —Manchester
- £49,500 - £66,000 a year
- Full-time
- Hybrid work
- ERP systems
- English
- Master's degree
Quick apply
13d
Locum Doctor – CT1 & CT2 (NHS Trust)
PRO-EVENT MEDICAL LTD —Manchester
- £40 - £45 an hour
- Part-time
- Anatomy knowledge
- Medication administration
- Bachelor's degree
Quick apply
BrightHR Advice Consultant
Bright HR Limited —Manchester
- Up to £35,000 a year
- Management
- Microsoft Office
- Human resources
- Employee assistance programme
- Employee discount
ERP Consultant (m/f/d)
Much. Consulting Unipessoal LDA —Manchester
- £49,500 - £66,000 a year
- Full-time
- Hybrid work
- ERP systems
- English
- Master's degree
Quick apply
13d
Payroll Onboarding Consultant
Bright HR Limited —Manchester
- Up to £35,000 a year
- Management
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Property Investment Consultant
Baron & Cabot —Manchester
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
10d
Technical Data Consultant
Betfred —Manchester
- £600 - £650 a day
- Full-time
- SQL
- AWS
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior ERP Consultant (m/f/d)
much. GmbH —Manchester
- £66,000 - £83,000 a year
- Hybrid work
- ERP systems
- English
- Master's degree
Quick apply
Philanthropy Consultant
National Trust —Manchester
- £44,499 a year
- Full-time
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
11d
Audio Typist/Transcriptionist
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Part-time
- Typing
- Annual leave
8h
Cover Supervisor
Zero Corp —Manchester
- £110 - £220 a day
- Temporary
- Childcare
- Working with children
- Classroom experience
Quick apply
13d
Senior Odoo Consultant (m/f/d)
much. GmbH —Manchester
- £66,000 - £83,000 a year
- Hybrid work
- ERP systems
- English
- Master's degree
Quick apply
Education Sales Consultant
STAREDUCATION INT LIMITED —Manchester
- £33,500 - £38,500 a year
- Full-time
- Hybrid work
- Sales
- English
- Microsoft Office
- Sick pay
Quick apply

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Intermediate User Researcher

HippoDigital
Manchester

Apply Now

Job details

Permanent
£38,500 - £47,000 a year

Benefits

Season ticket loan
Company pension
Employee discount

Qualifications

User research
Avid

Full job description

About The Role

Hippo Digital is recruiting for intermediate consultants in user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are being designed and use research evidence to help explain design decisions to clients.

As an intermediate consultant in user research, you’ll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we’ll provide exciting opportunities to develop further within your profession and as a consultant with clients.

[Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role, which we are very keen to support.]

What you’ll do

Plan and execute a range of user research to support product design
Identify the most appropriate research methods depending on the phase of the service lifecycle
Help the team to build empathy for the service users
Support usability evaluation sessions
Use a range of tools to collect data, and write research reports to present findings
Effectively present your findings and related design/business recommendations and customer insights to stakeholders
Collaborate with other members of Agile, multidisciplinary teams within a user-centred design process
Learn from insights from user research and metrics to define and improve the service, and explain your decisions clearly
Run workshops with your team and stakeholders
Work with the Hippo research and design community to share best practice

Skills and experience that you need

Experience of working with senior stakeholders
Experience of using different research methods (qualitative and quantitative) to gain insights
Working knowledge of user-centred design principles and practices
Understanding of a client’s strategic objectives and how the insights from your research support them
Ability to explain your findings and deal with challenges from stakeholders

What makes us great

Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:

Contributory Pension Scheme (Hippo 6% & Employee 2%)
25 Days Holiday plus UK Public Holidays
Perkbox access for a wide range of discounts
Critical illness cover
Life assurance and death in service cover
Volunteer days
Cycle-to-work scheme for the avid cyclists
Salary sacrifice electric vehicles scheme
Season ticket loans
Financial and general wellbeing sessions
Flexible benefits scheme with options of:
Private health cover
Private dental cover
Additional company pension contributions
Additional holidays (up to an extra 2 days)
Wellbeing contribution
Charity contributions
Tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society.

Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!

Hippo Locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.

Work Location: Hybrid remote in Manchester M1 1EA

Apply Now

Refine Your Search

support consultant jobs in manchester, eng

Intermediate User Researcher

IT Consultant

Researcher

Admission Support Officer

Junior Associate

Health and Wellness Sales Advisor

Retail Sales Advisor - Manchester

Odoo Consultant (m/f/d)

Locum Doctor – CT1 & CT2 (NHS Trust)

BrightHR Advice Consultant

ERP Consultant (m/f/d)

Payroll Onboarding Consultant

Property Investment Consultant

Technical Data Consultant

Senior ERP Consultant (m/f/d)

Philanthropy Consultant

Audio Typist/Transcriptionist

Cover Supervisor

Senior Odoo Consultant (m/f/d)

Education Sales Consultant

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