Records manager Work, Jobs in Manchester, Gtm (with Salaries)

Digital Product Manager
The Guinness Partnership —Oldham
- £76,839 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- AI
2d
Administration Manager
Lynton Trailers UK Ltd —Glossop
- £26,437 - £36,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Compliance Administrator Assistant
Student Cribs —Fallowfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Co-ordinator
Sudlows —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Data entry
Call Centre Manager
Optegra —Manchester
- £50,000 - £55,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Senior Product Telecoms Manager
Clear Business —Sale
- £47,600 - £65,000 a year
- Full-time
- Product management
- Leadership
- Free parking
- Employee discount
Quick apply
9d
Emerging Customer Success Manager
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Travel
- Flexible schedule
- Life insurance
Manager, Customer Support Ctr
Metropolitan Council —Heywood
- £101,774.40 - £165,152.00 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
5d
Information Access Officer
Parliamentary and Health Service Ombudsman —Manchester
- £29,443 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Project Management Assistant
Bureau Veritas —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10d
Policy and Project Manager, EURO 2028
Department for Culture, Media and Sport —Manchester
- £43,065 - £52,108 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Personal Secretary to a Regional Operations Manager
Chamberlayne's Recruitment Consultancy —Hindley
- £55 - £72 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Health & wellbeing programme
Quick apply
1d
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
11d
Business Support Manager
Demain Business Services Ltd. —Manchester
- £41,000 - £50,000 a year
- Full-time
- Microsoft Word
- Writing skills
- Administrative experience
Quick apply
10d
Sessional Marriage Registrar
Warrington Borough Council —Warrington
- £13.90 - £15.31 an hour
- Weekend availability
- Hospitality
- English
- Organisational skills
- Annual leave
4d
Case Manager (Targeted Interception)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
13d
Bed Lead/Improvement Manager for Division of Medicine
Manchester University NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- University
- Communication skills
2d
Part-Time HR Advisor / HR Officer (3 Days per Week)
Watt Utilities —Manchester
- £18,000 - £33,000 a year
- Part-time
- Human resources
- Recruiting
- Contracts
Quick apply
13d
Counsellor
Manchester Metropolitan University —Manchester
- £41,064 - £47,389 a year
- Full-time
- Hybrid work
- Presentation skills
- Life insurance
3d

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Digital Product Manager

The Guinness Partnership -
Oldham

Apply Now

Job details

Full-time
£76,839 a year
2 days ago

Qualifications

Facilitation
CRM software
Microsoft Office Suite
Product development
Continuous improvement
Technical roadmaps
Technical product management experience
AI
Communication skills

Full job description

Job Description

About the role

We have an exciting opportunity for a Digital Product Manager to join the Guinness Team. This is a permanent, full‑time vacancy based in our Oldham, Bower House office. We offer hybrid working, blending office days with working from home.

The overall purpose of the role is to lead on the development of Digital Products, maximising value through in depth understanding of user community needs, alongside in depth knowledge of product capabilities, guiding cross functional teams to continuously design, build, and improve products that deliver meaningful outcomes in line with product visions, strategies and roadmaps.

We have invested heavily in Microsoft Dynamics 365 and continue to expand our digital capabilities by extending our case management functionality and implementing Field Service. As part of our digital channel shift strategy, we recently launched a new Resident Portal through Plentific and utilise 8x8 to support our contact management capabilities. We have already adopted AI-powered features within these platforms and are keen to further explore and expand the use of AI to enhance both resident experience and operational efficiency.

What we’re looking for

We are looking for someone who can define the vision for digital products, ensuring that stakeholders, and design and development activities remain aligned to the ultimate goal for the product. You will work with vendors to shape Product Roadmaps, ensuring enhancements meet business needs and that new features and functionality from routine product releases are exploited. You will continuously review digital product capabilities against business capabilities, presenting opportunities to senior stakeholders that leverage digital products.

We are looking for someone who has experience of managing resident-facing digital products, including resident portals, apps and CRM platforms, with a proven track record of delivering service improvements. You will have experience managing product backlogs, engaging senior stakeholders, and working with third-party suppliers to deliver change. Strong knowledge of Microsoft Dynamics 365, excellent communication skills, and the ability to influence at all levels are essential.

You will be able to demonstrate these essential skills:

Proven experience managing resident facing digital products (e.g. resident portals and apps, CRM, contact management platforms).
Proven track record of delivering measurable product improvements in user experience or efficiency.
Proven experience of managing product backlogs at an epic and user story level, with experience of leading effective product engagement with senior stakeholders.
Experience working with MS Dynamics 365, Contact Management Systems and Resident Portals.
Experience managing third party suppliers and partners to define proposals and deliver product change.
Able to lead, engage, and influence at all levels.
Excellent knowledge of MS Office 365 tools.
Excellent written, numerical, facilitation, and presentation skills.
Demonstrates the Guinness Behaviours.
Demonstrates the Guinness Leadership and Management Standard.

Key Outcomes:

Deliver intuitive, accessible, user and resident centred digital capabilities.
Drive continuous improvement to achieve defined KPIs such as increased digital adoption, reduced service costs, improved operational efficiency, and enhanced data insights.
Be accountable for all digital products from discovery and roadmap planning through to delivery and optimisation, ensuring alignment with organisational strategy and regulatory requirements.
Collaborate effectively with operational teams, IT Services, and external partners to deliver scalable digital solutions, while fostering innovation.

Desirable skills:

Experience of core housing and asset management business processes.

Qualifications

Essential:

Product Management qualification e.g., BCS Practitioner Certificate in Digital Product Management.

Desirable:

Microsoft functional consultation certifications in Customer Service and/or Power Platform.

If you’re interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile.

INDTGP

TJTGP

TGPCVL

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Identification 14107
Job Category Corporate Functions
Posting Date 08/27/2026, 06:00 PM
Apply Before 09/14/2026, 05:55 PM
Locations OL9 7LH
Assignment Category Full-Time
Salary £76,839
Recruitment Advisor Ted Sullivan, [email protected] 07522 621739

Apply Now

Refine Your Search

records manager jobs in manchester, gtm

Digital Product Manager

Administration Manager

Compliance Administrator Assistant

Project Co-ordinator

Call Centre Manager

Senior Product Telecoms Manager

Emerging Customer Success Manager

Manager, Customer Support Ctr

Information Access Officer

Project Management Assistant

Policy and Project Manager, EURO 2028

PMO Analyst

Personal Secretary to a Regional Operations Manager

Regional Private Hire Licensing Administrator

Business Support Manager

Sessional Marriage Registrar

Case Manager (Targeted Interception)

Bed Lead/Improvement Manager for Division of Medicine

Part-Time HR Advisor / HR Officer (3 Days per Week)

Counsellor

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