Home based remote Work, Jobs in Manchester (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Manchester
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
7d
Finance Assistant (Part-Time)
Cloud10 IT —Manchester
- £11,000 - £16,000 a year
- Part-time
- QuickBooks
- IT
- In-person
- Annual leave
- Work from home
Quick apply
Referral Management Clerk (CN)
Primary Eyecare Services —Manchester
- £24,570 a year
- Part-time
- Hybrid work
- Data entry
- IT
- Training & development
- Annual leave
- Work from home
Quick apply
9d
Trainee Recruitment Consultant
OM consultancy —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- Sales
- No experience needed
- Bachelor's degree
- Work from home
Quick apply
1d
Customer Support Administrator (Weekends & Monday)
Property Perspective —Altrincham
- From £12.50 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Manchester
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Account Executive - Remote UK
EventMobi —Manchester
- Full-time
- Remote
- English
- Bachelor's degree
- Annual leave
7d
Data Acquisition Specialist - External Data (Remote - UK)
IQVIA —Manchester
- Full-time
- Remote
- Computer Science
- English
- Bachelor's degree
- Work from home
9d
Virtual Key Account Manager
IQVIA —Manchester
- Full-time
- Remote
- Work from home
- Employee discount
Executive Assistant
Drew Forsyth & Co —Hebden Bridge
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- In-person
- Communication skills
- Flexible schedule
Quick apply
13d
Sales and Loyalty Advisor
SimpliSafe Ltd —Manchester
- From £25,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Work from home
- Employee assistance programme
Quick apply
11d
Parish Clerk
Twemlow Parish Council —Crewe
- £14 - £17 an hour
- Part-time
- Hybrid work
- Administrative experience
- IT
- Budgeting
Quick apply
1d
Experienced Customer Service Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Office experience
- Free parking
- Annual leave
Quick apply
10d
Internal Claims Handler
Softreach Ltd t/a Concept Claims (Macclesfield) Ltd —Bolton
- £15 - £16 an hour
- Part-time
- Hybrid work
- CRM software
- Communication skills
- School
Quick apply
3d
Data & Compliance Officer
Futureworks —Salford
- £29,200 - £32,445 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
8d
First Contact Team Advisor
Price Slater Gawne Solicitors —Altrincham
- £23,000 - £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Time management
- Health & wellbeing programme
- Work from home
Quick apply
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
9d
Virtual Dental Key Account Manager
IQVIA —Manchester
- Full-time
- Remote
- CRM software
- Computer literacy
- No degree
- Work from home
- Employee discount
Countryside Ranger
Cheshire East Council —Wilmslow
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
2d
Partnership & Programme Support Officer (Cheshire & Merseyside)
Voluntary Sector North West —Manchester
- £31,537 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply

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home based remote jobs near manchester

Complaints Analyst

National Westminster Bank PLC -
Manchester

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
7 days ago

Benefits

Annual leave

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 12/08/2026

Location Manchester, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Spinningfields hub

Spinningfields is Manchester’s leading leisure, retail, and business district and home to some of the most incredible architecture, restaurants, flagship stores, and bars the city has to offer.

Key facts:

Space for 1,345 colleagues from various teams across the bank
Our outdoor roof terrace has panoramic views of the city
Opened in 2023

Apply Now

Refine Your Search

home based remote jobs in manchester

Complaints Analyst

Finance Assistant (Part-Time)

Referral Management Clerk (CN)

Trainee Recruitment Consultant

Customer Support Administrator (Weekends & Monday)

Trainee Mortgage Adviser

Account Executive - Remote UK

Data Acquisition Specialist - External Data (Remote - UK)

Virtual Key Account Manager

Executive Assistant

Sales and Loyalty Advisor

Parish Clerk

Experienced Customer Service Agent

Internal Claims Handler

Data & Compliance Officer

First Contact Team Advisor

Application Support Technician (8-Month Fixed Term)

Virtual Dental Key Account Manager

Countryside Ranger

Partnership & Programme Support Officer (Cheshire & Merseyside)

I want to receive the latest job alerts for home based remote in manchester

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