Customer service Work, Jobs in Manningtree, Ess (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Advisor
Boots —Ipswich
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
7d
Customer Assistant
Lidl —Felixstowe
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
14h
Customer Services Advisor
Rose Calendars —Colchester
- From £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Quick apply
2d
Travel Shop Assistant
First Bus —Ipswich
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
3d
Customer Care Advisor
Cult Furniture —Clacton-on-Sea
- £26,250 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
Team Member
NEXT —Ipswich
- £8.28 - £12.71 an hour
- 8 hour shift
- Employee discount
10d
Retail Customer Service Assistant - Temporary
bp Retail —Colchester
- £13.45 an hour
- Part-time
- Café
9d
Short-term Temporary Team Member
NEXT —Clacton-on-Sea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
19h
Receptionist
Park Holidays UK —Clacton-on-Sea
- £28,419 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Retail Sales Advisor - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
14d
Customer Service Assistant Over 18
Tenpin —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Support Service Centre Advisor
HTG Trading Ltd —Great Blakenham
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
3d
Vehicle Movement Administrator
Knowles Fleet —Colchester
- £28,129.46 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health & wellbeing programme
Quick apply
9d
Library Services Administrator
University of Suffolk —Ipswich
- £24,522 - £25,249 a year
- Part-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
7d
Barista
Costa Limited —Clacton-on-Sea
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
5d
Customer Assistant - Food - Walton On The Naze
Marks & Spencer —Walton-on-the-Naze
- £13.41 an hour
- Temporary
- Employee discount
3d
Fleet Administrator (Vehicle Applications & Ordering )
Knowles Fleet —Colchester
- £28,129.46 - £30,137.27 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
13d
Barista - Stanway Drive Thru
Costa Limited —Colchester
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
9d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

customer service jobs in manningtree, ess

Customer Service Advisor - Remote

Customer Advisor

Customer Assistant

Customer Services Advisor

Travel Shop Assistant

Customer Care Advisor

Team Member

Retail Customer Service Assistant - Temporary

Short-term Temporary Team Member

Receptionist

Retail Sales Advisor - Ipswich New Store Opening

Customer Service Assistant Over 18

Customer Support Service Centre Advisor

Vehicle Movement Administrator

Library Services Administrator

Barista

Customer Assistant - Food - Walton On The Naze

Fleet Administrator (Vehicle Applications & Ordering )

Customer Service Advisor - Nights/Part-time

Barista - Stanway Drive Thru

I want to receive the latest job alerts for customer service in manningtree, ess

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