Service delivery manager Work, Jobs in Market Harborough, Lec (with Salaries)

Customer Operations Specialist
Frimpeks Ltd —Market Harborough
- £27,000 - £31,000 a year
- Full-time
- Sales
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Lutterworth
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
11d
Day Centre Manager
The Cube Disability —Corby
- £28,000 - £30,000 a year
- Full-time
- Management
- Care experience
- Travel
- Employee discount
Quick apply
11d
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
HSEQ Manager
Wilten Construction —Market Harborough
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Free parking
Quick apply
12d
Account Development Manager
Welcomm Communications Ltd —Market Harborough
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Work from home
Quick apply
5d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Lead Consultant
Adept Care Consultancy —Hinckley
- £50,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
Quick apply
8d
Associate - Clerk of Works
Gateley —Market Harborough
- Microsoft Outlook
- Management
- Analysis skills
- Flexible schedule
12d
Service Delivery Manager
Wickes —Northampton
- Full-time
- Management
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
5d
Training Supervisor (LGV Driver & Frontline Trainer)
Biffa Waste Services —Ashwell
- Full-time
- Microsoft Office
- Driving
- Time management
Quick apply
Transport Shift Manager
Great Bear —Desborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Car Sales Controller/ Assistant Store Manager
Carsa Limited —Mountsorrel
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Referral programme
Quick apply
13d
Customer Care Manager
Morris Homes Limited —Rugby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
POWER GENERATION - HIRE AND SERVICE MANAGER
PREMIER PLANT AND TOOL HIRE LTD —Leicester
- £45,000 - £50,000 a year
- Full-time
- Supervising experience
- Driving
- Travel
Quick apply
12d
Duty Operations Manager
Edu-Lettings UK Ltd —Kettering
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Cleaner
Royal Mail Group —Market Harborough
- £12.71 an hour
- Part-time
- No experience needed
- Annual leave
- Referral programme
12d
Facilities Manager
Compass Children's Homes —Leicester
- £47,000 - £55,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Annual leave
6d
Senior Commissioning Manager (Commissioning Lead)
Northamptonshire Children's Trust —Northampton
- Up to £58,240 a year
- Full-time
- Annual leave
- Employee assistance programme
6d

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Customer Operations Specialist

Frimpeks Ltd
Market Harborough

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Annual leave
On-site parking

Qualifications

Sales
SAP
Supply chain
ERP systems
Oracle EBS
Customer relationship management
Communication skills

Full job description

Job Opportunity: Customer Operations Specialist

Location: Market Harborough, UK Contract Type: Full-time (Monday – Friday, 9:00 am – 5:00 pm) - On site

About Frimpeks Ltd

Frimpeks Ltd is a leading global manufacturer of high-quality label stock. Operating from our state-of-the-art slitting facility in Market Harborough, we supply essential raw materials to the label conversion sector across the UK. We pride ourselves on precision, reliability, and our commitment to supporting our customers' continued growth.

The Role

We are looking for a proactive Customer Operations Specialist to join our team. This is not a standard "customer service" desk role. We are looking for an individual who will take ownership of the customer journey—acting as the essential link between our production floor, our field-based sales team, and our clients.

You will be the internal eyes and ears for Frimpeks. Your mission is to ensure our customers are kept ahead of the curve. By monitoring production schedules and supply chain flows, you will anticipate potential challenges and communicate solutions before they become issues.

Key Responsibilities

Sales Team Partnership: Act as the primary office-based partner to our field-based Sales Managers, providing them with the real-time information they need to effectively manage client relationships whilst out on the road.
Proactive Account Management: Manage a portfolio of label converter accounts, taking responsibility for the full order lifecycle from initial inquiry to final delivery.
Logistics Management: Oversee the coordination of orders, including both domestic distribution and international export shipments, ensuring all documentation and compliance requirements are met.
Strategic Communication: Head off potential issues by identifying production or supply chain delays early and communicating them to customers with clear, solutions-focused updates.
Expectation Management: Act as an internal advocate for the customer whilst balancing the realities of production lead times and manufacturing capacity.
Cross-Functional Collaboration: Work closely with the production and logistics teams to gather real-time data, ensuring all departments are aligned on customer needs.

What We Are Looking For

A Proactive Mindset: You don’t wait for the phone to ring. You monitor the progress of orders and flag potential bottlenecks to the sales team early.
Shipping Experience: Ideally, you possess experience in both domestic shipping and export order fulfilment. You understand the complexities of logistics, and while this is a key preference, we are happy to provide training for the right candidate who otherwise demonstrates the right aptitude and fit for our team.
Collaborative Spirit: You thrive on working in tandem with field-based colleagues. You understand that your communication is what allows our sales team to maintain their credibility when visiting clients.
Clear Communication: Excellent verbal and written skills. You can translate technical production updates into clear, reassuring information for our customers.
Organisational Excellence: You are adept at juggling multiple orders and data points without dropping the ball.
Industry Interest: Previous experience in manufacturing, print, packaging, or supply chain coordination is a distinct advantage, though a willingness to learn our specific product range is essential.

Benefits

Working Hours: Monday – Friday, 9:00 am – 5:00 pm.
Annual Leave: 25 days’ holiday plus bank holidays.
Environment: A professional, supportive, and fast-paced office environment based in Market Harborough.

How to Apply

To apply for this role, please submit your application directly through this job site by clicking the "Apply Now" button. Please ensure you include your CV and a brief cover letter outlining why you believe you are the right fit for this proactive role.

Frimpeks Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £27,000.00-£31,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Market Harborough LE16 7QF: reliably commute or plan to relocate before starting work (required)

Experience:

Customer relationship management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in market harborough, lec

Customer Operations Specialist

Manager Service Delivery & Transport

Day Centre Manager

Licensing Enforcement Team Leader

HSEQ Manager

Account Development Manager

Key Account Director

Lead Consultant

Associate - Clerk of Works

Service Delivery Manager

Training Supervisor (LGV Driver & Frontline Trainer)

Transport Shift Manager

Customer Service Administrator

Car Sales Controller/ Assistant Store Manager

Customer Care Manager

POWER GENERATION - HIRE AND SERVICE MANAGER

Duty Operations Manager

Cleaner

Facilities Manager

Senior Commissioning Manager (Commissioning Lead)

I want to receive the latest job alerts for service delivery manager in market harborough, lec

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