Crm executive Work, Jobs in Maulden, Bdf (with Salaries)

CRM Executive
Hotel Chocolat —Royston
- £35,000 a year
- Hybrid work
- Hotel
- Communication skills
- Employee discount
12d
Customer Support Executive
20/30 Labs —Northampton
- £26,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
6d
CRM - CRM Executive
Whitbread —Dunstable
- Up to £38,000 a year
- Full-time
- CRM software
Quick apply
5d
FMCG Sales Executive / Administrator
Premier Exports London Ltd —Luton
- £30,500 - £50,000 a year
- Full-time
- Microsoft Word
- Spanish
- Sales
Quick apply
6d
Digital Merchandising & Pricing Executive
Motorlet Limited —Royston
- £26,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Merchandising
- In-person
- Work from home
- Life insurance
Quick apply
1d
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Junior Performance Marketing Executive
Garage Style ltd —Peartree
- From £25,000 a year
- Full-time
- CRM software
- In-person
- Analytics
Quick apply
11d
Account Manager
THSP (The Health and Safety People) —Bedford
- From £35,000 a year
- Full-time
- Hybrid work
- Leadership
- Life insurance
Quick apply
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
SaaS Sales Executive - Expansion & Renewals
Kinetic Software —Milton Keynes
- £80,000 a year
- Hybrid work
- Travel
- AI
- Employee assistance programme
- Employee discount
Inside Sales Executive - Kiwa Product Compliance
Kiwa —Aylesbury
- £37,162 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Client Solutions Executive
TECHNIA GmbH —Milton Keynes
- Hybrid work
- Business development
Trainee Business Development Manager
Summit Recruiters —Great Billing
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
22h
National Account Executive
Carlton Packaging LLP —Bedford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
Head of Marketing Operations
Portman Finance Group —Northampton
- CRM software
- Analytics
- Annual leave
Quick apply
Sales Development Representative
WorkBuzz —Milton Keynes
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
Client Solutions Executive
TECHNIA —Milton Keynes
- Hybrid work
- CRM software
- Business development
Quick apply
Digital Marketing Executive (North)
Croudace Homes —Letchworth
- Full-time
- Social media management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Business Development Executive
reallymoving —St Albans
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
14d
Field Sales Executive
SUEZ —Luton
- £35,000 - £35,700 a year
- Full-time
- CRM software
- Computer literacy
- Communication skills

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CRM Executive

Hotel Chocolat -
Royston

Apply Now

Job details

£35,000 a year
12 days ago

Benefits

Employee discount

Qualifications

Email marketing
Marketing campaign planning
Stakeholder collaboration
Stakeholder liaison
Performance reporting in digital marketing
Internal department liaison
Customer relationship management
Relationship management
Multi-channel digital marketing campaigns
Communication skills

Full job description

Job Introduction

As part of our mission to make people happy through chocolate, we’re looking for a Marketing Executive – CRM to join our CRM team.

As the CRM Executive, you’ll be responsible for planning and delivering targeted multichannel strategies and campaigns that drive value from our database of over 3 million customers. You’ll work closely with our platform provider, Ometria, to ensure campaigns are creative, data-driven, and executed efficiently across all channels. Your efforts will help build lasting and profitable customer relationships through personalised and engaging CRM communications.

As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted a hybrid working pattern where appropriate. For this role, it means working 2-3 days onsite with the remaining days spent working remotely, from home or wherever you like! The on-site location for this role is our Head Office ‘Mint House’ in Royston, Hertfordshire, our home since 1994; just off the A505, ten minutes’ walk from Royston Train station and commutable from London Kings Cross.

What You’ll Be Doing….

Develop CRM communication strategies across direct to consumer channels including email, SMS, App Push and Direct Mail to drive incremental behaviour among specific customer segments.
Manage the end-to-end development of CRM campaigns, including calendar management, creative briefs, data insights, audience selections, and channel execution with Ometria.
Be an Ometria super user, leveraging its full potential to optimise omnichannel communications.
Produce campaign reports to analyse performance, uncover insights, and recommend improvements.
Collaborate with Campaign, Product, Insights, and other internal teams to align CRM activity with wider business goals.
Implement a test-and-learn approach to continually refine and optimise campaigns.
Collaborate with the Loyalty team to deliver a positive experience to our VIP.ME members and grow customer retention, frequency and lifetime value.

Who You Are…

You have 2+ years of CRM experience in an ecommerce or retail environment.
Experience working with Ometria or similar customer marketing platforms (CMPs).
Strong understanding of CRM KPIs and experience delivering CRM strategies.
You’re a strong communicator and can build effective relationships across different teams.
You’re enthusiastic, self-motivated, and adaptable to a fast-paced business environment.

Who We Are…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to 165 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity, and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Apply Now

Refine Your Search

crm executive jobs in maulden, bdf

CRM Executive

Customer Support Executive

CRM - CRM Executive

FMCG Sales Executive / Administrator

Digital Merchandising & Pricing Executive

Client Onboarding Executive

Junior Performance Marketing Executive

Account Manager

Sales Operations Manager

SaaS Sales Executive - Expansion & Renewals

Inside Sales Executive - Kiwa Product Compliance

Client Solutions Executive

Trainee Business Development Manager

National Account Executive

Head of Marketing Operations

Sales Development Representative

Client Solutions Executive

Digital Marketing Executive (North)

Business Development Executive

Field Sales Executive

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