Office assistant Work, Jobs in Merry Hill, Wmd (with Salaries)

Office Administrator
Disputes Mediation —Wolverhampton
- £24,784.50 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
6d
Part Time Admin Assistant
UK Security & Events Limited —Walsall
- £13 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Receptionist
Genting Casinos —Wolverhampton
- £26,622 a year
- Weekend availability
- Customer service
- Front desk
- IT
- Employee assistance programme
Quick apply
Receptionist
Genting —Wolverhampton
- £26,622 a year
- Weekend availability
- Customer service
- Front desk
- IT
- Employee assistance programme
Quick apply
Office Administrator
Sharps —Bilston
- £25,311 a year
- Weekend availability
- Employee discount
- Life insurance
14d
Dental Receptionist/Administrative Assistant
Clear Smiles —Wolverhampton
- £13.38 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Administration Assistant
Kidz Come First —Hockley
- £15 an hour
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Dental Receptionist
The Denture Practice —Wolverhampton
- £26,450 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Patient care
Quick apply
Receptionist
Dalair Ltd. —Wednesbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Receptionist/Administrative Assistant
C & M Global Ltd —Seisdon
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Administrator/Receptionist
YMCA Black Country Group —Dudley
- £26,227.50 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Office Administrator
Samuel & Co —West Bromwich
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
1d
Veterinary Receptionist Part-Time
Harrison Family Vets —Kingswinford
- From £13,250 a year
- Part-time
- Customer service
- Laboratory experience
- In-person
- Annual leave
Quick apply
Receptionist
PDSA —Oldbury
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
1d
Weekend Receptionist (Cannock)
Cannock Specialist Care Centre —Cannock
- £12.71 an hour
- Part-time
- Administrative experience
- Driving
- Organisational skills
- Free parking
Quick apply
2d
School Receptionist and Administration Assistant
Outcomes First Group —Walsall
- Up to £24,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
1d
Secretary
Principal Homes Great Barr Ltd —Birmingham
- From £23,140 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
5h
Dental Receptionist
Smile Works Ltd —Telford
- From £13 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Patient care
- Free parking
Quick apply
2d
Administration Assistant
TMRF Ltd —Rugeley
- £13 - £15 an hour
- Part-time
- No experience needed
- QuickBooks
- Office experience
- Free parking
- Sick pay
Quick apply
5d
Office Administrator
ASG LTD —Dudley
- £26,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
3d

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Office Administrator

Disputes Mediation
Wolverhampton

Quick apply

Job details

Full-time
£24,784.50 a year
6 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
GCSE
Microsoft Office
Administrative experience
Mediation
IT
Communication skills
A Level

Full job description

About Us

Disputes Mediation® is one of the leading mediation services in the UK, helping clients resolve disputes through mediation, including family, civil and commercial, workplace, and community disputes.

We are looking for an organised, professional and client-focused Office Administrator / Mediation Administrator to join our team. This is an excellent opportunity for someone who enjoys working in a busy office environment, speaking with clients, managing paperwork and supporting a growing mediation service.

You will be responsible for answering calls, dealing with new enquiries, booking meetings, updating our CRM system, processing mediation paperwork and supporting the day-to-day administration of our mediation services.

Main Duties and Responsibilities

Your duties will include:

Acting as the first point of contact for our clients, professionals and referral enquiries by telephone, email and online platforms.
Taking client details and ensuring enquiries are handled in a professional, supportive and confidential manner.
Providing administrative support to mediators and the wider team.
Creating, updating and maintaining accurate case records on our CRM system.
Booking MIAMs, mediation meetings and other appointments.
Sending appointment confirmations, reminders, forms and other client documentation.
Communicating with clients, solicitors, local authorities and other professionals.
Processing mediation paperwork and ensuring documents are uploaded and stored correctly.
Coordinating online meetings, including Zoom or Teams links and joining instructions.
Preparing and sending invoices and payment reminders where required.
Maintaining confidentiality and handling sensitive personal information in line with GDPR and company policies.
Identifying and escalating safeguarding or welfare concerns in line with company procedures and training.
Carrying out any other reasonable administrative duties required by the business.

Person Specification

We are looking for someone who can demonstrate:

An organised, systematic and accurate approach to work.
Strong administrative skills and attention to detail.
Excellent telephone manner and communication skills.
The ability to work well either alone or as part of a team.
Well-developed interpersonal skills, with the ability to communicate professionally with clients in person, by telephone and by email.
A calm, compassionate and professional approach when dealing with clients who may be experiencing stressful or emotional circumstances.
Good IT skills, including Microsoft Office, email, video conferencing platforms and CRM or case management systems.
The ability to manage and prioritise a varied workload.
A good understanding of confidentiality, data protection and professional boundaries.
Flexibility and willingness to support different areas of the business.

Desirable Experience

The following would be an advantage, although full role-specific training will be provided:

Previous office or administration experience.
Experience gained within the legal, mediation, family support or professional services sector.
Experience using CRM or case management systems.
Experience dealing with sensitive client information.
Knowledge of mediation or Legal Aid processes.

Why Join Disputes Mediation®?

This is a great opportunity to join a growing and respected mediation service. You will be part of a supportive team and will play an important role in helping clients access mediation services during what may be a difficult time in their lives.

If you are organised, professional and keen to develop your career within a busy mediation service, we would like to hear from you.

How to Apply

Please submit your CV and a short covering message explaining why you are interested in the role and what relevant experience you can bring to Disputes Mediation.

Pay: £24,784.50 per year

Application question(s):

Do you have Experience within the legal, mediation, or professional services sector

Education:

A-Level or equivalent (preferred)

Experience:

office or administration: 1 year (preferred)

Location:

Wolverhampton, West Midlands (preferred)

Work Location: In person

Quick apply

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