Implementation specialist Work, Jobs in Mitcham, Gtl (with Salaries)

Experiential Storytelling & Performance Consultant - Freelance
Jellycat —London
- Hybrid work
- Training & development
- Leadership
Interim Website & Intranet Officer
YMCA St Pauls Group —South West London
- £15 an hour
- School
- Analytics
8d
Implementation Manager
Venatrix —London
- £60,000 - £75,000 a year
- Full-time
- Driving
- Travel
- APIs
Quick apply
12d
Implementation Specialist
Karbon —London
- Remote
- AI
- Communication skills
- Annual leave
- Work from home
Quick apply
QA Specialist
MedPharm —Guildford
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Data Analyst
Redcentric —London
- £13 - £15 an hour
- Full-time
- Computer Science
- Analysis skills
- Communication skills
Quick apply
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
Rewards Operations Specialist (UK)
SMG Media Group! —London
- £32,000 - £54,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Analytics
Quick apply
Business Consulting & Process Improvement Specialist
Sara Howington Consulting —London
- £55,000 - £75,000 a year
- Writing skills
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Quality and Compliance Manager
Liaise —Highbury
- £40,000 - £45,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Experts at Hand Operational Lead - Cognus
London Borough of Sutton —Sutton
- £66,833 - £75,060 a year
- Full-time
- Hybrid work
- Management
- Annual leave
- Employee assistance programme
Responsible AI Specialist (Governance, Ethics & Compliance)
Talan —London
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
- Employee assistance programme
Quick apply
London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)
L.E.K. Consulting —London
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Business Operations Coordinator - P/T
Information Governance Services —London
- £33,000 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Business development
- Annual leave
- Work from home
Quick apply
Service Delivery Team Leader
Inmaa Business Services UK Ltd. —London
- £2,650 - £3,500 a month
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Implementation Coordinator
Worldpay (UK) Limited —London
- Data analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
E-tail Assistant, Logitech B2C UK - 24 month Young Professional Program
Logitech —London
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Work from home
Business Analyst
Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
- Presentation skills
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Performance Specialist
SEI Investments —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Consultant
Palladium Digital —London
- £31,500 - £42,500 a year
- Hybrid work
- Analysis skills
Quick apply

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implementation specialist jobs near mitcham, gtl

Experiential Storytelling & Performance Consultant - Freelance

Jellycat
London

Apply Now

Job details

Permanent

Qualifications

Facilitation
Stakeholder collaboration
Performing arts experience
Multidisciplinary collaboration
Training & development
Leadership

Full job description

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

Freelance Experiential Storytelling & Performance Consultant

Role Overview

We are seeking a freelance creative specialist to help shape and deliver immersive customer experiences across a portfolio of experiential retail projects.

This role is ideal for someone with a background in theatre, themed entertainment, immersive experiences, live events, visitor attractions, or performance-based storytelling. You will work with our team to develop creative concepts, customer journeys, scripts, character interactions, and training programmes that transform retail environments into memorable, engaging experiences.

The successful candidate will combine creative storytelling with practical delivery, helping ensure experiences are both emotionally engaging and operationally effective.

Key Responsibilities

Experience & Story Development

Develop narratives, story worlds, customer journeys, and interaction frameworks for experiential retail activations.
Write scripts, scene structures, dialogue, performance cues, and guest interaction guidelines.
Create engaging moments that encourage participation, discovery, and emotional connection.
Apply storytelling principles from theatre, immersive experiences, and themed entertainment to retail environments.

Performance Design

Design customer-facing interactions that bring experiences to life through performance and human engagement.
Develop character concepts, behavioural guidelines, and performance approaches where appropriate.
Advise on pacing, audience flow, guest engagement, and experiential design.
Collaborate with creative, brand/retail design, and production teams to ensure storytelling is integrated throughout the experience.

Training & Capability Building

Design and deliver training programmes for brand ambassadors, retail teams, hosts, and performers.
Coach teams in storytelling, guest interaction, improvisation, role-play, and performance techniques.
Develop playbooks, scripts, and training materials that support consistent delivery.
Help teams confidently deliver both scripted and spontaneous customer interactions.

Experience Delivery

Support rehearsals, workshops, pilot activations, and live events.
Provide creative direction and performance feedback during implementation.
Refine experiences based on customer feedback, observation, and operational learnings.
Ensure experiences remain engaging while being scalable and repeatable.

Ideal Background

We are particularly interested in candidates with experience in one or more of the following:

Theatre, acting, directing, dramaturgy, or performance coaching
Immersive theatre and interactive experiences
Themed entertainment and attraction design
Theme parks and location-based entertainment
Museum, exhibition, and visitor attraction experiences
Live events, festivals, and experiential marketing
Guest experience design and audience engagement

Skills & Qualities

Exceptional storytelling and scriptwriting skills
Strong understanding of audience psychology and engagement
Experience coaching performers, hosts, or customer-facing teams
Creative thinking combined with practical execution
Strong facilitation and workshop leadership skills
Ability to translate brand objectives into memorable human experiences
Comfortable working collaboratively in fast-moving project environments

What Success Looks Like

Retail experiences that feel immersive, engaging, and memorable
Teams that confidently deliver experiences through performance and storytelling
Customer interactions that generate emotional connection and advocacy
Creative concepts that differentiate the brand and elevate the overall experience
A repeatable framework for scaling experiential retail programmes across locations

Apply Now

Refine Your Search

implementation specialist jobs in mitcham, gtl

Experiential Storytelling & Performance Consultant - Freelance

Interim Website & Intranet Officer

Implementation Manager

Implementation Specialist

QA Specialist

Data Analyst

Head of IT

Rewards Operations Specialist (UK)

Business Consulting & Process Improvement Specialist

Quality and Compliance Manager

Experts at Hand Operational Lead - Cognus

Responsible AI Specialist (Governance, Ethics & Compliance)

London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)

Business Operations Coordinator - P/T

Service Delivery Team Leader

Implementation Coordinator

E-tail Assistant, Logitech B2C UK - 24 month Young Professional Program

Business Analyst

Performance Specialist

Consultant

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