Customer support & client services occupations Work, Jobs in Morecambe, Lan (with Salaries)

Head of Customer Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
Customer sales advisor
Logs Direct Ltd —Carnforth
- £26,240 - £30,305 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
8d
Customer Support Officer
National Examining Board for Dental Nurses (NEBDN) —Preston
- From £26,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
1d
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Windermere
- £32,282 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Customer & Culture Manager
South Lakes Housing —Kendal
- Up to £60,564 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
7d
Customer Service and Administration Assistant
Stollers Furniture World —Barrow-In-Furness
- From £13 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
4d
Customer Experience Representative
James Cropper —Kendal
- £30,993 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Contact Centre Agent
Avnet —Preston
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
Customer Service Advisor (Part time 21 hours)
Ascentis —Lancaster
- £13,879.80 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
10d
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Customer Experience Advisor
Alsico —Preston
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Gym membership
Quick apply
1d
Customer Service Advisor
Luxus Design Ltd —Preston
- £10.85 - £12.71 an hour
- Full-time
- Sales
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Membership Lead
CPDme —Clitheroe
- £24,950 - £27,950 a year
- Full-time
- Customer service
- Presentation skills
- Bachelor's degree
Quick apply
9d
Operations Leader
Department for Work and Pensions —Lytham St. Annes
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Audi Connectivity Genius
Swansway Garages —Preston
- £29,000 a year
- Full-time
- Customer service
- Computer literacy
- Time management
- Free parking
- Employee assistance programme
1d
Senior Customer Service Manager
Stellify —Preston
- £60,000 a year
6d
Audi Connectivity Genius
Audi —Preston
- £29,000 a year
- Full-time
- Customer service
- Computer literacy
- Time management
- Free parking
- Employee assistance programme
Quick apply
23h
Home Emergency Team Manager- Evenings (3pm–11pm)
Davies —Preston
- Full-time
- Maintenance
- Continuous improvement
- IT
- Employee assistance programme
- Employee discount
Quick apply

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customer support & client services occupations jobs near morecambe, lan

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Citrus-Lime Limited -
Ulverston

Quick apply

Job details

Fixed term contract
From £45,000 an hour

Benefits

Free parking
Casual dress
Company events

Qualifications

Management
Cost control
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Location: Ulverston, Cumbria.

Reporting to: Chief Operating Officer (COO)

Salary: £45,000+ per annum.

Contract: 12 month fixed-term contract.

Hours: 40 hours per week.

Citrus-Lime

Citrus-Lime is a fast-growing SaaS business providing Cloud POS—an end-to-end retail system specifically designed for independent retailers in the Cycle, Equestrian, and Outdoor sectors. Our platform integrates EPOS, Stock Control, Ecommerce, Supplier Data, Payments, Reporting, and more, helping retailers streamline operations, improve customer experiences, and grow sustainably.

We are profitable and financially strong, processing over £750 million in customer revenues annually. Since launching in 2018, we’ve transformed independent Cycle retail in the UK and are now expanding rapidly into Outdoor and Equestrian sectors. Our next phase of growth is international, focusing on the USA, Canada, and Australia.

Our mission is to double our turnover in the next five years, with a strong emphasis on international expansion. As we scale, strong financial control, performance reporting, and commercial insight are critical to supporting our sustainable growth.

About the role

We’re looking for a Head of Onboarding to lead our Onboarding team through a 12 month fixed-term contract, covering a pivotal stage of our customers’ journey with Citrus-Lime. This is a hands-on leadership role for someone who takes real pride in seeing a project through from first contact to a successful launch.

The Head of Onboarding will manage a team of five, ensuring every customer receives a first-class experience from the moment they sign up, through implementation, to the successful launch of their project. You’ll be the driving force behind keeping projects on track, ensuring deadlines are met, standards are high, and communication with customers is clear and consistent throughout.

This role requires someone who can balance strong people management with hands-on project delivery, keeping the team motivated and accountable while personally ensuring nothing slips through the cracks.

Key Responsibilities:

Manage the 5 members of the Onboarding team, ensuring high standards of work are carried out and deadlines are consistently met.
Provide first-class communication with customers throughout onboarding, from initial engagement through to completion and launch of their project.
Monitor and enforce project aims, stages, and timescales, stepping in early where projects risk falling behind.
Own project planning and scheduling documentation, keeping it accurate, current, and accessible to the wider team.
Coach and support the Onboarding team day-to-day, pushing colleagues to deliver quickly and to a high standard.
Act as an escalation point for onboarding issues, resolving them calmly and effectively to keep projects moving.

About you

Essential:

Previous experience managing members of a team.
3+ years’ experience in a Project role.
Prior knowledge of retail businesses.
A sound grasp of ICT skills, such as using MS Office.
Strong verbal and written communication skills.
Able to work to deadlines.
Resilient and upbeat attitude.
A desire to see every job completed quickly and to a high standard, and the ability to push other colleagues to deliver on these goals.

Beneficial:

A keen interest in one or some of the following: Cycling, walking, climbing, horse riding, watersports or similar.
Previous retail experience, especially in the sectors we work with.

What’s in it for you?

12 month contract, contracted 40 hours per week.
Position based in Ulverston, Cumbria.
Competitive salary of £45,000+ per annum, depending on experience.
20 days holiday, plus bank holidays and the Christmas break.
Work alongside passionate and experienced people.
Close engagement and support with management.

If this sounds like the role for you, we’d love to hear from you.

Pay: From £45,000.00 per hour

Benefits:

Casual dress
Company events
Free parking

Ability to commute/relocate:

Ulverston, Cumbria: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in morecambe, lan

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Customer sales advisor

Customer Support Officer

Holiday Sales - Owner and Guest Experience Manager - HS1

Customer & Culture Manager

Customer Service and Administration Assistant

Customer Experience Representative

Contact Centre Agent

Customer Service Advisor (Part time 21 hours)

Customer Liaison Officer

Customer Experience Advisor

Customer Service Advisor

Customer Service Advisor

Membership Lead

Operations Leader

Audi Connectivity Genius

Senior Customer Service Manager

Audi Connectivity Genius

Home Emergency Team Manager- Evenings (3pm–11pm)

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