Business support Work, Jobs in Morley (with Salaries)

FM Helpdesk Operator
Pinnacle Group —Morley
- £13.33 an hour
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Premium Support Advisor
Evri —Leeds
- Up to £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
Office Administrator
Torque —Leeds
- £27,200 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Referral programme
Quick apply
3d
Call Centre Advisor
BW Legal —Leeds
- £20,800 - £22,000 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Overnights Customer Service Advisor
HSBC Global Services Limited —Leeds
- £2,300 a week
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Work from home
1d
Helpline Adviser
Scope —Leeds
- £25,563.66 a year
- Full-time
- Annual leave
- Employee discount
HR & Recruitment Coordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
8d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
- CRM software
- Writing skills
- Continuous improvement
Quick apply
Sales Administrator
Unique Van Lining + accessories —Ossett
- £26,500 - £28,000 a year
- Overtime
- Microsoft Outlook
- Administrative experience
- Data entry
Quick apply
Office Administrator
Sulzer —Leeds
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Annual leave
- Employee assistance programme
Customer Service Adviser
The New Homes Group —Wakefield
- £25,500 a year
- Weekend availability
- Financial services
- Office experience
- Free parking
- Annual leave
Quick apply
Trainee Mortgage Adviser
The New Homes Group —Wakefield
- £26,600 - £35,000 a year
- Overtime
- Remote
- Customer service
- Presentation skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Store Colleague - Part-Time
JDSPORTS —Leeds
- £12.81 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
4d
Care Navigator - GP Receptionist
Fountain Medical Centre Morley —Leeds
- Up to £13.74 an hour
- Part-time
- Front desk
- In-person
Quick apply
12d
Service Administrator - Maternity Cover
Pickerings Lifts —Dewsbury
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Annual leave
Quick apply
8d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
Office Manager
Divert Ltd —Armley
- £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
Client Services Associate - Relationships
Lloyds Wealth —Leeds
- Full-time
- Communication skills
- Time management
- Annual leave
- Work from home
5d
Project Co-Ordinator (Hyperscale)
SpliceGroup Europe Limited —Drighlington
- From £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Gym membership
- Sick pay
Quick apply
5d

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FM Helpdesk Operator

Pinnacle Group -
Morley

Quick apply

Job details

£13.33 an hour

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
SharePoint
Customer interaction
Outbound calling
Communication skills
Facilities maintenance
Planned maintenance

Full job description

Job Introduction

Pinnacle Group is looking for an experienced FM Helpdesk Operator (Temporary Contract) to provide exceptional customer service and support by taking and logging calls to the Helpdesk, managing the input of data and generally assisting the FM Helpdesk Administrator in the administration of the contracts. You will be joining our Total FM Team based in Morley, LS27.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors. We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Your responsibilities will include handling inbound and outbound calls, resolving customer inquiries, and providing accurate information about our services. You will need excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure.

We are offering a minimum 3-month temporary contract working from 8am – 4.30pm Monday to Friday. This role comes along with weekly pay, and it has an immediate start.

If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Answering the FM helpdesk and dealing with general enquiries and logging calls/jobs on the database utilising FM helpdesk software
Taking ownership of the PPM schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times
Allocating work orders to internal/ external contractors, ensuring that all tasks are completed in line with the allocated response times.
Tracking job progress against rectification times and implementing escalation procedures.
Report back to clients and contract staff on job progress and close out, including requesting extensions where applicable.
Keeping SharePoint up to date with information relating to the contracts and new assets

Key requirements:

Demonstrate a track record as an FM Helpdesk Operator with commitment to customer service.
Excellent organisation skills and attention to detail are required, along with decision-making and problem-solving.
Experienced in the operation of a software package, i.e. Evolution
Conversant in Excel, Word and PowerPoint
Self-managing and able to work on own initiative

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

business support jobs in morley

FM Helpdesk Operator

Premium Support Advisor

Office Administrator

Call Centre Advisor

Overnights Customer Service Advisor

Helpline Adviser

HR & Recruitment Coordinator

Multichannel Cx Agent

Sales Administrator

Office Administrator

Customer Service Adviser

Trainee Mortgage Adviser

Store Colleague - Part-Time

Care Navigator - GP Receptionist

Service Administrator - Maternity Cover

Customer Support Advisor

Office Manager

IT Technical Support & Warehouse Operations Coordinator

Client Services Associate - Relationships

Project Co-Ordinator (Hyperscale)

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