Patient access occupations Work, Jobs in Mortimer West End, Ham (with Salaries)

Scheduler
IQVIA —Reading
- Full-time
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Work from home
10d
Part-Time Medical Receptionist/Administrator
Chapel Row Surgery —Reading
- £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
Patient Services Administrator
Apodi ltd —Maidenhead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
Quick apply
2d
Mental Health Administrator Rural West PCN
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Bramley
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
11d
Customer Relations Coordinator
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Flexitime
Quick apply
9d
Patient Services Team Member
South Meadow & Dedworth Surgeries —Windsor
- £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Accounting
- Sick pay
Quick apply
8d
Patient Care Coordinator - Full Time
Didcot Dental Studio —Didcot
- £12.50 - £14.00 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick apply
Patient Bookings Coordinator
The Consultants Office —Fleet
- From £13 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
Quick apply
4d
Part Time Administrator/Care Coordinator
Richmond Surgery, Fleet (NOT LONDON) —Fleet
- £24,000 - £28,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
8d
Patient Administrator – 12 Months Fixed Term
Circle Health Group —Basingstoke
- Up to £24,953.24 a year
- Full-time
- Employee discount
- Life insurance
2d
Private Medical Secretary
The Whiteley Clinic —Guildford
- From £24,500 a year
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Patient Relationship Team Coordinator
Osteopathic Consultancy —Camberley
- £14.30 - £14.85 an hour
- Part-time
- Customer service
- English
- Front desk
- Free parking
Quick apply
10h
Patient Liaison Officer – 12 Month Fixed Term
Circle Health Group —Windsor
- Up to £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Treatment Coordinator
Maidenhead - Portman Dental & Implant Clinic —Maidenhead
- From £13.92 an hour
- Full-time
- Sales
- Patient care
- Communication skills
- Employee assistance programme
Quick apply
Receptionist
Private GP Clinic —Wokingham
- £13.40 an hour
- Part-time
- English
- Administrative experience
- IT
Quick apply
Receptionist/Administrator
Chiltern Medical Clinic —Goring
- From £27,000 a year
- Full-time
- Customer service
- English
- Hotel
- Free parking
Quick apply
3d
Dental Receptionist
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
9d
Patient Relationship Team Member Receptionist
Osteopathic Consultancy —Camberley
- £12.75 - £13.30 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
5d
Care Coordinator (Care Home Team)
Procare Health Limited —Hindhead
- £24,785 - £28,500 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
3d
Patient Booking Coordinator
Dentopedia Group —Woodley
- £27,040 - £31,200 a year
- Part-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply

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Scheduler

IQVIA -
Reading

Apply Now

Job details

Full-time
10 days ago

Benefits

Annual leave
Company pension
Work from home
Private medical insurance
Employee discount
Gym membership

Qualifications

Customer service
Communication skills
Time management

Full job description

Reading, United Kingdom | Full time | Home-based | R1557960

Scheduler – Patient Engagement Services
Remote (ideally located near to Reading, Berkshire but not essential)

About the Role:
We are seeking a dedicated Scheduler to join our team. The Scheduler will play a crucial role in managing patient onboarding and coordination within the Patient Support Programme (PSP) for our client. This position involves processing referrals, creating patient records within the CRM, conducting welcome calls, allocating patients to nurses, and handling telephone queries to ensure a seamless patient experience.

Key Responsibilities:

Referral Management: Receive and process patient referrals from healthcare professionals within one business day of receipt. Validate referral details and ensure compliance with programme requirements.
Patient Record Creation: Accurately create and maintain patient records within the CRM. Ensure all personal and clinical information is correctly documented.
Welcome Call: Conduct a welcome call within two business days of referral. Introduce the patient to the programme, explain the service, and confirm consent. Provide guidance on next steps and answer initial questions.
Allocation to Nurse: Assign patients to appropriate Nurse Advisors based on location and availability. Schedule initial appointments and confirm with both patient and nurse.
Telephone Query Handling: Act as the first point of contact for patient and healthcare professional queries. Resolve issues promptly or escalate to the relevant team member.
Compliance & Documentation: Adhere to data protection and confidentiality standards. Ensure all interactions are logged accurately in the system. Report all adverse events as per Client's requirements.

What Will You Bring?

Strong organisational and time-management skills.
Excellent communication skills (verbal and written).
Ability to work under pressure and meet deadlines.
Customer service orientation with empathy and professionalism.

Why Join Us?

A growth-focused environment that supports career development.
Annual paid holiday, opportunity to buy extra 5 days annual leave
Private healthcare (BUPA)
Flexible benefits including dental and wellbeing schemes, competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more!
Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year
Other benefits at corporate rates such as: gym memberships, access to 100s of restaurant/store discounts

Apply now to join our team and make a difference in patients' lives.

Please note: Sponsorship is not available for this opportunity.

#LI-DNI

#LI-CES

#LI-LK1

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Apply Now

Refine Your Search

patient access occupations jobs in mortimer west end, ham

Scheduler

Part-Time Medical Receptionist/Administrator

Patient Services Administrator

Mental Health Administrator Rural West PCN

Customer Relations Coordinator

Patient Services Team Member

Patient Care Coordinator - Full Time

Patient Bookings Coordinator

Part Time Administrator/Care Coordinator

Patient Administrator – 12 Months Fixed Term

Private Medical Secretary

Patient Relationship Team Coordinator

Patient Liaison Officer – 12 Month Fixed Term

Treatment Coordinator

Receptionist

Receptionist/Administrator

Dental Receptionist

Patient Relationship Team Member Receptionist

Care Coordinator (Care Home Team)

Patient Booking Coordinator

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